I’ve read both good and bad reviews about Frost Form and their products and though they seem expensive, they are a small yet innovative company, providing the full package of products, recipes, i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
A revolutionary patented cake decorating tool to frost your cakes to perfection in seconds
Contact info
Replied to 38% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great bowl and all what incluce
Great bowl and all what incluce. Fast delivery good service
Super fast delivery
you are excellent⭐️
No hassle ordering or delivery
No hassle ordering or delivery
Fantastic products
Has made cake making even more enjoyable.
Quick delivery which is great
Quick delivery which is great
Still trying to get it right hopefully I won’t waste any more ingredients. Love the concept and fingers crossed it will work for me. If it does I will certainly buy more sizes.
Thank You for the Excellent Customer Service
Hello,
I just wanted to take a moment to sincerely thank you for the prompt and professional way you handled my recent order.
Despite it being a weekend, you responded very quickly, processed the refund for the spoiled item without any stress, and even replaced it immediately. I truly appreciate the efficiency, honesty, and care shown throughout the process.
Great customer service like this really stands out, and I’m very happy with how everything was handled. I will definitely continue to support and recommend your business.
Thank you once again.
Kind regards,
Bridgy
Mel C
I ordered both my frost forms on the 26th January and received it today
3rd February. It was a really fast delivery and only took 7 days for me to receive them. Thank you so much frost form.
Getting my payment to be accepted was…
Getting my payment to be accepted was difficult. not having a real person to contact makes it frustrating. I used the same card in the end I started with.
Love my Frostform!
Love my Frostform!
As a hobby Baker for years, this saves me so much time and perfect results everytime. I have tried to perfect this technique for years and this is like having a magic wand.
There are so many how to videos, recepies and creative tips in the Frostform community too.
Very easy to clean too.
Recommend this product so much.
The delivery was great too. No problems here.
I got a few different shapes and sizes and each of them are brilliant.
I was so exited about this product but…
I was so exited about this product but it was a complete dissapointment. The form did not keep round, the ganach was overloawing out from the liner. Had to throw the cake. Waste of time and money.
I couldn’t believe the fast turn…
I couldn’t believe the fast turn around! I enddd up placing a second order, within a minute I was allocated a shipping number and the parcel was in its way that day!! Both arriving at the same time which was even more exciting! Can not wait to test them out!!
Small company, great products.
I’ve read both good and bad reviews about Frost Form and their products and though they seem expensive, they are a small yet innovative company, providing the full package of products, recipes, ingredients and all important advice.
It is not a foolproof technique using the forms and does require attention to detail, but once you have mastered this you can, and will, create successful cakes.
Following the initial outlay for the equipment, time, effort and patience are all the skills that are required. Just remember, practice makes perfect!
Good Luck ☘️
Dont be fooled
I watched so many videos on this and decided it looked fantastic and ordered the 8 inch heart shaped kit. I read all the instructions over and over so I didnt get anything wrong - I double checked the size of cake i needed to make and it said 8 inch - so i went ahead and baked 4 sponges - put them in the fridge overnight,the next day I made my buttercream and went to trim the sponges only to discover that the heart shape trimmer was to big for the sponges, I couldn't get a heart shape - so i couldn't use the kit - absolutely gutted after spending so much money and following all the instructions - Im sorry all the videos may look fantastic, but I feel like a fool believing in them now
Ripping off new businesses
I use social media quite a lot, I followed frost form and really enjoyed the videos, then i checked the website for ordering. The prices are so high, so I searched the “frost form” on temu and AliExpress, guess what ?? I found it, called “cake form” not “frost form” but the details are almost identical, basically this company is charging customers with 80% more than the temu price for the same product!
A lady left a coment from where she can buy and I reply to her that she can find it on temu at a reasonable price! FROST FORM blocked me!!! If you are so genuine and honest why this happened ?
Someone who will like to start his own business and buy stuff like this doesn’t have to go bankrupt..
disappointing.. very disappointing. Hopefully everyone will see my review! And won’t get ripped off.

Reply from Frost Form
I love my frost form products
I have three round Frost Forms one heart shaped and a set of frost form plates. They make decorating cakes so easy. I only bake cakes for family and friends but my cakes look so much more professional now thanks to Frost Form. Emily is a genius. They are well made too. High quality. I also have scrapers and icing bags.
Best invention/ entrepreneur of the year
I’ve been buying from Frost Form for a couple of years now and I have to give credit when it’s due. Their products are absolutely incredible and coming from Ireland myself I’m so happy it was an Irish girl Emily invented it.
The confidence this product has given me to bake beautiful cakes is amazing.
I have bought all the kits now and much more.
I strongly believe this product should be awarded the best product of the year.
And Emily should be awarded best company/entrepreneur of the year too.
Highly recommend this product to everyone all over the world 👌
Mona Sinclair 💚
I absolutely love using the frost form…
I absolutely love using the frost form kits. By following their advice and recipes, I can spend more time focusing on cake decoration. As the saying goes, practice makes perfect. Their customer service is excellent, with quick responses to any questions. Additionally, their website offers a wealth of information. It's evident that they have meticulously tested and retested their kits and recipes to ensure perfection.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







