Buy&Ship Reviews 

1,446
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers had a great experience with this company. Many customers truly love the seamless proxy shopping and international shipping options, finding the digital platform very easy to navigate when buying items from all around the world. People frequently appreciate the useful package consolidation service, which helps save money and consistently delivers purchases safely in great condition. Though some customers noted certain operational challenges, international delivery times can occasionally be quite slow and overseas warehouse status updates can sometimes be delayed. A few people also mentioned that customer support responses were rather slow and unhelpful when trying to resolve various shipping, local courier, and tracking problems.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, noting both positive aspects and significant... See more

Service

Clients share ambiguous opinions on service, with many praising the fast updates, reliable delivery, and... See more

Product

Customers consistently note ambiguous experiences with product delivery, sharing both positive and negative... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, hassle-free proxy buying service... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more

Rated 4 out of 5 stars

The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more

Rated 4 out of 5 stars

Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to shi... See more

Rated 5 out of 5 stars

Wanted to buy a specific Alpinestars bag, which I couldn’t find anywhere from my local shops in Singapore. And Alpinestars couldn’t ship to Singapore. So I decided to use their forwarding service. Whi... See more


Company details

  1. Courier and Delivery Service

Written by the company

Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,446)

278 reviews in the last 12 months

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Rated 4 out of 5 stars

Pretty seamless process

Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to ship to some WW locations, think I tried to buy something in Germany, but they had no warehouse so had to ship to the UK, so I expect UK shipping to me to be a little expensive. Overall items arrive timely & in great condition which is whats important.

20 July 2026
Rated 3 out of 5 stars

Please improve the purchase request time!

Good for parcels consolidation and expensive bulky items but charging extra just to send a request or an offer to the seller when the buyer could do all of that is just excessive, not to mention how long it takes just to initiate the purchase!

After negotiating with the seller, I'd have to pay B&S and pray their agent quickly snags the deal before someone else with a quick hand comes along. It would be nice to have agents handling different timezones and not just stuck to the "within 24 hours" period. Imagine having to wait over the weekend.

Think twice before you engage them for highly coveted or liquid listings such as Pokemon products.

18 July 2026
Rated 5 out of 5 stars

I Love Buy&Ship!

Super happy! Managed to get what I wanted from overseas using Buy&Ship and saved so much compared to buying directly from the official website. Will definitely be using it again! ✨📦

24 July 2026
Rated 5 out of 5 stars

Literally the best buy and ship…

Literally the best buy and ship platform! I have made multiple orders, be it proxy buys or just a forwarding my overseas purchases. The website and pricing are clear and easy to understand, and there are no surprises. Highly recommended.

9 July 2026
Rated 5 out of 5 stars

Great experience with Buy&Ship

Great experience with Buy&Ship! Tracking was updated throughout the journey, delivery was on time, and my parcel arrived well packed and in perfect condition. Will definitely use them again.

13 July 2026
Rated 5 out of 5 stars

As a 1st time user

As a 1st time user, the proxy buying service was fairly easy to navigate and the updates are pretty good. As items are properly delivered, this may be my new avenue of buying things overseas instead.

23 July 2026

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