Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more
Company replied
Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more
Company replied
I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more
Company replied
Company details
Information provided by various external sources
Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.
Contact info
East End Road 142-144, N2 0RZ, London, United Kingdom
- 020 3603 5556
- contact@carkeyssolutions.co.uk
- carkeyssolutions.co.uk
4.8
Excellent
8K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Car Keys Solutions
Thank you for your kind feedback! We’re really pleased to hear you found the service quick, easy, and reassuring. It’s great to know you had a good experience with us—if you ever need anything again, we’re here to help!
- Car Keys Solutions Team
Excellent quick service and good value
Excellent quick service and good value. We struggled with a contractor that tried to get our replacement key working. This company stepped up and resolve my issue with a bit discount within the same day. Greatly recommended. Thanks to Nick and Abdullah for the exceptional work.
18 March 2026
Unprompted review
Reply from Car Keys Solutions
Thank you so much for your fantastic feedback! We’re really glad we could step in and get everything sorted for you quickly, especially after the difficulties you’d experienced before.
It’s great to hear you were happy with the service, value, and same-day resolution. We’ll be sure to pass your kind words on to Nick and Abdullah—they’ll really appreciate it! Thanks again for the recommendation, it means a lot to us.
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for your kind words! We’re really pleased to hear you found our service timely, efficient, and friendly. We truly appreciate your support and are always here if you need anything in the future!
- Car Keys Solutions Team
A great experience
A great experience
The engineer was absolutely fantastic
My Audi A4 proved very difficult but he persevered
And eventually it came through
Thank you so much
16 March 2026
Reply from Car Keys Solutions
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Our engineer will be especially happy to know his perseverance paid off—your Audi A4 certainly gave him a challenge, but he was determined to get it sorted.
We truly appreciate your feedback and your trust in us. If you ever need anything in the future, we’re always here to help!
- Car Keys Solutions Team
Excellent job
Excellent job, front staff good and supportive, feel a bit bad with technician way of behaviour
16 March 2026
Reply from Car Keys Solutions
Thank you for your feedback and for recognizing our front staff—we’re glad you found them supportive and helpful.
We’re sorry to hear that your experience with the technician wasn’t as positive. That’s certainly not the standard we aim to provide, and we’ll be addressing this with our team to ensure a more professional and courteous experience moving forward.
We truly appreciate your honesty and hope to serve you even better next time.
- Car Keys Solutions Team
Absolutely brilliant service
Absolutely brilliant service .
Car issue solved within 24 hours of contacting even from Sunday night .
Lau was a true gent and couldn’t recommend them enough
16 March 2026
Unprompted review
Reply from Car Keys Solutions
Thank you so much for your kind words! We’re delighted we could get your car issue sorted so quickly, even over the weekend.
Lau will be especially pleased to hear your feedback — we’ll be sure to pass it on! Your recommendation truly means a lot to us, and we’re always here if you need anything in the future.
- Car Keys Solutions Team
Car key made at home
Great communication, technician arrived on time, working car key made on site. Would use this service again if necessary.
10 March 2026
Reply from Car Keys Solutions
Thank you for your great review! We're glad to hear that you were happy with the communication and that the technician arrived on time and was able to make the working car key on site. We really appreciate your support and would be happy to assist you again if you ever need our services.
- Car Keys Solutions Team
Great Service I Have used them on a few…
Great Service I Have used them on a few occasions and always had great service
10 March 2026
Reply from Car Keys Solutions
Thank you for your kind review! We really appreciate your continued support and are glad to hear that you’ve had great experiences with our service each time. We look forward to helping you again whenever you need us.
- Car Keys Solutions Team
very quick and very helpful definitely…
very quick and very helpful definitely recommend to anyone. thanyou.
14 March 2026
Reply from Car Keys Solutions
Thank you for your kind review! We're really glad to hear that you found our service quick and helpful. Your recommendation means a lot to us. If you ever need assistance again, we’ll be happy to help. Thank you!
- Car Keys Solutions Team
Very quick and good service for BMW
Very quick and good service. Happy to use it for my car security.
14 March 2026
Reply from Car Keys Solutions
Thank you for your review! We’re glad to hear you found our service quick and reliable. It’s great to know you’re happy using us for your car security. We appreciate your support!
