Alex put our minds to rest with the phone call the same afternoon of the Survey. We were in two minds of should or shouldn’t we carry on signing the contract after our site visit & found render on t... See more
Company replied
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Robin Fletcher MRICS carried out our survey on a house we hope to purchase in Attleborough, We were very pleased with the report. We found it to be promptly delivered, detailed, informative, well-... See more
Company replied
Prompt and helpful. Survey done within 5 working days of request, report produced within 24 hours of visit. Surveyor called beforehand to tell me when he was going and to invite me to call him after... See more
Company replied
Robin was very thorough with his report; he provided a courtesy call to talk through the main points (which there were a lot of) and offered his help for anything further. Based on the survey and R... See more
Company replied
Company details
About Camsure Home Surveys
Written by the company
About Camsure Homes
We are an independent family run firm of experienced and specialised surveyors specialising in RICS Level 2 Homebuyers Reports and RICS Level 3 Building Surveys (formerly Full Structural Surveys).
Our experienced team of RICS Regulated surveyors are experts in all aspects of construction from 16th Century to present day.
Our clients believe this is our forte together with our friendly outlook and excellent customer service. Just take a look at our reviews.
Our Aim
Our aim is to provide comprehensive, accurate and easy to understand RICS Building Surveys and Homebuyers Reports together with genuine valuations to all homebuyers.
We base our business upon efficient, friendly customer service at all times.
What We Offer
Buying a property is one of the most important decisions you will make in your lifetime, and we pride ourselves on being professional and dynamic with the aim to provide thorough, informative and understandable survey reports providing you with peace of mind during the decision making process.
We have significant surveying experience with a number of surveyors within the firm being chartered for over 35 years.
Our surveyors are based locally to the areas we service which ensures they have the necessary local knowledge and experience to provide you with the highest quality report and service possible.
Contact info
The Thatch, 3 Dock Lane, Horningsea, , CB25 9JF, Cambridge, United Kingdom
- 01223 862808
- enquiries@camsurehomes.com
- camsurehomes.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Very professional service throughout…
Very professional service throughout the whole process, all our calls/emails were answered or returned. Andrew the surveyor even call the same day after surveying the property to give us instant feedback before his written report.
26 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Andrew and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Fantastic service
Fantastic service from start to finish. Easy to book in, kept up to date on the scheduled appointment, quick report. We had recently had a level 3 completed by a separate firm, the house purchase fell through and we booked for a level 2 to be done via Camsure. The level 2 contains far more detail than our level 3 report did. Images throughout with clear diagrams to show where they were talking about.
Highly recommend!!
13 May 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Highly recommend Survey
The survey was carried as planned. All communications both on the phone and email were excellent. The survey report was well detailed and sent through really quickly. I would recommend Camsure Home Surveys to any potential home buyer.
21 May 2026
Reply from Camsure Home Surveys
Good Afternoon Diane,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Great experience from start to finish
Great experience from start to finish. Really helpful admin team who helped me re-arrange my survey after my first purchase fell through. Joel Edgar conducted the survey on the home I ended up buying and was really thorough, with great communications and clearly lots of experience. Would highly recommend!
20 April 2026
Unprompted review
Reply from Camsure Home Surveys
Good Afternoon Michelle,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Joel and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Stephanie was very professional and…
Stephanie was very professional and extremely nice . Well done
20 May 2026
Reply from Camsure Home Surveys
Good Afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Stephanie and the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Comprehensive report
13 May 2026
Reply from Camsure Home Surveys
Good Morning Susan,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Very happy with the survey that we…
Very happy with the survey that we received, the service was quick and received an update the same day of the survey with a summary.
A++++
20 May 2026
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Third times a charm
Third time lucky with the property I'm currently buying, so this is my third time using Camsure for a homebuyers survey at level 2 or 3, and I can honestly say the service is flawless.
For the current property I formally requested Amanda Staveley who serves the Sevenoaks and surrounding areas, as she was of so much help with the prior 2 properties and using her advice helped us to make informed decisions earlier in the buying process.
