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Car.co.uk Reviews 15,705

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, friendly staff. Many people highlight the straightforward payment process and the good prices offered for their vehicles, often exceeding expectations. The user experience is consistently described as easy, quick, and efficient from start to finish. However, some customers reported issues with price reductions after an initial quote, feeling that the reasons for these changes were unclear or unfair. A few people also experienced missed collection appointments or significant delays, leading to frustration.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the efficiency,... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the politeness, helpfulness, and... See more

Payment

People report positive experiences with payment. Customers consistently praise the speed and efficiency of... See more

Price

Customers had positive experiences with price. Many reviewers praised the competitive and often unbeatable... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more

Rated 5 out of 5 stars

Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more

Rated 5 out of 5 stars

Everything went smoothly from getting an online quote to booking a slot for my car to be picked up, The collection driver turned up on time and was polite and friendly and the money was in my bank be... See more

Rated 5 out of 5 stars

Quick and easy process from start to finish arranged a collection the previous day and was collected 11am the following day and the money was in my account before the driver left Will be using again... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Rated 1 out of 5 stars

Absolute frauds

I won a car on their online auction as part of the IAA salvage auction. They're supposed to send an email with the payment details which I had to chase up. The reason I had to email them is because they cancelled the car I won because "it had been scrapped". The car had 10 days MOT left on the day of the auction but now has a fresh MOT. I asked how a scrapped car passes an MOT and they've completely ignored me.

DO NOT BUY FROM THESE CHARLATANS

29 April 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Rae,

We’re sorry to hear you were disappointed with your experience. Unfortunately, in very rare cases, vehicles can become unavailable after auction due to circumstances outside of our direct control, once they have left our handling process.

As soon as this was identified, the sale was cancelled accordingly.

We appreciate your frustration regarding the later MOT status of the vehicle, however decisions relating to vehicles after they leave our network are not something we are involved in or able to comment on directly.

We always aim to provide the best possible service and clear communication to all buyers, and we apologise if our response times did not meet expectations on this occasion.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

The response was very welcome.I was…

The response was very welcome.I was explained the process before collection of my car ,the process of collection and the process of after collection.
The Driver Michael contacted me before the collection, explained everything about all the process,he was very professional.

26 May 2026
Rated 5 out of 5 stars

Great service

The guy collecting the car was very efficient, and professional. His difficulty finding my house was nothing to do with him and everything to do with the planners who built the estate. The website was simple to use, and I got a price I was happy with. My only niggle was he did arrive early, fortunately it didn't matter.

26 May 2026
Rated 5 out of 5 stars

Quick payment

They called me 30mins before pick up, checked the car and loaded it. Payment came instantly and email was sent with all the details needed to transfer the logbook. Jean was the person I dealt with.

For context they collected my 2011 Renault megane which could start but not drive

26 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, payment was transferred to me before the car was drove away. Very polite, would definitely recommend.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Literally came next morning!

Literally came next morning, came well within the time window, lovely lads, shame the car had to be scrapped but great service. Payment came while it was being winched onto the truck. And only knocked off £14 for no battery. 5*

22 May 2026
Rated 5 out of 5 stars

Very Professional

Very Professional , helped me to tow the car that was in a bad position , taken in consideration , i had no key for the car. Five stars overall

20 May 2026
Rated 5 out of 5 stars

Great service

They were early friendly service and checked my details and the car very professional thanks Liam

20 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, driver extremely helpfull, payment into account very quick. Was notified that the driver was on the way, would recommend this company to anyone. Many thanks!

19 May 2026
Rated 5 out of 5 stars

5 star costumer service

5 star costumer service, rang me to confirm the time and day, also driving rang when he was on the way. Was early in the morning when he rang but missed the phone call but he managed change some things around and come collect it same day. Driver was wonderful(steve) and good communication, will certainly use you again

19 May 2026
Rated 5 out of 5 stars

Quick and easy process from start to…

Quick and easy process from start to finish arranged a collection the previous day and was collected 11am the following day and the money was in my account before the driver left
Will be using again, do not accept your local scrap prices as this company will offer 4x more

19 May 2026

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