Bulk Buys Reviews 

1,837
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 427 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable prices, great product quality, and exceptionally fast shipping times across multiple successful orders. People note that the online ordering process is smooth and items arrive carefully packaged without any damage whatsoever. Consumers frequently mention the helpful delivery drivers and the top notch overall customer service provided by staff. However, some people mentioned experiencing significant delays in delivery times and poor communication regarding out-of-stock merchandise. A few reviewers also noted receiving damaged boxes during transit or facing unexpectedly high freight costs in remote regional areas.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt shipping times and... See more

Product

Reviewers highlight positive aspects of product quality, noting that goods match descriptions and arrive in... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and professional... See more

Price

Clients share positive opinions on price, highlighting that goods are available at very affordable rates... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that placing items on the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate and placing an order is very easy. Fast delivery time I also really appreciate their specials; when they have a sale, the prices are unbeatable, which is such a help.... See more

Company replied

Rated 5 out of 5 stars

Produ t was revie ed well packaged a double so mo damage. Only vrot is ot took longer than expected from time of ordering g to delivery

Company replied

Rated 5 out of 5 stars

Pricing was very good even freight cost were affordable. My delivery was very quick as I’m interstate from their warehouse. There was no damage to any packaging and got a free sample of dishwasher p... See more

Company replied

Rated 5 out of 5 stars

Purchasing from website is very easy. Prices for the items cannot be purchased for that price and quality plus quantity anywhere that I can find. Postage cost was minimal, items packed carefully and d... See more

Company replied



Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 140404842

  1. Cleaning Products Supplier
  2. also in
  3. General Store
  4. Household Chemicals Supplier

Written by the company

Shop with Bulk Buys and enjoy bigger savings on Commercial Catering, Cleaning, and PPE products and equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,837)

383 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, good prices, on time delivery. Very happy customer.

15 September 2026
Bulk Buys logo

Reply from Bulk Buys

Hello Rowena, thank you for your review! We're happy to hear you were pleased with our service and prices :)

Rated 5 out of 5 stars

Product delivered quickly

Product delivered quickly, was a good price and good quality. Would use again.

14 September 2026
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Reply from Bulk Buys

Hi there, thank you for your review! We're glad to hear you were happy with our prices and quality. We hope to see you again :)

Rated 1 out of 5 stars

poor response to request to get tax…

poor response to request to get tax invoice plus delivery to WA so slow . inaddition, wrong freight cost advertised and needed to pay extra. never tell me until i had to ask them when they will deliver . this is after more than 2+ after receiving our payment and order. then i emailed again after more than 1 week to request when is delivery . ordered on 5/8 and finally received on1/9/26. You get faster delivery and response with other suppliers

16 August 2026
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Reply from Bulk Buys

Hello Julie,

Thank you for your feedback and we are sorry to hear your experience did not meet your expectations.

Your order was placed on Wednesday August 5 and we notified you on Monday August 10 that the courier quotes for your freight significantly exceeded what could be covered by us. We are grateful for your understanding in this regard, but we are sorry that this is happening for some of our customers in the current climate. Increased fuel costs in combination with a lack of drivers in some areas has resulted in increased freight costs across the board, but particularly for regional areas and for parcels travelling a significant distance from our warehouse. Sadly transport costs outside of our local delivery area are set by the courier companies. We always try to get a range of quotes from different carriers to see if we are able to cover costs before we request any additional costs from our customers.

Your order was then processed, packed and dispatched to your address. We do note that this order took significantly longer than our shipping guidelines advise for addresses in WA, and we have passed feedback along to our dispatch team to advise accordingly. Likewise, we apologise for the delay with your invoice request and are discussing this with the relevant teams.

We always desire to improve our service and value what our customers have to say.

Rated 5 out of 5 stars

Item as described

Item as described, sturdy plastic, fast shipping 5⭐️

14 September 2026
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Reply from Bulk Buys

Thank you kindly Cob for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent communication and speedy…

Excellent communication and speedy delivery. Great quality product. Will be ordering again

8 September 2026
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Reply from Bulk Buys

Hello Fiona, thank you for your review! We're glad you were pleased with our service and products. We look forward to seeing you again :)

Rated 5 out of 5 stars

Exactly what I ordered and the…

Exactly what I ordered and the quickness of delivery was excellent.

7 September 2026
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Reply from Bulk Buys

Hello Benji, thank you for your review! We're happy to hear you were pleased with your order and delivery :)

Rated 5 out of 5 stars

Prompt delivery

7 September 2026
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Reply from Bulk Buys

Hello Lindy, thank you for your review! We're glad to hear your order arrived promptly :)

Rated 5 out of 5 stars

Pricing was very good even freight cost…

Pricing was very good even freight cost were affordable. My delivery was very quick as I’m interstate from their warehouse. There was no damage to any packaging and got a free sample of dishwasher pods. So would highly recommend Bulk Buys

7 September 2026
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Reply from Bulk Buys

Hello Sandi, thank you for your review! We're glad to hear you were pleased with our prices and that your order arrived safely :)

Rated 4 out of 5 stars

Service

I had to pay more for freight - totally understand. However, after reviving a separate invoice for the additional cost and paying it same day, a week later I get the same notification. All fixed now but not very professional.

3 September 2026
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Reply from Bulk Buys

Hello Sally, we're sorry to hear about your experience. Unfortunately, an issue with our notifications caused you to be contacted again. We apologise for the inconvenience and appreciate your feedback.

Rated 5 out of 5 stars

easy to navigate and great prices

easy to navigate and great prices, also very quick delivery

3 September 2026
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Reply from Bulk Buys

Hello Sonya, thank you for your review! We're glad to hear you found the website easy to navigate and loved our prices :)

Rated 5 out of 5 stars

Great product selection and quick…

Great product selection and quick delivery

6 August 2026
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Reply from Bulk Buys

Hello Bella, thank you for your review! We're glad to hear your order arrived quickly and you were happy with our product selection :)

Rated 5 out of 5 stars

Bulk Buys is a firm of good people…

Bulk Buys is a firm of good people selling equally good products at affordable prices. Very friendly people and the items are delivered very quickly with a smile and thanks.

1 September 2026
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Reply from Bulk Buys

Hello Scott, thank you so much for your lovely review! We're glad to hear you were pleased with your overall experience with us and loved our service :)

Rated 5 out of 5 stars

Ordering was effortlessly…

Ordering was effortlessly smooth.Delivery was prompt (2 days)given that we are in central QLD.
Plus best price even comparing to major well known suppliers.
Bruce Davey 3D Farm

25 August 2026
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Reply from Bulk Buys

Hello Bruce, thank you for your review! We're glad to hear your delivery went smoothly and that you were happy with our prices :)

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff - prices are excellent

20 August 2026
Unprompted review
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Reply from Bulk Buys

Hi there, thank you for your review! We're thrilled to hear you found our staff friendly and helpful :)

Rated 5 out of 5 stars

First rate service

The dispenser suits our needs as a soap dispenser in the shower of our motorhome...no more dropped soap! It arrived in a reasonable time.

23 July 2026
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Reply from Bulk Buys

Hello Norma, thank you for your review! We're glad to hear you were happy with your soap dispenser and that it arrived in a reasonable time :)

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