Good solution for somebody trying to keep a steady sustainable well rounded diet. Taste and quality is good. Much better than grabbing take away lunch / meal deal in the office. I like that the meals... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your mac... See more
Company replied
This eating program has truly been a game changer for me. I’ve been training 5-8x a week consistently for the last few years but could never quite get into the shape I wanted. Since trying the high pr... See more
Company replied
Calo is insane- if you want to know you are eating healthily, whilst feeling like you have a private chef hand delivering meals to your door every day, you have to try it. Getting the meals fresh to y... See more
Company details
About Calo UK
Written by the company
Making Healthy Easy
Calo is on a mission to make healthy easy by providing personalised meal plans and daily doorstep delivery. Guided by three core pillars—personalisation, convenience, and premium positioning.
Calo’s app-based platform harnesses advanced nutritional algorithms to deliver personalised meal plans that cater to each customer’s unique dietary preferences and nutrition goals.
With weekly and monthly packages available, the service offers an extensive, rotating menu for breakfast, lunch, and dinner, ensuring variety and flexibility. Daily doorstep delivery, a customisable meals, and the option to add individual meals are just a few of the features that set Calo apart.
With its unwavering commitment to helping people live healthier lives, Calo is poised to become a staple for busy Londoners seeking nutritious, delicious meals—delivered right to their door.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- support@calo.app
- calo.app/en
4.3
Excellent
332 reviews
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Replied to 97% of negative reviews
Typically replies within 24 hours
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Badd
Bad. Bad bad bad. Food quality and taste has gone off a cliff since they were Fresh Fitness Food. FFF was elite, CALO is just another basic microwave meal package deal. You can’t personalise macros. Can’t speak to anyone. And I cannot stress how bad the food tastes. How can you get rice and chicken wrong?! Not for the money. Steer clear.
4 December 2025
Unprompted review
Reply from Calo UK
Hi Kiesha,
I am genuinely sorry to hear that we’ve fallen so short of the standard you experienced with Fresh Fitness Food. Your feedback regarding the taste and the difficulty you've had with macro personalisation is concerning, and it’s clearly not the level of service we aim to provide.
We want to make this right and address your concerns directly. A member of our senior team will be in touch with you shortly to discuss your experience and help resolve these issues.
Yummy meals
Yummy meals, love that I can customize them to remove anything I don’t like!
4 March 2026
Unprompted review
Reply from Calo UK
Hi Shadia,
That is brilliant to hear! We are so glad you are enjoying the meals and making the most of the customisation features.
There is nothing worse than picking a great-sounding dish only to find an ingredient you don't like, so we love that you’re tailoring your plan to be 100% yummy every time. It’s all about making healthy eating as effortless (and delicious) as possible!
Food safety/quality control concerns
Last week, I found a real bug (a moth!) in my meal, and today I found a sharp piece of plastic. Completely unacceptable, and wish I hadn’t paid for the full month in advance. Will not use again.
Update: Calo have been in touch and offered reassurances, as well as a refund. Both appreciated.
3 March 2026
Unprompted review
Reply from Calo UK
Hi Isaac,
This is absolutely not the experience we want for our customers, and I completely understand your frustration, especially having paid for the month in advance. We take food safety and hygiene with the utmost seriousness, and I will be escalating this to our Quality Assurance and Culinary teams immediately for a full investigation into our packing and preparation processes.
A member of our senior management team will be in touch with you shortly to discuss this directly and ensure this is resolved properly.
Deliberate incompetence
I pay for the customised macros and have provided and agreed total macros per day with their nutritionist but for a year now, they consistently get my macros wrong by a significant amount. Initially i thought it was a one of mistake, but it kept happening. I was assured that the problem had been fixed, but it kept on happening. Months later i accepted that this is just incompetence. But it is now over a year and still the same issue, I am left to finally accept that it is beyond incompetence but deliberate and intentional that Calo gets my macros wrong all the time. If there was a suitable alternative out there in the market I would have readily jumped ship.
26 February 2026
Unprompted review
Reply from Calo UK
Hi Paul,
Thank you for taking the time to leave a review.
I completely understand the frustration. I've taken a look through the communication from our side, and I will speak with our nutrition team to get this sorted for you.
I can see we have sorted your issue, but we want to make sure we get this right moving forward.
Please bear with us, and someone will be in touch in the next few days.
Best,
The Calo Team
Great service
Great service! Lots of choice, good quality and especially like the ability to customise/change meals. Good customer service should anything go wrong too. Much higher quality and bigger potion sizes than other meal services I’ve tried
19 February 2026
Unprompted review
Reply from Calo UK
Hello,
Thank you so much for the fantastic feedback! We are thrilled to hear that Calo is standing out for you, especially when it comes to our portion sizes and food quality.
It’s great to know that you’re making the most of our customisation features to keep your menu exactly how you like it. We also really appreciate your shout-out to our customer service team, we aim to be as helpful and responsive as possible whenever you need us.
Knowing that we’ve topped the other meal services you’ve tried is the best motivation for our entire team.
