Alex put our minds to rest with the phone call the same afternoon of the Survey. We were in two minds of should or shouldn’t we carry on signing the contract after our site visit & found render on t... See more
Company replied
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Robin Fletcher MRICS carried out our survey on a house we hope to purchase in Attleborough, We were very pleased with the report. We found it to be promptly delivered, detailed, informative, well-... See more
Company replied
Prompt and helpful. Survey done within 5 working days of request, report produced within 24 hours of visit. Surveyor called beforehand to tell me when he was going and to invite me to call him after... See more
Company replied
Robin was very thorough with his report; he provided a courtesy call to talk through the main points (which there were a lot of) and offered his help for anything further. Based on the survey and R... See more
Company replied
Company details
About Camsure Home Surveys
Written by the company
About Camsure Homes
We are an independent family run firm of experienced and specialised surveyors specialising in RICS Level 2 Homebuyers Reports and RICS Level 3 Building Surveys (formerly Full Structural Surveys).
Our experienced team of RICS Regulated surveyors are experts in all aspects of construction from 16th Century to present day.
Our clients believe this is our forte together with our friendly outlook and excellent customer service. Just take a look at our reviews.
Our Aim
Our aim is to provide comprehensive, accurate and easy to understand RICS Building Surveys and Homebuyers Reports together with genuine valuations to all homebuyers.
We base our business upon efficient, friendly customer service at all times.
What We Offer
Buying a property is one of the most important decisions you will make in your lifetime, and we pride ourselves on being professional and dynamic with the aim to provide thorough, informative and understandable survey reports providing you with peace of mind during the decision making process.
We have significant surveying experience with a number of surveyors within the firm being chartered for over 35 years.
Our surveyors are based locally to the areas we service which ensures they have the necessary local knowledge and experience to provide you with the highest quality report and service possible.
Contact info
The Thatch, 3 Dock Lane, Horningsea, , CB25 9JF, Cambridge, United Kingdom
- 01223 862808
- enquiries@camsurehomes.com
- camsurehomes.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful team and lovely to speak to
Katie Darnley and Maiysha Gonsalves were both so so helpful and were able to get me booked in on a short deadline at a very good price. They were both really lovely to speak with. Great service. Thank you! X
21 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Katie, Maiysha & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Did exactly what I needed them to do
Did exactly what I needed them to do, great customer service
13 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Camsure is a very good company
Camsure is a very good company. Excellent communications and the surveyor was very thorough. He communicated while he was doing the survey to tell me that he would call me later in the day after he had finished. He did so and this was very appreciated. Would use this company again.
12 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick and easy service very full and…
Quick and easy service very full and comprehensive survey. We were kept up to date with service, and received phone calls to discuss what was found upon completion.
12 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Level 2 Homebuyer Report was thorough…
Level 2 Homebuyer Report was thorough and informative.
30 April 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Exactly what we wanted
Very easy to arrange the Survey. The service was prompt and the Survey very well explained and easy to understand . Wouldn't hesitate to recommend
1 May 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Great!
Really easy, positive experience. Georgie was really helpful and Kenny the surveyor was really nice and explained everything I asked! Thank you!
14 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Georgie, Kenny and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick service
Quick service, helpful phone call before survey was sent to explain things, never had to chase. Great experience!
8 May 2026
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Missed faults
I used Camsure Home Surveys while purchasing my new property. I can’t fault the communication and help from the very beginning, or how quickly they arranged for someone to attend the property, with a same-day turnaround for the report.
However, I can fault the fact that obvious signs of woodworm were missed, along with a serious issue involving a live bare wire with no end connection, which I am still yet to receive a response about.
When you pay a lot of hard-earned money for something so important, you expect issues like this to be noticed by a qualified professional in order to prevent financial loss or serious harm to anyone living in the property.
Because of this negligence, I do not feel my money was well spent, and I will be seeking advice about reimbursement.