No pushy sales quoting tactics like other companies, and an extremely competitive price with absolute professionalism.
I can highly recommend them.
14 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Amanda & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Very quick service and very polite gave…
Very quick service and very polite gave us all the info we needed many thanks.
22 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Surveyor rang me to discuss all my questions afterwards
Very thorough survey but what made it more helpful was that I sent questions back afterwards and the surveyor rang me straight away to talk through everything which really helped with understanding the things to look into further. I would recommend!
19 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Thank you Alex Harling!
Thank you Alex Harling!
Great report, more detail than I was expecting, so grateful and so enlightening. Loved the format and all the effort you put in at the property, conversation and report.
16 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Alex & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Service is very good
Service is very good. The fee for the service is average compared to other providers.
22 April 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
When you live in another town and…
When you live in another town and appoint a company to carry out a survey on your behalf, you expect professionalism, diligence, and attention to detail. Sadly, Camsure were lacking in this regard and have now caused delays to our property purchase.
Very disappointed with the Level 3 survey carried out by them. Prior to the survey, we provided a detailed list of specific queries relating to the property. Receipt of these was acknowledged before the inspection took place. However, the final report failed to meaningfully address most of the points raised.
Most concerning was that a functioning utility/outbuilding containing a washing machine and dryer was referred to in the report simply as “storage room”, which genuinely makes me question whether parts of the property were properly inspected at all. It came across as lazy reporting.
When I later spoke with the surveyor by telephone, I was informed that our queries may have been “outside the scope” of their service, which I find completely absurd considering these concerns were raised and acknowledged well in advance of the inspection date. Had this been communicated earlier, we would simply have instructed an alternative survey provider.
Instead, we have been left with delays, additional costs, and the need to seek further professional advice elsewhere.
For what is marketed as a professional Level 3 survey, the service received fell well below expectations. We have now formally contacted the company seeking a resolution.
At present, this has been a complete waste of our time, money, and resources.
15 May 2026
Unprompted review
Reply from Camsure Home Surveys
We are sorry to read of your concerns.
This matter has now been fully reviewed including the original report, your pre-submitted queries and the surveyor’s file information. We have responded in detail and issued an amended report that clearly addresses each of the points raised.
A number of the queries raised relate to proposed alterations and feasibility, which fall outside the scope of a RICS Level 3 Home Survey and would typically require input from specialists. However, we have still provided clear high level commentary to assist.
We can confirm the inspection was carried out in full, including internal inspection of the rear structure. While currently used for appliances, it is of basic single skin construction and is correctly described as an outbuilding based on its structure. The report reflects our professional findings based on the condition observed at the time.
The surveyor also attempted to contact you prior to the inspection and left a voicemail. They subsequently discussed these matters with you by telephone following the survey, including the scope of the report and the limitations in advising on proposed alterations.
We note similar feedback has been posted across a number of platforms prior to our investigation completed and response being provided. We trust our detailed written response and amended report now provide the full context.
We remain available should you require any further clarification.
Very helpful team and lovely to speak to
Katie Darnley and Maiysha Gonsalves were both so so helpful and were able to get me booked in on a short deadline at a very good price. They were both really lovely to speak with. Great service. Thank you! X
21 May 2026
Unprompted review
Reply from Camsure Home Surveys
Good Morning,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Katie, Maiysha & the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Did exactly what I needed them to do
Did exactly what I needed them to do, great customer service
13 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
Camsure is a very good company
Camsure is a very good company. Excellent communications and the surveyor was very thorough. He communicated while he was doing the survey to tell me that he would call me later in the day after he had finished. He did so and this was very appreciated. Would use this company again.
12 May 2026
Reply from Camsure Home Surveys
Good afternoon,
Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.
Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?
Our referral incentive is as follows:
For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).
To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…
https://www.camsurehomes.com/refer-to-camsure
(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)
Wishing you all the best!
Thank you for choosing Camsure Home Surveys
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