The quality of the food is super good…
The quality of the food is super good and I’ve been really enjoying it. I’ve tried other food services like Simmer but Calo is by far the better one. Deliveries are done daily and food is fresh, high quality, and gives me the high protein that I need
11 February 2026
Unprompted review
Reply from Calo UK
Hi Jav,
Thank you so much for the fantastic feedback. We are thrilled to hear that you’ve been enjoying the quality of the food and that Calo has stood out as your favourite choice.
It’s great to know that our daily deliveries are making a difference by keeping your meals fresh, and that our focus on high-protein options is providing exactly what you need to hit your nutritional goals!
Best meal delivery service I have used
Very high quality food. Great taste and always very fresh. Deliveries are always reliable. By far the best meal delivery service I have used. Not the cheapest but definitely worth the money. I wouldn’t go back to using anyone else. Customer service is 5* too.
4 February 2026
Unprompted review
Reply from Calo UK
Hi Vicky,
Thank you so much for the fantastic feedback! We are thrilled to hear that Calo is standing out for you, especially when it comes to our portion sizes and food quality.
It’s great to know that you’re making the most of our customisation features to keep your menu exactly how you like it. We also really appreciate your shout-out to our customer service team, we aim to be as helpful and responsive as possible whenever you need us.
Knowing that we’ve topped the other meal services you’ve tried is the best motivation for our entire team.
The food is great
The food is great - tasty, easy to heat up and varied. It actually feels like a treat and has the added plus of saving time because I don’t need to think about what I’m eating or worry about portion sizes. Thank you, Calo!
3 February 2026
Unprompted review
Reply from Calo UK
Hi Rachel,
Thank you so much for the kind words. We are thrilled to hear that Calo has turned your healthy eating into a daily "treat" rather than a chore.
It’s wonderful that you’re enjoying the taste and variety, and we’re especially glad we can take the guesswork out of portion sizes and meal planning for you. Saving you that mental energy so you can just enjoy your food is exactly what we aim for!
We’ll be sure to pass your thanks along to our chefs and the rest of the team.
The best support you can find.
The best support you can find.
good food and super reliable
3 February 2026
Unprompted review
Reply from Calo UK
Hi Hammad,
Thank you so much for the wonderful feedback. It is fantastic to hear that you’re finding our support team to be the best around. We take great pride in being there for our customers whenever they need a hand.
Knowing that you also find the food delicious and the service super reliable is the icing on the cake! Consistency and support are the two things we strive to get right every single day.
Outstanding food and service
I tried many different food delivery services and came back to Calo. I'm a life coach and fitness instructor so health and efficiency are vital - the food is outstanding, the app is easy to use, and its great having fresh food delivered every day.
20 January 2026
Unprompted review
Reply from Calo UK
Hi Katinka,
It is a massive compliment to have you return to Calo, especially given your professional background! As a life coach and fitness instructor, you know better than anyone that health and efficiency are the foundations of high performance, so we are thrilled to be your service of choice.
We are delighted that you are finding the food outstanding and the app easy to manage. Providing that daily delivery of fresh meals is our way of making sure you can stay fuelled and focused on your clients without having to worry about your own meal prep.
The food is tasty
The food is tasty, well prepared but it’s very expensive. They have increased the price of the subscription twice in the last 6 months. Shame.
17 January 2026
Unprompted review
Reply from Calo UK
Hi Andres,
Thank you for your feedback! We are very pleased to hear that you are enjoying the taste and preparation of our meals, our chefs work hard to ensure every dish meets a high standard.
We truly value your honesty regarding your experience with the subscription. We want to make sure we address your concerns properly, so please rest assured that a member of our team will be getting back to you individually very soon to discuss this with you further.
Convenient but healthy, tasty meals
We have been customers since 2020, when online grocery shopping became briefly impossible, and we’ve never looked back. We get Calo meals delivered three times a week, and it’s all healthy, tasty food. Good variety of options, and I like the ability to choose my meals each week. Overall, we are quite reliant on Calo, but it’s so convenient when we are just too busy to have to think about home cooking our own food every day.
17 January 2026
Unprompted review
Reply from Calo UK
Hi Danni & James,
It is incredible to hear that you have been with us since 2020! Thank you so much for your long-standing loyalty over the last few years.
We are so glad we could be there for you when grocery shopping became a challenge, and we are even happier that you’ve stayed with us ever since. Knowing that we’ve become a reliable part of your routine, is exactly why we do what we do.
Being "reliant" on Calo is a huge compliment to our team, and we’ll continue working hard to make sure those three deliveries a week remain the highlight of your fridge!
I LOVE my Calo meals!
I love my Calo meals. I am so busy and the one thing I don't have time to think about is what to cook myself for supper but at the same time I am conscious of being healthy and eating well. Calo solves both of these problems. I am addicted. I actually feel quite hard done by at the weekend when I have to cook my own food!