- Car Keys Solutions Team
Excellent service
14 March 2026
Reply from Car Keys Solutions
Thank you for your feedback! We’re thrilled to hear you had an excellent experience and truly appreciate your support.
- Car Keys Solutions Team
I had a deeply unsatisfactory…
I had a deeply unsatisfactory experience with Car Key Solutions that I feel compelled to share. Initially, I purchased a Ghost 2 system from them, investing £550 for both the supply and installation. My experience was positive enough that I even recommended three additional customers to their services. However, when I acquired a new car, I was informed that I could transfer my old Ghost 2, which had been installed just 14 months prior.
To my dismay, they quoted me £550 for the removal of the device from my old car, the same amount I originally paid for the installation. This seemed unreasonable, so I inquired about the cost of a new unit, only to be told it would also be £550. After further negotiation, they eventually came back with a revised price of £480.
I found this situation utterly frustrating and felt it was nothing short of a rip-off. The lack of transparency and fairness in their pricing left me feeling disappointed and disgusted. I strongly advise potential customers to think twice before choosing Car Key Solutions, as their customer service is far from satisfactory.1 star is not even deserving
15 March 2026
Unprompted review
Reply from Car Keys Solutions
Hello Mr. Michael,
Thank you for your feedback, and we’re sorry to hear that you were not satisfied with your experience. We would like to clarify that the service you requested normally costs more than the amount quoted. However, after your call, our agent checked with management and we reduced the price to £480 in an effort to help.
We also want to explain that even if two vehicles are present at the same time, the labour still has to be carried out separately for each vehicle, which means the work must be done twice. This is why the cost reflects the additional labour involved.
We always aim to be fair and transparent with our pricing, and we truly appreciate your feedback.
Kind Regards,
Car Keys Solutions Team
Really great solution to choose Car…
Really great solution to choose Car keys solutions even when you in extremely crazy situation, they helped me solve out issue with lost car keys coming to the site and fixing everything really fas. While other company's wes rejecting help to me this only one who came and helped me. It was worth any money, thank you guys
14 March 2026
Reply from Car Keys Solutions
Thank you so much for your kind words! We’re thrilled to hear that we could help you in such a stressful situation. It means a lot to know our team was able to get to you quickly and resolve the issue when others couldn’t. We really appreciate your trust and are glad it was worth it. Thank you for choosing us!
- Car Keys Solutions Team
Natalie was absolutely top shelf…
Natalie was absolutely top shelf helpful! Completely on it -- customer focused, efficient, clear about everything. Great experience!
14 March 2026
Unprompted review
Reply from Car Keys Solutions
Thank you for your wonderful feedback! We’re thrilled to hear that Natalie provided such a great experience and that her focus on efficiency and clarity made a difference. We’ll be sure to pass your kind words on to her!
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for your fantastic review! We’re delighted to hear you’re happy with our communication, team, and product. Your support means a lot to us!
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for the fantastic review! We're glad we could get your new key made quickly and that you found the service friendly. It's great to know our Sunday service helped when you needed it. We really appreciate the 💯💯!
- Car Keys Solutions Team
great service
12 March 2026
Reply from Car Keys Solutions
Thank you for your review! We're glad you had a great experience with our service. We appreciate your support and look forward to helping you again in the future!
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for the great review! We're glad to hear you were happy with the fast, well-done work and that you found the price fair. We really appreciate your feedback and your support!
- Car Keys Solutions Team
Efficient and on time
Efficient and on time. There is a fixed charge if going to one of their shops plus a call-out charge if like me you live one hour away.
12 March 2026
Reply from Car Keys Solutions
Thank you for the great feedback! We're glad to hear you found our service efficient and on time. Yes, we do have a fixed charge for services done at our shops, and a call-out fee for locations further away to cover travel time and costs. We appreciate your understanding and your support!
- Car Keys Solutions Team
A very prompt and professional response…
A very prompt and professional response to my enquiry. When it came to the day of the work I was kept updated about the arrival time of the engineer, who was very polite and professional.
11 March 2026
Reply from Car Keys Solutions
Thank you for your kind review! We're pleased to hear that you found our response prompt and professional. It's great to know that you were kept updated on the engineer’s arrival and that the service provided was polite and professional. We truly appreciate your feedback and your support!
- Car Keys Solutions Team
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