They sell your information regardless even afterwards when my loan was sold to other company. I did use the company 10 years ago now I get junk mail that sponsor by cardinal mortgage
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They sell your information regardless even afterwards when my loan was sold to other company. I did use the company 10 years ago now I get junk mail that sponsor by cardinal mortgage
Company replied
Brian followed up with us to the detail the whole way through our new build timeline (9months!), proactively gave us heads up info, answered all of our questions and concerns, and worked with us throu... See more
Company replied
Cardinal Financial and specifically Charlie and Matt went above and beyond to make themselves available for any questions we had, day or night. They did an amazing job competitively and got us a great... See more
Company replied
DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were tol... See more
Company replied
Cardinal Financial® is ending the mortgage mayhem. Powered by our living loan engine, Octane®, we deliver Speed to Mortgage™ with certainty from application to close—real approvals, real numbers, and real confidence. With operations in all 50 states, we're combining automation with human expertise to turn lending complexity into clarity. Cardinal has earned the coveted status of approved lender for Fannie Mae, Freddie Mac, and Ginnie Mae and is an approved lending institution by the FHA, VA, and USDA. Driven by innovation and a commitment to doing what's right, we're building the future of modern home lending with every clear, confident close. Cardinal Financial is a national mortgage lender offering home purchase and refinance loans through its loan engine, Octane, to borrowers in all 50 states. Founded in 1987, Cardinal Financial has been helping borrowers navigate the home loan process for nearly four decades. Cardinal Financial offers conventional, FHA, VA, USDA, and jumbo loan options for purchase and refinance, helping borrowers across all 50 states and DC find the right home loan for their needs. Whether you're a first-time homebuyer or refinancing your current home, Cardinal Financial's process delivers a fast, transparent path to closing. Cardinal Financial helps homebuyers and homeowners explore mortgage options and close with confidence from day one. Learn More: www.cardinalfinancial.com or follow us on Facebook (@cardinalfinancial), Instagram (@cardinalfinancial), and LinkedIn (@cardinalfinancial). Cardinal Financial Company, Limited Partnership NMLS #66247. Equal Housing Opportunity.
3530 Toringdon Way, Suite 200, 28277, Charlotte, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend time and time again! Suzanne Abdullah was very patient, no matter how many questions we’d have, she always made sure we were taken care of.
I’d recommend her and Cardinal Financial time and time again -

Reply from Cardinal Financial Company
Brandon Ford was our contact at Cardinal Financial. Throughout the whole process he kept us up to date on our progress and answered any questions quickly and completely. With numerous choices available to homebuyers these days it was important to us to find one that we trusted. Brandon met or exceeded our expectations every step of the way.

Reply from Cardinal Financial Company
Travis Goltz was professional and prompt to respond. He walked us through each step and encouraged us to ask questions to ensure we understood the process.

Reply from Cardinal Financial Company
I have a home loan with Cardinal Financial. My insurance was not paid out of my escrow and now have been giving an oh well by the company who advised the check was sent. The insurance company stated they never received the check and my insurance is now canceled. Cardinal has been called multiple times and wont do anything to resolve this issue. Now my insurance is canceled, my rate will go up due to lapse in coverage and Cardinal won't lift a finger to do anything. DO NOT USE THIS COMPANY! And since my insurance has lapsed, I can't get coverage anywhere.

Reply from Cardinal Financial Company

Reply from Cardinal Financial Company
It's been a while since I have owned a home, Nancy walked me through everything and was very quick to respond when I had questions.
Would not refer to anyone else but Nancy 😁

Reply from Cardinal Financial Company
people at cardinal are not on the same page and the changed loan officers so the new loaner was not updated and they do understand the state have different requirements and different laws and still have seen my refund which was out of pocket for an appraisal never happened said was an order for appraisal wait home for three days nothing no very professional

Reply from Cardinal Financial Company
Brian followed up with us to the detail the whole way through our new build timeline (9months!), proactively gave us heads up info, answered all of our questions and concerns, and worked with us through the finish line - not to mention very quick funding, said the Title Company - while making our experience totally enjoyable and personable! We cannot say this about other lenders we’ve worked with!! :)

Reply from Cardinal Financial Company
Jim was so incredibly helpful before, throughout and after our home buying experience! Honestly, nothing negative to say, he was there to answer any questions and always made sure we knew exactly what was happening and what to expect next.

Reply from Cardinal Financial Company
everything was handled very well and all the hard work that it went in on everything to finish and well done with everyone.

Reply from Cardinal Financial Company
Chris Roberti is the best mortgage broker in NY. He made the home buying process seamless from start to finish and answered all my questions no matter what time of day or night. I highly recommend him and Cardinal Financial if you are looking to buy a home

Reply from Cardinal Financial Company
Working with Mr. Domingo has been a great experience. He assisted me with my first refinancing and when I had questions about a second refinancing he was on top of the latest information I needed to know. Cardinal financial has been a major blessing to my family. I would recommend Cardinal financial to my friends and family for refinancing needs.

Reply from Cardinal Financial Company
I've worked with a number of mortgage brokers in my day, but Bryant Cuadros is miles ahead of his competition. He was extremely helpful throughout the entire process, he even got involved in situations he didn't need to in order to guarentee my success in acquiring my property. He has effective communication, an immense amount of experience, and most importantly he had my best interest at heart. I will only be working with Bryant on any future purchase or refinance.

Reply from Cardinal Financial Company
Marylee and her team at Cardinal Financial were not only were able to offer me the lowest rate out there, but throughout the entire loan process they were extremely friendly and helpful. Marylee and her team are extremely responsive and a pleasure to work with. They were able to get my complicated loan processed within the tight time limitation of our closing deadline. I look forward to working with Marylee in the future!

Reply from Cardinal Financial Company
Chris Roberti and his team are consummate professionals. I am a first time home buyer and they made the process simple for me. Chris personally is extremely responsive, and took the time to answer all my questions. I recommend Chris Roberti without any reservation.

Reply from Cardinal Financial Company
They have a great team that are available, knowledgeable, and patient in answering questions that come up along the process. I will definitely recommend Cardinal Finance.

Reply from Cardinal Financial Company
Harassed by their salesman . Told them not interested yet repeated calls. The calls from cardinal were disguised as local to my area in Connecticut.

Reply from Cardinal Financial Company
They only send notices by mail....have to submit docs through a 3rd party if there is a problem with the mortgage payments They billed and took $4200 extra dollars out of my bank account on Dec.1..I corrected the issue and they said all was good. I have to wait until Dec.17th for the money to be approved and then the only way to get it is by mail. That was my Christmas money for my family. They removed it from my account but can only mail it back..no emails or phone calls about the original issue so I didn't pick up on it until it was too late. When I asked, they said everything they do is by mail, I should have stayed with Penny Mac... You have been warned!!!
James J
NJ

Reply from Cardinal Financial Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.