8 January 2026
Unprompted review
Reply from Calo UK
Hi Ros,
Thank you so much for the wonderful feedback! We are thrilled to hear that Calo has become your go-to solution for staying healthy while managing a busy schedule.
It is the ultimate compliment to hear that you are "addicted" to our meals—though we are sorry to hear you feel a bit hard done by when the weekend rolls around! To help you out, did you know that you can actually double up on your Friday delivery? This is a great way to ensure you have fresh, delicious meals ready to go so you can keep the "chef's kiss" experience going all weekend long without having to cook. Feel free to reach out to our customer service team via our app, and they'd be happy to help should you need it!
The food quality is great and the daily…
The food quality is great and the daily deliveries mean everything is always fresh. The ability to customise my macros is super important and very easy to do. Calo takes away the need for me to plan and make my own meals so I know that whatever goals I’m working towards, I can focus all my efforts into the physical side and reduce the admin load.
12 January 2026
Unprompted review
Reply from Calo UK
Hi Adam,
Thank you for the fantastic feedback! We are so glad to hear that Calo has helped you reduce the "admin load" of meal planning.
It is brilliant to know that the daily deliveries are keeping everything fresh for you and that our macro customisation tool is making your life easier. Our goal is exactly as you described—to handle the nutrition side so you can pour all your energy and focus into your training and physical goals!
I’ve been with Calo for almost a year…
I’ve been with Calo for almost a year now and find it to be really convenient it keeps my diet on track with all the macros displayed. I would highly recommend they have a great selection is tasty yet healthy meals.
12 January 2026
Unprompted review
Reply from Calo UK
Hi Dan,
Thank you for the fantastic feedback! We are so pleased to have had you with us for almost a year now.
It’s great to hear that the macro tracking has been a helpful tool in keeping your diet on track—we know how important those details are for staying consistent! We’re also thrilled that you’re enjoying the taste and variety of our healthy meal selection.
Thank you for the high recommendation and for being a loyal part of the Calo community!
Excellent tasty food
Excellent tasty food
For a busy person who doesn’t have time to
Cook this is perfect also the variation of different menu can suit lots of people do try please
11 January 2026
Unprompted review
Reply from Calo UK
Hi Dorota,
Thank you for the wonderful recommendation! We are delighted to hear that Calo is the perfect fit for your busy schedule.
Helping people save time without compromising on quality is at the heart of what we do. It is also great to know you are enjoying the menu variation—we strive to offer enough choice so that there is always something delicious to suit everyone’s taste and lifestyle.
Delicious and healthy
Delicious, balanced and healthy meals. Great choices and very filling as well. Definitely recommend!
11 January 2026
Unprompted review
Reply from Calo UK
Hello,
Thank you for the fantastic recommendation! We are delighted to hear that you are enjoying our delicious and healthy meals.
It is great to know that the variety of choices is hitting the mark for you and, most importantly, that you find the portions filling and balanced. We aim to ensure that eating healthily never feels like you are missing out, so hearing that you feel satisfied is wonderful news!
Great quality food at a good price!
Great quality food at a good price that tastes yummy. Convenient delivery options. Professional support. They care to provide a high quality product.
9 January 2026
Unprompted review
Reply from Calo UK
Hi Omid,
Thank you for the brilliant feedback! We are delighted to hear that you are enjoying our high-quality food and that you find it both yummy and great value for money.
It is fantastic to know that our convenient delivery options and professional support team have met your expectations. We truly do care about providing the best possible product, so hearing that our commitment to quality shines through is wonderful for the whole team to hear.
I moved over to Calo from Detox Kitchen…
I moved over to Calo from Detox Kitchen and have continued to order from them (and will continue to do so!). I find the app really useful and like choosing my options each week and support has been really efficient and helpful when I have had queries. Delicious and fresh food, easy ordering and delivering experience, and helps me to achieve my wellbeing goals. 100% recommend!
31 December 2025
Unprompted review
Reply from Calo UK
Hi Lucy,
Thank you so much for the fantastic feedback! We are delighted to hear that you have had such a positive experience since moving over to Calo.
It is brilliant to know that you find our app useful for choosing your weekly options and that our support team has been efficient and helpful with your queries. Our goal is to make the ordering and delivery experience as seamless as possible, so it’s wonderful to hear that this—along with our fresh, delicious food—is helping you achieve your wellbeing goals.
Thank you for your 100% recommendation and for choosing to stay with us!
I have used CALO for nearly a year &…
I have used CALO for nearly a year & honestly it’s been a life saver to ensure I am able to deliver high performance in my life 🚀 congratulations to the team! Highly recommend 🤝🏽
9 January 2026
Unprompted review
Reply from Calo UK
Hi Laura,
Thank you for the wonderful feedback! We are absolutely delighted to hear that Calo has been a lifesaver for you over the past year.
Helping you maintain high performance in your daily life is exactly why we do what we do. We will be sure to pass your congratulations on to the entire team—they will be thrilled to know their hard work is making such a lasting impact on your routine!
Thank you for your continued loyalty and for the high recommendation.
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