I had a great experience with card saver just change of business set up and when I rang to cancel the boys were excellent
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Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... See more
Company replied
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... See more
Company replied
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... See more
Company replied
Company details
Contact info
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, United Kingdom
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Contacted Card Saver for technical…
Contacted Card Saver for technical assistance 3 times over the last few days - issues with charger resolved within 30 minutes with replacement charger. Issues with second card machine communications problems resolved within 19 minutes of call commencing. Great customer service and personnel very helpful whilst explaining steps to be taken to resolve the issue.
9 March 2026
Unprompted review
Reply from Card Saver
Thank you for your review. We're glad our team could quickly resolve both the charger and communication issues for you. It's great to hear that the support and guidance provided were helpful. We really appreciate your feedback and are always here if you need any further assistance!
Highly Recommended
We've been with Card Saver for several years and they're great. Really helpful and knowledgeable staff. Highly recommended.
6 March 2026
Unprompted review
Reply from Card Saver
Thank you for your kind words and for being with Card Saver for several years! We're delighted to hear that you've had such a positive experience with our team. Providing helpful, knowledgeable support is something we take great pride in, so it's wonderful to know that it’s made a difference for you. We truly appreciate your recommendation and look forward to continuing to support your business.
Very helpful
Very helpful, kind, patient and informative - Resolved my issue with ease.
6 February 2026
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We’re really glad we could help resolve your issue smoothly. Your feedback means a lot to us.
Jamie was brilliant at understanding my…
Jamie was brilliant at understanding my businesses needs and was able to find the right product for us. He has remained on hand for any queries we have and we will certainly be coming back for any future funding needs
2 February 2026
Unprompted review
Reply from Card Saver
Thank you for taking the time to leave such a positive review. We’re delighted to hear that Jamie was able to understand your business needs and find the right product for you. Providing ongoing support is something we take great pride in, so it’s great to know that was reflected in your experience. We truly appreciate your trust and look forward to supporting you with any future funding needs.
Happy with everything thank you
Happy with everything thank you. Precision Optics Eyewear, Essex's leading eyewear manufacturer directly accessible to the public 🙌🕶👓🙌
29 January 2026
Reply from Card Saver
Thank you for your kind review— We’re delighted to hear you were happy with everything and appreciate you taking the time to share your feedback. It’s been a pleasure working with you!
Great response
Solved the problem we had straight away & checked the machine was working before ending the call
Very pleased with the speed at which the problem was resolved
28 January 2026
Reply from Card Saver
Thanks for the great review! We’re pleased we could sort the problem quickly and ensure everything was running as it should. Much appreciated!
Always very helpful and I was guided…
Always very helpful and I was guided every step of the way
29 January 2026
Reply from Card Saver
Thank you for your kind review! We’re really glad to hear you found our team helpful and felt supported every step of the way. We appreciate your feedback.
Paul is always very helpful and sorts…
Paul is always very helpful and sorts out any issues I have thank you
23 January 2026
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that Paul has been so helpful in resolving any issues you've had. We really appreciate your feedback!
I have been with Cardsaver many years…
I have been with Cardsaver many years and their advice has always been correct.they are a company that u can trust
Paul resolved my problem
21 January 2026
Reply from Card Saver
Thank you for your kind feedback and for being a loyal Card Saver customer over the years. We’re delighted to hear that our advice has consistently met your expectations and that you trust our team. A special thank you for acknowledging Paul — we’ll be sure to pass on your praise. If you ever need anything in the future, we’re always here to help.
Did exactly what was promised
Did exactly what was promised
Used Card saver before
Rung with better prices
Sent new machines on time
Help setting up
All sorted
9 January 2026
Reply from Card Saver
Thank you for the great review! We’re delighted to hear everything went exactly as promised — from better pricing to timely delivery and setup support. We really appreciate you choosing us again and are glad we could get everything sorted smoothly for you. If you ever need anything in the future, we’re always happy to help.
Really courteous and very easy to do…
Really courteous and very easy to do business with.
8 January 2026
Unprompted review
Reply from Card Saver
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service courteous and easy to work with. If you need any further assistance, please don’t hesitate to get in touch!
I was called back within 30 mins of an…
I was called back within 30 mins of an email request and the problem was resolved within a couple of minutes.
Cannot fault the response time, excellent.
19 December 2025
Reply from Card Saver
Thank you for the great feedback! We’re really pleased to hear that your query was handled so quickly and efficiently. Providing fast response times and prompt resolutions is something we take pride in, so it’s wonderful to know it made a positive difference for you.
James was very helpful
James was very helpful .
An efficient service.
19 December 2025
Unprompted review
Reply from Card Saver
Thank you for your kind review! We’re delighted to hear that James was very helpful and that you found the service efficient. We’ll be sure to pass your feedback on to him — it will be much appreciated.
5 Stars for Paul in Tech Support
5 Stars for Paul in Tech Support. What a helpful and great guy.
16 December 2025
Reply from Card Saver
Thank you so much for the 5-star review! We’re thrilled to hear about your great experience with Paul in Tech Support. He truly takes pride in being helpful and supportive, and your kind words mean a lot to him and our entire team. We appreciate you taking the time to share your feedback!
Reconnection
We spoke to Paul in the Tech Department who was able to reconnect us to our Card Reader which had reset after many power cuts
12 December 2025
Reply from Card Saver
Thank you for taking the time to leave this review. We’re glad Paul was able to reconnect your card reader after the power cuts. We’ll be sure to pass along your kind feedback to him—he’ll really appreciate it. If you need any further assistance, please don’t hesitate to get in touch.
Reply from Card Saver
Thank you for your feedback! We’re glad our advice was clear and helpful. We look forward to supporting you again whenever you need assistance.
good service
19 November 2025
Reply from Card Saver
Thank you for taking the time to share your feedback. We’re pleased to hear you were satisfied with our service and remain committed to providing the highest level of support in the future.
“I truly appreciate Alex’s and Jamie’s…
“I truly appreciate Alex’s and Jamie’s support throughout the loan process. Your guidance, clear communication, and dedication made everything smooth and stress-free. Thank you for going above and beyond — your professionalism really stands out.”
17 November 2025
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We’re thrilled to hear that Alex and Jamie were able to make the loan process smooth and stress-free for you. Your feedback means a great deal to our team. We’ll be sure to pass along your appreciation, and if you ever need further support, we’re always here to help!
Excellent efficient service
Excellent efficient service,
Very helpful and couldn’t ask for more
17 November 2025
Reply from Card Saver
Thank you for your wonderful review! We’re delighted to hear you found our service efficient and helpful. It’s great to know we were able to meet your expectations. If you ever need anything in the future, we’re always here to support you!
Simon was great
Simon was great, he explained everything clearly & the process was pretty simple, he understood that I was short of time as Im a busy hairdresser so kept it short & sweet, would use this service again.
Finances in bank in 32hrs from making initial call.
11 November 2025
Unprompted review
Reply from Card Saver
Thank you for sharing your experience! We're so glad to hear that Simon provided clear guidance and respected your time—especially with your busy schedule. It’s great to know the process felt simple and that your funds arrived quickly. We truly appreciate your trust and look forward to assisting you again in the future!
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