Buy Me a Coffee Reviews 

The support is so bad. I processed almost 110,000 from BMC, but they closed my account, stopped my payout of 20,000, and refunded it to my customers. They were good customers and I got them from another site.
The real issue is that I have been requesting my processing statements for so long, but they keep ignoring my emails and delaying everything. If you close someone’s account, it means you are shutting down their business for some time. And if you don’t provide processing statements, how will other processors approve high limits?
I’m tired of requesting them. Leaving a review seems like the only way I can get a response.

The email response to a request for support was quick and helpful.

First time using this website to support a creator. It’s a great platform for this reason and although I hit a snag using my phone to make a payment, the staff (Tina) was so quick and kind in helping me work around said snag (used the laptop instead). Keep up the great customer support and creator experience.

Great service. Very fast and friendly. So helpful!

Quick response from customer support team when I had an issue updating my email address, and they resolved it immediately. The overall service is easy to set up.

Thank you support team for quick response and assistance

thanks for the fast reply + i would recommend buymeacoffee for egyptians also as you can connect it to your website very easy + it supports egp and only needs an IBan for an egyptian bank to with with less processing fees better than any other website, Really Thanks

During my problem with my account Verification for my payout, Buy Me a Coffee's team was very helpful for me and solved it in a few days. Thank you again for your help!

Simple and straight forward to use. Lots of features for content creators to promote their content while also making a bit of money from it. All in all, highly recommended.

Great concept to enable easy contributions to your favorite developers, content, digital and media creators.

I had a technical problem that the staff was professional and persistent in helping me with.

5 stars.

My first BMAC experience was I guess 2-3 weeks ago. I clicked on the BMAC button, and then forgot about it. I think it probably took a week or more to be debited at my bank, and looking in my memory at recent days, didn't remember having done that, and information wasn't available on my statement or from my bank. So I emailed. I didn't check my email daily, so I can't say how fast the response was, but no more than 3 to 4 days as that's when I checked and found it. The correspondence was kind and answered my question about what it was for. Everything fine.
THEN I came to these reviews (I WAS invited to leave a review) and read the 1* reviews, which I often do for anything. I do have concerns now, and am less eager to use the service, but MY experience was fine, with possible minor delays in billing. I do note that many reviews are labeled as "unprompted," and [EDIT:] AND I SEE MINE HAS BEEN LABELED AS UNPROMPTED, which is untrue, as I was asked/invited to leave a review after I emailed them, basically thanking for their kind help and clarifing that everything was resolved and I'd be sure to write down my BMAC's in the future.

tina was great!
good, fast, and helpful.

Julie was helpful, polite, concise, knew her stuff, and seemed to actually care that things worked out well for me. Her response time was also unexpectedly rapid. None of that is common in text-only customer service or tech support. Hell, it's not even common over the phone (or frankly, in person, which anyone whose worked with certain IT types can tell you). She's an asset to an, often difficult to navigate, platform and should likely be made supervisor, but then the customers would lose her, so a tidy raise is likely a better bet all around.
All glibness aside, she's a keeper.

I'm very impressed with customer service! I was having a lot of difficulty cancelling a subscription (it was unclear to me as to cancelling a monthly charge vs subscription charge). I went to customer service and Tina helped immediately. She explained the problem and then happily cancelled the service for me. A very pleasant experience.

I like the service they offer and all the range of different memberships.

You helped me heartedly and carefully

One of the best apps for creators to grow their brand and get support!

I’m extremely happy with the Buy Me a Coffee service and their incredibly supportive team. A special thank you to Yogini for helping me resolve payment issues in my country. He stayed in touch via email and was always available in the chat, doing his best to find the right solution. Highly recommended!

Good platform. I had a problem with my account and a paid $2000 subscription. They solved it smoothly. Julie from support team was really involved and solved the problem in record time.

Thanks !

My friend is an ex Muslim who started to raise awareness about abuses of minorities by terrorists and Islamists in his country, including genocide against Hindus. He was raising funds with BMAC for his project but when extremists and terror supporters complained to BMAC they shut his account and he lost money. BMAC should not be pandering to terrorists and genocidal extremists. This is an abuse of human rights to free speech and an attack on persecuted minorities.