Brocar Finance  Reviews 

344
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, patient, and professional throughout the entire vehicle purchasing process. Consumers truly appreciate the outstanding customer service provided, noting that dedicated representatives consistently go above and beyond to secure appropriate vehicle finance and find the ideal car. Some people also felt that the overall user experience was remarkably smooth and seamless, receiving very quick approvals alongside constant updates from start to finish. Reviewers are thoroughly impressed with the efficient communication and genuine dedication shown, making buying a car completely painless and straightforward.

What people talk about most

Staff

Clients share profound appreciation for the staff, frequently highlighting their patience, professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting a seamless and stress-free... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and constant... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how the process is consistently... See more

Product

Reviewers highlight high satisfaction regarding the product, noting smooth finance experiences and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish they have been Fantastic, especially Jordan. From check ins to recommendations, phoning dealers and basically being an all round legend. He is an absolute legend and a credit to B... See more

Company replied

Rated 5 out of 5 stars

Been messed about for two weeks by another company. Put in touch with these guys sorted inside 48 hrs .kabel was outstanding from start 2 Finnish. (Even with a bit of attitude from me) gotta keep them... See more

Company replied

Rated 5 out of 5 stars

I had tried numerous finance companies but none of them gave me a chance. Brocar gave me a chance and required all the necessary details such as bank statements and employment status which other fina... See more

Rated 5 out of 5 stars

I recently dealt with Brocar finance, primarily a guy called David although some of the other staff helped me along my vehicle finance journey. David went the 'extra mile' as the saying goes, alth... See more


Company details

  1. Finance Broker

Written by the company

After 15 years of experience working on behalf of various prestige brand dealerships we have realised that car dealerships are often experts in selling cars, but not necessarily in funding them. At Brocar finance arranging a tailored finance solution to meet your needs is our priority. We leave the car dealerships to supply the car, whilst we supply the finance package. We pride ourselves in an honest, clear and efficient service designed to source the best funding solution for your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to thank Brocar Finance…

I would like to thank Brocar Finance and my consultant Karel Pilal. Even with my poor credit file, Karel was very helpful and helped me find my dream car. I highly recommend Brocar Finance for car financing.

3 September 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind review. We’re delighted Karel could assist you in finding your dream car, even with the challenges. Providing professional and supportive guidance is always our goal, and we truly appreciate your recommendation and your trust in Brocar Finance.

Rated 5 out of 5 stars

What can I say Jordan is an absolute…

What can I say Jordan is an absolute credit to the company from my fist enquiry to my last phone call everything was smooth. Jordan kept me up to date with all the things that were happening, when I called him it was never any trouble to get speaking to him directly. More companies could follow suit from how professional, amazing and undoubtedly the most well mannered person o have ever dealt with in my life. Jordan I hope you see this you need a raise. Thank you for everything. Brocar are an amazing company to deal with. Thanks Claire s

5 September 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your amazing feedback. We’re thrilled to hear Jordan provided such professional, attentive, and seamless support throughout your experience. Keeping our customers informed and supported every step of the way is always our goal, and it’s wonderful to know Jordan made such a positive impact. We truly appreciate your trust in Brocar Finance and your kind words about our team.

Rated 5 out of 5 stars

BroCar Finance, Simply the best!

This is the second time I’ve chosen BroCar Finance, and the reason is simple – the service from Marcus and Victor is absolutely first-class. My first experience with them was excellent, and they’ve delivered the same high standard again.

This time around, I took my time looking at different cars, and what really impressed me was their patience and professionalism. Not once did I feel rushed or pressured – instead, they gave me the space to decide while being available every step of the way to answer questions and offer guidance.

Marcus explained things clearly, making the whole process easy to follow, while Victor’s attention to detail reassured me that everything was being handled properly. Together, they made what could have been a stressful process completely smooth and stress-free.

I’m truly grateful for their support, and I can honestly say I’d recommend BroCar Finance, Marcus, and Victor any day, anytime to anyone looking for a trustworthy and reliable finance team.

1 September 2025
Unprompted review
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Reply from Brocar Finance

Thank you for taking the time to share such detailed feedback. We’re thrilled to hear that Marcus and Victor provided the same first class service for your second experience with us. Patience, professionalism, and clear guidance are always at the heart of what we do, and it’s wonderful to know they made the process smooth, stress free, and reassuring. We truly appreciate your trust and your recommendation of Brocar Finance and our team.

Rated 5 out of 5 stars

Tyresse

Big thanks to Tyresse for helping me get a car sorted quick and easy! Pleasure dealing with him throughout the process👍

30 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your feedback. We’re glad Tyrese could make the process quick, easy, and enjoyable for you. We truly appreciate your trust in Brocar Finance and your kind words about his support.

Rated 5 out of 5 stars

Perfect experience

I used Brocar finance to get a van and the experience was amazing, my advisor V was super helpful throughout and went out of his way to get the ideal van.

The thoughtfulness continued to the aftersale where he called me as i was driving my new van just to ask me how it is.

Truly a wonderful experience and a lovely advisor.

Thanks again V for your help
Vasile

28 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear V provided such helpful and thoughtful support, both during the process and with aftercare. Ensuring our customers feel supported every step of the way is always our goal, and we truly appreciate your trust and recommendation of Brocar Finance.

