Buy&Ship Reviews 

1,443
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers had a great experience with this company. Many customers truly love the seamless proxy shopping and international shipping options, finding the digital platform very easy to navigate when buying items from all around the world. People frequently appreciate the useful package consolidation service, which helps save money and consistently delivers purchases safely in great condition. Though some customers noted certain operational challenges, international delivery times can occasionally be quite slow and overseas warehouse status updates can sometimes be delayed. A few people also mentioned that customer support responses were rather slow and unhelpful when trying to resolve various shipping, local courier, and tracking problems.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, noting both positive aspects and significant... See more

Service

Clients share ambiguous opinions on service, with many praising the fast updates, reliable delivery, and... See more

Product

Customers consistently note ambiguous experiences with product delivery, sharing both positive and negative... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, hassle-free proxy buying service... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes... See more

Rated 4 out of 5 stars

The service is great and reliable. What would make it a better experience is faster/swift notification once the they're shipped after consolidation. My experience was that "ready to ship" status was q... See more

Rated 4 out of 5 stars

Pretty seamless process, don't ever try to use their website, I think they gave up building it, its a mess that doesn't load. But the app is easy to use & gives options to buy on your behalf or to shi... See more

Rated 5 out of 5 stars

Wanted to buy a specific Alpinestars bag, which I couldn’t find anywhere from my local shops in Singapore. And Alpinestars couldn’t ship to Singapore. So I decided to use their forwarding service. Whi... See more


Company details

  1. Courier and Delivery Service

Written by the company

Buy&Ship is your trusted partner in unlocking a world of exclusive products and unbeatable savings. Our virtual shopping assistant solves common international shopping problems—such as checkout errors, payment issues, and signup troubles. Expand your reach with our network of virtual addresses in 12 countries, enhanced by package consolidation services for affordable global shipping. Trusted by 2M+ users, we make it easy to buy from 50,000+ overseas platforms across Asia, America, and Europe. With Buy&Ship, the world’s best products are just a few clicks away!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,443)

275 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BuyandShip

I have shopped on overseas sites on numerous occasions, and shipped through BuyandShip… notifications on delivery, receipts, transitions and delivery to my home are timely and issues are addressed promptly within 24 hours max. Fees and charges are reasonable and items are delivered well packed and in its original packaging (e.g. Amazon packages). I will use BuyandShip going forward.

22 July 2026
Rated 1 out of 5 stars

BnS denied responsibility losing my package

I still couldn’t get over how BnS lost my package and denied responsibility. They explained to me, but with conflicting explanations that didn’t add up the reasonability. It is not rocket science - USPS tracking says my package arrived at BnS Portland Warehouse, but BnS claimed didn’t.

22 July 2026
Rated 4 out of 5 stars

Around the world shopaholic

I just love that I get to shop from almost all around the world with reasonable shipping rates. Very convenient and apps are somewhat user friendly. The downside is the shipping time frame. Sometimes it takes very long to even depart from the origin warehouse eventhough the parcel has reached there quite a while. Other than that, I am okay with the packaging and so far never missed an item in my parcels.

22 July 2026
Rated 5 out of 5 stars

Great Experience So Far

I have been using Buy&Ship for about 3 months. So far the service has been excellent. The shipping time and cost are reasonable, and the customer service was very helpful.

14 July 2026
Rated 5 out of 5 stars

Great service

Great service, easy to use and prompt customer service! No issues with using them so far, great app as well.

13 July 2026
Rated 5 out of 5 stars

Five Years of Trust – My Honest Experience with BuyandShip

I've been using BuyandShip for more than five years, and it has consistently been my preferred international shipping service. Throughout that time, they've proven to be reliable, professional, and trustworthy. Their shipment consolidation service also helps save on shipping costs without compromising reliability. If you're looking for a shipping service with a proven track record, transparent processes, and consistent reliability, BuyandShip is definitely worth considering.

20 July 2026
Buy&Ship logo

Reply from Buy&Ship

Hi Jason,

Thank you so much for your kind words and continued trust over the past five years. We’re delighted to hear that our service has been reliable and helpful for your shopping needs. We truly appreciate your support and look forward to serving you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look