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Cardiff Gold Reviews 

589
•
TrustScore 5 out of 5

4.8

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and polite staff who provide exceptional assistance and valuable purchasing recommendations. Buyers note that the online platform is very straightforward to navigate, making the overall ordering process smooth. Many people also appreciate the top-notch condition of the items along with the secure packaging. Some reviewers were not happy with delivery delays or occasional postal carrier issues regarding their shipments. A few individuals experienced instances where parcels took longer to reach their destination or faced minor transit problems. Despite these minor shipping drawbacks, overall satisfaction remains exceptionally high across all completed transactions.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting extremely fast shipping times, secure... See more

Service

People report positive experiences with service, describing it as consistently prompt, efficient, and... See more

Product

Customers report widespread satisfaction with the product, highlighting excellent quality and items arriving... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally friendly,... See more

Order

Consumers find order satisfaction to be generally high, highlighting quick and easy buying processes with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buyers so were a little unsure about our change of focus with our savings. Appreciated the professional and unhurried manner of the staff member, especially as she answered our questions wh... See more

Rated 5 out of 5 stars

Excellent service as always with a great knowledgeable team. Great conversation on current market trends & the ever increasing change on economic global affairs. A very professional & swift OR…sh... See more

Rated 5 out of 5 stars

Very efficient service and great website. Putting the copper up to double the price was a bit naughty though. You originally said a small increase. Otherwise perfect

Rated 5 out of 5 stars

Used Cardiff Gold several times now & each time the service & product have been first class & very competitive prices.I would recommend anyone who has a taste for precious metals to give them a try,yo... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cardiff Gold are a precious metal dealer in the heart of Cardiff. We Buy, Sell & Trade all types of precious metals including Gold Silver Platinum and Palladium. Plus Watches, Whiskey, Jewellery and much much more

Contact info

4.8

Excellent

TrustScore 5 out of 5

589 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(589)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I'd give 6 stars if I could.

I'd give 6 stars if I could.
My delivery arrived in 26 hours from placing an order.
The condition of the bullion was absolutely pefect.
Packaging was great and capsules were high quality.
And to top everything off the price was great 10/10

4 March 2026
Rated 5 out of 5 stars

My delivery was next day as Cardiff…

My delivery was next day as Cardiff Gold said it would be.Exactly as described,in pristine condition.
Now adding to my investment portfolio.
Would recommend Cardiff Gold to anyone looking to invest in metals at a very good rate.Customer experience was excellent.If I had any issues I could just pick up the phone and call them.

27 February 2026
Rated 5 out of 5 stars

Visiting Cardiff gold was a pleasure

Visiting Cardiff gold was a pleasure. The staff there are very polite, respectful and very helpful, not only in selling gold but giving great advice. I would recommend them to anyone interested in buying or discussing gold.

3 February 2026

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