Very knowledgeable and informative sales advisor Joe Brennan at CareCo Cheltenham helped us to select the right walker for my mum today. We didn’t feel rushed or oversold as you can sometimes when you... See more

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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion

Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk

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Shopping with Careco on the phone ; when you have someone like Tom to make it easy.
The telephone person Tom , was really helpful , He guuded me through the procedure of the order . It made purchasing the walker on behalf of a friend painless. Well done Tom & well done CareCo
Adrian Parkinson sufferer
Adrian Parkinson sufferer
Good professional service would recommend to any one very happy with information given so we could make a perfect choice.
I would also like to thank Andrew for his help
Thank you, Adrian Hickey
CareCo Chester excellent
Abi helped us with sale of scooter
Was so knowledgeable and gave us excellent service
She is a credit to CareCo at Chester
Very helpful and supportive
Ordered a ramp and a wheelchair and…
Ordered a ramp and a wheelchair and cannot believe how easy it was!Gemma was so friendly,helpful and professional and will strongly recommend CareCo!
Chris
They are so professional and know all about the product you are looking at and you have all the time you need they don't rush you to make a decision
I would recommend them to any one
Placing an Order
I spoke to Paula at Milton Keynes showroom and she placed my order for me. She was kind and efficient.
Gemma in the Hull store
Gemma in the Hull store, was patient, welcoming and kind whist we went through a couple of visits to check dimensions of our new chair etc.
A very pleasant experience very helpful…
A very pleasant experience very helpful and no rush to buy would defiantly recommend this company
Good service and explanation of how to…
Good service and explanation of how to use equipment purchased.
Very helpful able to get all the…
Very helpful able to get all the information we required &able to test walk the walker we wanted.No pressure put on us many thanks to Ginda Sawam for help & assistance.
Dorothy Harvey
The ordering system/website was very…
The ordering system/website was very easy to use.
I found the website had everything I needed to know about the product, including videos, which was very informative.
Gave me all the information I needed
iCONNECT Carbon Powerchair
From start to finish the service, knowledge and friendliness of the staff was great.
I was there to enquire and test drive a power chair. Albert (Eastbourne Branch) was excellent we went through everything, from whizzing round the shop, out to the car park and checking the ease and weight with family members to lift it into the car boot.
By the time we got back into the shop, decision made, ordered, paid and to be delivered next week!!
Always very good and polite.
Always very good and polite. Genuine spare parts for my Daytona XLR mobility scooter. Worth 5 stars for the peace of mind.
Thankfully we found my perfect mobility…
Thankfully we found my perfect mobility scooter at the Stevenage branch of CARECO,
I could not have got a better service from any other company and my Vorex 8 scooter was delivered within two days thanks to the young lady who s looked after us on the day.
The ordering process was…made easy
The ordering process was straightforward & efficient no prevaricating over payment process kept well informed regarding delivery details I couldn't find anything I could criticise with the service I received would recommend careco to friends & family
Great showroom with lots of options
Samantha was so helpful and friendly. She had great knowledge of all the products and was super patient as we tried out all the different options. They had a wide range of aids and a spacious showroom with space to tryout all the wheel chairs.
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