My experience with cake cabinet was amazing. I found all my items quite quickly and very reasonably priced. Also quick delivery and came with a little surprise gift too. I would definitely recommend c... See more
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Review summary
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Reviews shaping this summary
I've used this company many times for my baking supplies. Not only have I found them the best value, their customer service is excellent. Items always arrived well packaged, and my last order I re... See more
Great service ,ordered item which was delivered next day with an extra little freebie too!! I cannot fault cake cabinet and will definitely use again .
Wonderful company that I use all the time for my baking products. I just ordered some sprinkles but they weren’t the colour that I expected so they sent me some more free of charge. Fantastic servic... See more
Company details
Information provided by various external sources
Cake Cabinet is a well-established cake decorating supplier with over 20 years of experience. We pride ourselves in providing the best cake decorating products such as, Icing, Cake Boxes, Cake Cutters & Stencils and much more.
Contact info
Sherington Avenue 54, HA5 4DT, Pinner, United Kingdom
- cakecabinet.co.uk
4.4
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So happy with the 6” frost form kit and…
So happy with the 6” frost form kit and the colour mill orange! Competitive pricing and good service!
21 January 2026
I made an order costing over £70 early…
I made an order costing over £70 early Friday morning for same day dispatch and paid £14 for next day Saturday delivery. It's now Monday and my items have not been dispatched. I have a DPD tracking number but DPD state my item although logged with them hasn't been handed to them yet. I've tried calling and emailing but had no answer from this seller
1 December 2025
Unprompted review
Bow arrived broken
This is the first time I’ve ordered from Cake Cabinet. I ordered a sugar paste Bow which arrived broken. I have sent a photo and requested for a refund. The company keep asking if I would except a replacement, however I’ve made it clear that I want a refund. Which has still not been agreed to or confirmed
10 November 2025
Unprompted review
A Satisfied Customer
Prompt efficient service , lovely size printed boxes, would definitely buy this product and use this Company again in the future!
22 October 2025
Greacake cabinett service excellent product…
Great service excellent product purchased a 20cm fluted flan case very quick turnaround from ordering to receiving would certainly recommend this site for all baking supplies etc really good value 5*****
1 November 2025
Unprompted review
I ordered a 14” cake knife but…
I ordered a 14” cake knife but received a 12” cranked palette knife. When I queried this I was told the knife I ordered was now out of stock. Had to contact you again this week to see where my knife was only to be told you were waiting for me to say if I wanted another one sent when I had already stated in my original email that I did! I’m still waiting for it to arrive!!!!!
19 October 2025
Reply from Cake Cabinet
We’re really sorry for the mix-up with your order and for the delay in getting your replacement sent out — that’s not the level of service we aim to provide. It sounds like there was some confusion in our communication, and we apologise for the inconvenience and frustration this caused.
We appreciate you bringing this to our attention and are reviewing how we handle out-of-stock items to ensure customers are kept updated promptly.
Please email us at info@cakecabinet.co.uk
with your order number if your replacement still hasn’t arrived, and we’ll make sure it’s resolved straight away.
Kind regards,
The Cake Cabinet Team
Very good quality products
My order was quick and effecient. The quality of my order was to a high standard. Im very happy with my products.
18 October 2025
Damaged cake tin, refund or replacement not offered
The pumpkin tin I bought was damaged. I told the company I would like a replacement or a refund on the day I received it. Despite the short time frame I was told I could return it, wait for a refund, then order again, or accept a 50% discount. I reiterated that I would ideally like a replacement, or failing that, an immediate refund (and I would return the item but not at my own cost- it’s not my fault they sent a faulty item). They emailed back pushing the 50% discount, so rather than not having a pumpkin tin for Halloween I accepted. But now I have a damaged tin that took me twice as long to bake with because one of the cavities is unusable. I bought this because of the quality of a PME tin. Would not use this company again. I gave 2 stars instead of one because they did offer to ameliorate the situation, even if not the way I would have preferred.
18 October 2025
Reply from Cake Cabinet
We’re very sorry to hear about your experience and that your pumpkin tin arrived damaged — that’s certainly not the standard we aim for. We completely understand your disappointment, especially with it being needed for Halloween baking.
Our team should have handled your request with more flexibility, and we apologise that the resolution offered didn’t meet your expectations. We appreciate your feedback and will review our returns and replacement process to ensure situations like this are dealt with more smoothly in the future.
Please reach out to us at info@cakecabinet.co.uk
with your order number and we’ll do our best to make this right for you.
Kind regards,
The Cake Cabinet Team
Great quality
Great quality tin , non stick and washes easily good price and speedy delivery
22 September 2025
Speedy efficient service and delivery
Speedy efficient service and delivery. Will use again
17 September 2025
Cake decorating supplies
My experience with cake cabinet was amazing. I found all my items quite quickly and very reasonably priced. Also quick delivery and came with a little surprise gift too. I would definitely recommend cake cabinet and I will be using them again for all my cake supplies. Thank you cake cabinet for being a great supplier 😊
22 September 2025
Unprompted review
…great company
Great service ,ordered item which was delivered next day with an extra little freebie too!! I cannot fault cake cabinet and will definitely use again .
26 August 2025
Arrived on time, great value for money too
Arrived on time, really well packaged everything was great quality and cant fault the service or the quality of the items I purchased
20 August 2025
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