Fantastic service! Alongside with the quality work they did, the staff was super friendly and spoke perfect English with me. (Carglass Saarlouis)
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See what reviewers are saying
5-star customer service! Timely appointment and solid installation. Great warranty, too! 1-star reduction for parking my vehicle under a tree after new glass install that prompted a stop at the car w... See more
I had a good experience here. The people in front desk were friendly (not usual in Germany) and the repair was good and fast. About the price I can't say much, as it was covered by insurance. My... See more
I went straight to carglass to make my appointment. Very friendly, helpful professional staff. The appointment was made around my work schedule. The work was carried out within the time frame give... See more
Company details
Information provided by various external sources
Die Carglass GmbH hat mit 330 Service Centern und mehr als 380 mobilen Einheiten ein einzigartiges Netzwerk an Stationen für die Reparatur und den Neueinbau von Fahrzeugglas in Deutschland. Das Unternehmen hilft Autofahrern im ganzen Bundesgebiet und bearbeitet jährlich rund 1,2 Millionen Kundenanfragen. Für die Reparatur setzen die geschulten Carglass-Monteure das eigens vom Unternehmen entwickelte und patentierte Verfahren „Glass Medic“ ein. Das Auto ist innerhalb von circa 30 Minuten wieder fahrbereit. Beim Neueinbau von Windschutz-, Seiten- oder Heckscheiben greift der Fahrzeugglasspezialist auf eine Bandbreite von insgesamt rund 50.000 verschiedenen Scheiben, die es derzeit auf dem Markt gibt, zurück. Dabei entsprechen alle Produkte den gleichen Qualitätsanforderungen wie die Originalscheiben der Fahrzeughersteller. Carglass kann unabhängig von Hersteller, Typ oder Baujahr alle Fahrzeugscheiben reparieren oder neu einbauen – in den meisten Fällen selbst bei ausgelaufenen Modellen, Young- oder Oldtimern sowie Spezialfahrzeugen. Carglass führt außerdem flächendeckend in ganz Deutschland die fachmännische Kalibrierung der Kameras und Sensoren von Fahrzeugen mit Fahrerassistenzsystemen (FAS) durch, wenn der Hersteller dies nach dem Neueinbau einer Windschutzscheibe vorsieht.
Contact info
Godorfer Hauptstr. 175, 50997, Köln, Germany
- socialmedia@carglass.de
- carglass.de
4.7
Excellent
186K reviews
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Good customer service
15 July 2025
Super Service
14 July 2025
Top Service!
2 July 2025
Good service and very friendly staff
Easy to get in touch with and to get an appointment. Carglass handled all the details with the insurance. The staff was very friendly. From what I can see the windshield replacement was well done.
24 June 2025
The repair looks good
The repair looks good. The offer of a free rental car for the day was great. They handle everything with the insurance.
9 June 2025
Glass professionals Team .
It was a good experience to deal with professional team ( Carglass)
27 May 2025
Super Service!
20 May 2025
Alles tipi topi
19 May 2025
Super team....
5 May 2025
************
18 April 2025
Best ever.....
14 April 2025
Great service
14 April 2025
Top!
Great service: quick appointment (in just two days!), friendly and competent consultation, very quick work and finally great result! Doesn't really leave space to wish for more, thank you so much!
7 April 2025
Polite friendly and efficient staff
7 April 2025
amazing professionals
amazing professionals. this is my second time with them and I am very happy with everything
7 April 2025
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