BudgetAir.com.au Reviews 

13,081
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 3,310 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and speed of the booking process, often completing reservations quickly. Many find the website user-friendly and straightforward, appreciating its convenience. Reviewers consistently praise the competitive and affordable prices, noting that the final cost often matches initial displays. The service is generally described as efficient and reliable, leading to high satisfaction. However, some customers noted issues with price transparency, reporting unexpected changes or additional fees. Others experienced booking complications like seat allocation or changing flight details. A few also mentioned limited support for specific travel requirements or phone service.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with many finding it easy, convenient, and... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising competitive pricing, best... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Service

Reviewers mention ambiguous feedback about service, with many customers reporting positive experiences,... See more

Website

Consumers find the website experience to be ambiguous, with many praising its ease of use for booking and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

they are good to be honest and they help you to do the booking so fast whatever the price they show on the ad it is the same when you do the booking as well. That’s what I love it was so nice to do m... See more

Company replied

Rated 4 out of 5 stars

First time using it and it all went reasonably smooth. There was some hiccups initially with prices until I realized that it was set to USD, a trap that truly does irritate me when booking air fares.... See more

Company replied

Rated 4 out of 5 stars

Hi, I just completed a booking on budjetair.com.au The process went smoothly until the final payment stage, where the price changed unexpectedly: - Initially shown: $489.00 ​ - At payment:... See more

Company replied

Rated 4 out of 5 stars

Everything all good. Just some feedback below: The E-ticket I received from BudgetAir did not have the terminal details on it. I was at the incorrect terminal (in Jeddah) then rushed via taxi... See more

Company replied


Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

13K reviews

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4.0

All reviews

(13,081)

3,365 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book and easy to navigate…

Easy to book and easy to navigate online system even while booking online using a mobile phone.

20 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We're so happy to hear that you found our online system easy to use for booking, even on your mobile phone! Thank you for your positive feedback.

Rated 5 out of 5 stars

Easy to make booing

Easy to make booing, all in one page, no hidden charges. Great.

24 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We are so glad to hear that you found the booking process easy and transparent. It's wonderful to know that you didn't encounter any hidden charges. Thank you for your great feedback!

Rated 5 out of 5 stars

It’s nice and convenient but I have…

It’s nice and convenient but I have small issues my name in my tickets no space between Jesuthasandias, it should be Jesuthasan Dias, Sebamalai Dias

22 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We're happy to hear you find our service convenient. The spacing on your name is not required and will not affect your travel. Have a great trip!

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Convenience to book online. Flight options well displayed & easy to compare times and prices

23 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We are so pleased to hear that you found our website easy to use and convenient for booking your flights. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Ease of use and quickness of reply with…

Ease of use and quickness of reply with the tickets

24 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

Thank you for your wonderful review! We are so pleased to hear that you found our service easy to use and that our responses were quick. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Easy to book

Easy to book
and convenient

21 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We are so happy to hear that you found the booking process to be both easy and convenient. We appreciate your positive feedback!

Rated 5 out of 5 stars

Ticket purchase

Great price and quick confirmation

20 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We are so happy to hear that you found our pricing to be great and that you received quick confirmation. Thank you for your positive feedback!

Rated 5 out of 5 stars

Happy Customer

Ease of use
Propmt service

20 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We're delighted to hear you found our service prompt and easy to use. Thank you for your positive feedback!

Rated 1 out of 5 stars

I typed The code of the airport and you…

I typed The code of the airport and you gave me optioms of flights from other airports which gave made me pay fro a wrong flight!

23 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

Hello Seana,

Thank you for sharing this feedback.

The exact details for the origin, destination, and flight itinerary are displayed for review on the selection screen, as well as on the final payment page before any transaction is completed. To look into the specific details of this booking or check what adjustment options are available, please contact our customer support team.

BudgetAir
Peter

Rated 1 out of 5 stars

When I booked my ticket that Time you…

When I booked my ticket that Time you didn't mention E Visa and when I reached ho Chi Minh airport immigration officer caught me for evisa and i didn't go in my next flight.and I rebooked my ticket again from Ho Chi Minh to Mumbai so I want refund My money. And I want talk with your company

19 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

Hello Sanjaykumar,

Thank you for sharing this feedback.

Arranging the necessary travel documents, including entry visas, is the responsibility of the passenger prior to departure. A reminder regarding travel documents is included in the booking confirmation email.

BudgetAir
Peter

Rated 5 out of 5 stars

Everything went smoothly and…

Everything went smoothly and fantastically. All was good and fine.

20 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We're so happy to hear everything went smoothly and fantastically for you. We truly appreciate your kind words!

Rated 5 out of 5 stars

Good

Good, quick booking

23 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

Thanks for your 5 star review!

Rated 5 out of 5 stars

Budget Air is number 1 for me (!)

Budget Air is number 1 for me (!)

Easy to access their services @ competitive prices . 👍 👌 ✅

23 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We are so pleased to hear that you find our services easy to access and our prices competitive. Thank you for making us your number one choice!

Rated 1 out of 5 stars

Misleading information

Worst customer service. Misleading information provided while booking ticket.

20 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

Hello Arachana,

We're sorry to hear that you didn’t have a smooth experience with us, but thank you for sharing it.

We look forward to finding a possible solution together with you. We’ll attempt to reach you by phone first, followed by an email if we’re unsuccessful.

Kind regards,
Peter

Rated 5 out of 5 stars

Although it mention it will take 96…

Although it mention it will take 96 hours, but tickets were received within 5 minutes

23 July 2026
BudgetAir.com.au logo

Reply from BudgetAir.com.au

We're happy to hear your tickets arrived so quickly! We always aim to exceed expectations, and we appreciate you sharing your experience.

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