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Car.co.uk Reviews 

15,886
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,097 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the process from start to finish. Many people found the staff to be polite, friendly, and helpful, making the experience stress-free and pleasant. Reviewers were also very satisfied with the prices offered, often noting they were fair and better than other quotes, with quick payment directly into their bank accounts. However, some customers reported dissatisfaction with unexpected price reductions upon collection, even after fully disclosing vehicle issues. These individuals felt pressured to accept lower offers and experienced issues with communication and service, leading to wasted time.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and professional,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the politeness, friendliness, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the prices offered, often finding them to be fair or better... See more

User experience

Clients share positive opinions on user experience, with many describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter's partner did the initial contact with Car.co.uk and gave all the details. I then quickly received a text message from them with a date and time window for collection. On the day I receive... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(15,886)

2,774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was not happy with the way they handled…

Was not happy with the way they handled my transaction and I was paid when I had to talk to me and they refused to give me the address of their office

26 June 2026
Car.co.uk logo

Reply from Car.co.uk

After reviewing your booking, we can see that the original payment couldn't be processed because the bank details provided were incorrect. As soon as the correct details were received, payment was made on the very same working day.


We don't share our office address, as it isn't a public-facing location therefore it isn't a necessary piece of information for our team to share.

Car.co.uk

Rated 5 out of 5 stars

All the process was done online of…

All the process was done online of which I wasn’t sure would go well, but I shouldn’t have worried as it was really smooth. The price offered was a standard market price of which I was happy with.
Having arranged a date for the car to be collected I was given a time between 8 am and 12pm. With plenty of communication beforehand the car was collected mid morning and the driver dealt with me in a very professional manner, explaining the process as it happened ( sorry to say I’ve forgotten his name ).

26 June 2026
Rated 5 out of 5 stars

Couldn’t fault anything

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection day.

On arrival, he was friendly, just knew what to do and made everything stress free.

Explained what to do with the transfer documents, took a few photos and money was in my account before he set off.

Honestly it was effortless and I couldn’t praise them enough.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy, super smooth, instant payment and collection company top notch

26 June 2026
Rated 5 out of 5 stars

I was sceptical at the very beginning…

I was sceptical at the very beginning as they gave me a slightly better price than the others, but I'm very positively surprised - they were quick, available (collection dates), and I had a call from them.
My car was fully running, but the alarm went off every time I opened the door. Collecting by them instead of me driving to the collection point was not a problem; it didn't affect the price, and it was a huge help for me.

The only hiccup was with the link sent to me to book an appointment - I was not able to open it on three devices, but after I raised it with the helpline, I received a call.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Second time I’ve used these now and I…

Second time I’ve used these now and I can’t fault them at all great communications great prices great communication from the drivers collecting the car really helpful and a pleasure to deal with.. the first time I dealt with John and this time with David both great friendly lads really appreciate the help both really friendly guys can’t fault them at all great job guys thanks

24 June 2026
Unprompted review

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