I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more
Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to shi... See more
Wanted to buy a specific Alpinestars bag, which I couldn’t find anywhere from my local shops in Singapore. And Alpinestars couldn’t ship to Singapore. So I decided to use their forwarding service. Whi... See more
Company details
Written by the company
Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!
Contact info
Cheung Sha Wan, Kowloon, Hong Kong
- support@buyandship.today
- buyandship.today
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Literally the best buy and ship…
Literally the best buy and ship platform! I have made multiple orders, be it proxy buys or just a forwarding my overseas purchases. The website and pricing are clear and easy to understand, and there are no surprises. Highly recommended.
9 July 2026
Great experience with Buy&Ship
Great experience with Buy&Ship! Tracking was updated throughout the journey, delivery was on time, and my parcel arrived well packed and in perfect condition. Will definitely use them again.
13 July 2026
As a 1st time user
As a 1st time user, the proxy buying service was fairly easy to navigate and the updates are pretty good. As items are properly delivered, this may be my new avenue of buying things overseas instead.
23 July 2026
J&T express partner is one of the…
J&T express partner is one of the slowest last mile logistics delivery
17 July 2026
Cost were not competitive
22 July 2026
Charged extra due to their mistake and delayed shipping
I’ve never had a missing parcel so that’s great. But I have to mention that there’s one they weighed it wrongly the first time and they charged me extra right before shipping it out. As they would get you to pay during consolidation which I did but once it reached the stage of shipping it out of Hong Kong, they charge me an additional $21. If they have weighed it correctly the first time, I would’ve consolidated my shipping in another way and perhaps saved some money and also not have delayed shipping because of this hiccup.
17 July 2026
I don't know why the customer center exists
"We can notify the warehouse to verify shipment to confirm if it contains your other jackets, should you require this service, and there is no extra cost. Kindly let us know your decision." ??? Ha. They said like they are giving me a huge offer. They think I am stupid or was born yesterday. If they checked my orders and email history from their server, I didn't have to waste my time and money. I don't know why the customer center exists.
21 July 2026
Reply from Buy&Ship
Hi customer,
Thank you for taking the time to share your feedback, and we’re sorry for the frustration you’ve experienced.
To clarify the situation with your order: the reason there were two shipments under one proxy order is that the merchant dispatched the items separately, even though they were placed under a single order. This can happen when items are shipped from different origins as part of one order.
Our offer to notify the warehouse and verify the shipment was not meant to sound like a special favor, but rather as part of our standard support process to make sure your items are correctly tracked and delivered. We understand your time is valuable; however, some clients prefer that we do not open their boxes to check the contents, so we always seek your permission before doing so.
If you still have any unresolved concerns, please contact our customer service team, and we’ll be happy to assist you promptly. Thank you for your understanding and patience.
Reliable, cost-effective, good customer service
Have done many shipments with them without any issues. Prompt customer service. Good pricing.
22 July 2026
The ease and efficiency of Buy & Ship
Just an awesome and efficient process, from start to finish.
22 July 2026
Very easy to use
15 July 2026
Been a loyal customer to buy n ship…
Been a loyal customer to buy n ship since 2020 until now.
23 July 2026
It was great but why Thailand warehouse…
It was great but why Thailand warehouse closing when I just found you :(((
8 July 2026
Great service and trusted
23 July 2026
smooth process from oversea warehouse…
smooth process from oversea warehouse to the doorstep
22 July 2026
Order arrived in Good condition and…
Order arrived in Good condition and things were east to update . It just took long
22 July 2026
Very satisfied with the item..
13 July 2026
Received with one item plastic bottle…
Received with one item plastic bottle damaged. But customer service say it is a common occurrence during the hot summer season, so no damage compensation was offered.
22 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.