(I will post the pictures if I can)
9 February 2026
Unprompted review
Reply from Camsure Home Surveys
Thank you for taking the time to leave your feedback. We are pleased to read you were satisfied with our communication and the efficiency of arranging your survey and delivering the report.
We are sorry to learn of your concerns following your move into the property. We take matters such as this seriously and have carried out a detailed internal review, including discussion with the surveyor and a review of the original inspection records.
With regard to the electrical installation, the report identified this as requiring urgent further investigation and assigned a Condition Rating 3, recommending a qualified electrician undertake a full inspection prior to purchase. The specific cable referenced appears to be positioned at high level above the kitchen wall units and partially obscured, outside the normal line of sight during a standard visual inspection of the room. From the surveyor’s inspection position at the time, there was no visible evidence of this issue within the kitchen itself. As with all surveys of this type, the inspection is limited to a visual assessment, and defects are reported based on what is reasonably visible and apparent at the time.
In respect of the timber concerns, no evidence of active wood-boring insect activity or associated defects were identified. The floor was assessed as performing normally, with no signs of softness or movement noted at the time. While we understand how this may appear in hindsight, isolated historic features without supporting signs of active deterioration would not necessarily be identified or reported within the scope of a visual inspection.
We have now provided you with a detailed response directly and remain happy to review any further information you obtain so the matter can be considered fully. We are committed to providing a thorough and professional service and take all feedback seriously. Please contact us directly if you would like to discuss this further.
Top-notch service
We were extremely pleased with Camsure Home Surveys and the service provided by Neil Barnes for our Level 3 Survey.
Communication was excellent throughout; after the initial quote, there was just a single follow-up by email (no unsolicited calls), and they handled all scheduling efficiently.
Neil's survey report was impressively thorough and delivered on the same day, after a call to clearly explain the key findings. Even weeks later, Neil remained readily available and very helpful when we needed clarification.
28 April 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Neil and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Quick report
Very happy with the report-delivered quickly after home visit.
Needed to prompt to organise survey after paying otherwise good service.
7 May 2026
Reply from Camsure Home Surveys
Good Morning Robyn,
Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Morning Helen,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Bang on the button - great service
Sure I have already forwarded my comments. My surveyor was on time, polite, knowledgeable and bang on the button accurate. Report has ensured sale went through without a hitch. Thanks Neil. Top drawer service.
20 February 2026
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Neil and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
I found John Perry to be very friendly
I found John Perry to be very friendly, helpful and knowledgeable. He gave me a good detailed report of the property I’m purchasing and he was happy to answer any queries I had.
27 April 2026
Reply from Camsure Home Surveys
Good Afternoon Carole,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by John and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
We enquired about getting a Level 3…
We enquired about getting a Level 3 Survey on a Monday and had it booked in for the Friday; we were impressed that we could get it booked in so quick. The Survey Report was in depth, with lots of photos, and we received it by the following Tuesday, which, considering we had a bank Holiday on the Monday was a fast turnaround. We are confident to be purchasing a house that has been checked thoroughly and we are glad that we made the right choice in choosing the Level 3. Steven Taylor was very polite, professional, and was true to everything promised, which is a breath of fresh air when dealing with a house purchase. If ever we needed another House Survey, we wouldn't hesitate to choose Camsure. Thanks!
5 May 2026
Reply from Camsure Home Surveys
Good Afternoon Amy,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Steven and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Fantastic service from booking with Sarah to survey and follow up call with Joel
The booking process was easy and the survey was carried out shortly after. The level 3 report itself was extremely detailed and covered all aspects of the property both internally and externally. There were some very useful advisory points raised and we were surprised at the level of detail, particularly as the report was available to us on Bank Holiday Monday and had only been surveyed on the previous Friday. We have also now had a comprehensive call with Joel, the surveyor, who was really friendly, knowledgeable and answered all the questions we had brilliantly. We are more reassured now we have spoken to him due to his obvious expertise. Overall a great experience and we would definitely recommend his services.
8 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning Rebecca,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Sarah, Joel and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
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