they are good to be honest and they help you to do the booking so fast whatever the price they show on the ad it is the same when you do the booking as well. That’s what I love it was so nice to do m... See more
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First time using it and it all went reasonably smooth. There was some hiccups initially with prices until I realized that it was set to USD, a trap that truly does irritate me when booking air fares.... See more
Company replied
Hi, I just completed a booking on budjetair.com.au The process went smoothly until the final payment stage, where the price changed unexpectedly: - Initially shown: $489.00 - At payment:... See more
Company replied
Everything all good. Just some feedback below: The E-ticket I received from BudgetAir did not have the terminal details on it. I was at the incorrect terminal (in Jeddah) then rushed via taxi... See more
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Company details
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
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4.0
Great
13K reviews
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Everything went smoothly and…
Everything went smoothly and fantastically. All was good and fine.
20 July 2026
Reply from BudgetAir.com.au
We're so happy to hear everything went smoothly and fantastically for you. We truly appreciate your kind words!
Reply from BudgetAir.com.au
Thanks for your nice review!
Budget Air is number 1 for me (!)
Budget Air is number 1 for me (!)
Easy to access their services @ competitive prices . 👍 👌 ✅
23 July 2026
Reply from BudgetAir.com.au
We are so pleased to hear that you find our services easy to access and our prices competitive. Thank you for making us your number one choice!
Misleading information
Worst customer service. Misleading information provided while booking ticket.
20 July 2026
Reply from BudgetAir.com.au
Hello Arachana,
We're sorry to hear that you didn’t have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We’ll attempt to reach you by phone first, followed by an email if we’re unsuccessful.
Kind regards,
Peter
Although it mention it will take 96…
Although it mention it will take 96 hours, but tickets were received within 5 minutes
23 July 2026
Reply from BudgetAir.com.au
We're happy to hear your tickets arrived so quickly! We always aim to exceed expectations, and we appreciate you sharing your experience.
Best website to buy tickets with a cheap price
I booked air ticket and I found the best deal here rather than any other website
22 July 2026
Reply from BudgetAir.com.au
We're so happy to hear you found the best deal on your air ticket with us! We appreciate you choosing our service.
Picked the wrong date
Picked the wrong date. It stated a fee of $94 but would not refund anything. Also lied that today new date would cost $1094.
20 July 2026
Reply from BudgetAir.com.au
Hello Zayne,
We're sorry to hear that you didn’t have a smooth experience with us, but thank you for sharing it.
The cancellation request for this booking has already been submitted by you. The refund has been processed in accordance with the airline's fare rules.
Kind regards,
Peter
The booking process was easy and the…
The booking process was easy and the fare was the best on offer at the time.
20 July 2026
Reply from BudgetAir.com.au
We're delighted to hear that you found our booking process easy and our fare competitive. We appreciate your positive feedback!
Once I had paid and sent some emails
Once I had paid and sent some emails, I get this.
The application must be completed up to 60 days after the date on which the booked transport, how can this even be possible. I was scammed $75 for no reason
22 July 2026
Reply from BudgetAir.com.au
Hello Andrew,
Thank you for sharing this feedback. Having clear information regarding a trip is essential, and any confusion about the terms of a service is understandable.
The AUD 75 charge is for the Refund Protect add-on that was selected during the booking process to provide extra coverage for the trip. The complete terms and conditions, including the 60-day application window required by the policy provider to file a claim, were sent via email at the time of purchase.
Kind regards,
Peter
eticket is so quick out
21 July 2026
Reply from BudgetAir.com.au
We're so glad to hear that you found our e-ticket service to be very fast and efficient. Your positive feedback is truly appreciated!
CLEAR EASE OF BOOKING
19 July 2026
Reply from BudgetAir.com.au
We are so glad to hear that you found the booking process to be clear and straightforward. We appreciate your kind words!
Issue with ticketing experience
While putting first name and middle name the space is missing on main ticket and as a result I have to call airlines to confirm if its going to cause any issues with my travel or at the airport costing me extra money to fix the error.
19 July 2026
Reply from BudgetAir.com.au
Thank you for your review, please check the so called spacing details and our advise on the eticket we have send you. It explains that you do not need spaces on your eticket. So good news, you are ok ! Have a great trip. Kind regards Klaar
Convenient,fast,clear and effective.
15 July 2026
Reply from BudgetAir.com.au
We are so happy to hear that you found our service convenient, fast, clear, and effective. Thank you for your wonderful feedback!
First time using it and it all went…
First time using it and it all went reasonably smooth. There was some hiccups initially with prices until I realized that it was set to USD, a trap that truly does irritate me when booking air fares. There is more than one country in the world and based on my location it should default to my currency, not USD.
I found the greater percentage of the booking went smoothly once this pet gripe of mine was sorted and would recommend BudgetAir as a worthy agent.
18 July 2026
Reply from BudgetAir.com.au
We appreciate you taking the time to share your feedback regarding your recent experience. We acknowledge your frustration with the currency defaulting to USD and understand how that can be an inconvenience when booking travel. We are always working to improve our user experience and your comments highlight an area where we can certainly do better. We are glad to hear that, despite this initial hurdle, the majority of your booking went smoothly and that you would recommend us. We value your business.
Service and booking process.
19 July 2026
Reply from BudgetAir.com.au
We appreciate your feedback regarding our service and booking process. We are always working to improve these areas for our customers.
100% trusted
100% trusted. The prices don’t change at checkout portal like other fraudulent websites. Transactions are simple with Apple Pay. I received my e-ticket within 15 mins although there was a time limit of 96 hours. Really great service. I’ll come back to purchase tickets from here again. Definitely saving the website in bookmarks.
On tops, best price in the market as well.
22 July 2026
Reply from BudgetAir.com.au
We are so happy to hear about your positive experience with us! We truly appreciate your kind words regarding our transparent pricing, simple Apple Pay transactions, and prompt e-ticket delivery. It's wonderful to know that you found our service great and our prices competitive. We look forward to assisting you with future ticket purchases!
Pretty good service in Australia…
Pretty good service in Australia quickly answered the call and helpful
15 July 2026
Reply from BudgetAir.com.au
We are delighted to hear that you had a positive experience with our service in Australia. It's wonderful to know that we were able to answer your call quickly and be helpful.
I have got my tickets within an hour…
I have got my tickets within an hour and I verified with airlines as well all seems to be legit.
21 July 2026
Reply from BudgetAir.com.au
We're so glad to hear that you received your tickets quickly and that everything checked out with the airlines! It's wonderful to know you had a smooth experience.
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