Rated 5 out of 5 stars

The service was fast and efficient…

The service was fast and efficient ,good customer service ,special mention to David ,He was very helpful ,answered all my questions yo my satisfaction ,Good follow ups ...To the rest of the team thank you ,even when I could not get hold of David you helped me ...

15 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re glad David and the team could provide helpful, efficient, and professional support throughout your experience. Ensuring our customers receive clear guidance and follow ups is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Jordan 100% customer satisfaction

Jordan was so helpful, can’t fault him whatever even though I took weeks to find a car he stuck at it with me very grateful.

11 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear Jordan provided patient and dedicated support throughout your car search. Ensuring our customers feel supported every step of the way is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Incredible service

When I first got contacted by Brocar, I’ll admit I was a little sceptical. Within a couple of hours I was approved for my finance. I was handled by Jordan Browne and he could not have made the process any easier. Use the dashboard and upload links of cars you like and Jordan does all the middle work. He contacted every dealer to find out about availability and kept me informed instantly at every stage. The first couple we liked weren’t available and we were informed right away and started looking at alternatives. Jordan was very patient and didn’t try to push you into a quick sale. Today I picked up my keys to my new car and even after the fact, Jordan got in touch to wish me well and ask if I was satisfied. I would recommend Brocar to anyone and can’t thank them, and especially Jordan, enough.

11 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for taking the time to share such detailed feedback. We’re thrilled to hear Jordan provided patient, professional, and attentive support throughout your experience. Ensuring our customers feel informed, supported, and never pressured is always our priority, and it’s wonderful to know Jordan made the process smooth and stress free. We truly appreciate your trust in Brocar Finance and your recommendation.

Rated 5 out of 5 stars

It was the most smoothest experience I…

It was the most smoothest experience I have ever had! Great customer service! Kept me up to date with everything from the documents to delivery date time and price! 100% would recommend to friends and family! Will probably use again in the future

11 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear your experience was smooth and that our team kept you informed throughout the process. Providing professional, clear, and supportive service is always our goal, and we truly appreciate your recommendation and your trust in Brocar Finance.

Rated 5 out of 5 stars

I always thought it would be impossible…

I always thought it would be impossible to get finance due to my past and poor credit rating however I applied last night and picked up my new car today! Absolutely fantastic customer service from David and Jordan from start to finish thank you both

8 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re thrilled that David and Jordan could help make your car finance experience smooth and successful, even with past credit challenges. Providing professional, supportive service from start to finish is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Everything I can say is…

Everything I can say is professionalism. I applied and in few days later I've got the car. Marcus gets with me through all the process with dedication and patience . Friendly and dedicated team. Thank you

2 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear Marcus and our team provided professional, patient, and dedicated support throughout your experience. Making the process smooth and straightforward for our customers is always our priority, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Customer service was great

Customer service was great, very smooth

1 August 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your feedback. We’re glad you found the process smooth and the service professional. We truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Highly recommended brokers

I dealt with Alayna, Jordan and David and what a fantastic bunch of people. No problem or enquiry was too much. From start to finish they took away all the stress and worry about choosing and buying a new car. So happy I went to them.

25 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re thrilled to hear Alayna, Jordan, and David were able to make your car buying experience stress free and enjoyable. Providing professional, attentive support from start to finish is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

My advisor was Jordan who was there…

My advisor was Jordan who was there every step of the way. Very professional and calm. Nothing was ever too much trouble-went above and beyond to help find my perfect car.Excellent customer service. Can't thank him enough for making everything run so smoothly.

23 July 2025
Unprompted review
Brocar Finance  logo

Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear Jordan provided professional, attentive, and supportive guidance throughout your car buying experience. Going above and beyond to make the process smooth and stress-free is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Karel was amazing

Karel was amazing, quick and easy process that was done within a day! Speedy stress free, friendly service, couldn’t ask for a better team to help me with my car finance :)

4 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re thrilled to hear Karel provided a quick, stress free, and friendly service throughout your car finance process. Making the experience smooth and efficient for our customers is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Hi my name is Craig chapman I’m writing…

Hi my name is Craig chapman I’m writing to say that Brocar finance are very good at helping you out with car finance with or without bad credit at a lowest rates possible very happy with dealing with victor very understanding and very helpful in help in ur needs in anyway

19 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear Victor was able to provide understanding, helpful, and professional support, whether dealing with good or bad credit. Ensuring our customers get the best possible outcome is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. They understand people and that's a massive thing. They don't rush and are very empathetic.

21 December 2024
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re glad our team could provide friendly, understanding, and empathetic support throughout your experience. Making sure our customers feel comfortable and never rushed is always our priority, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Legit company and very friendly people…

Legit company and very friendly people . I got accepted with a provisional license and low credit score was for a capped amount but was able to find a car easily with the budget given. Very communicative between myself and the dealership would definitely use these guys again in the future

12 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind feedback. We’re delighted to hear our team could provide friendly, professional, and clear support, even with a provisional license and a limited budget. Ensuring our customers can find the right car and feel confident throughout the process is always our goal, and we truly appreciate your trust in Brocar Finance.

Rated 5 out of 5 stars

Karel was absolutely brilliant in…

Karel was absolutely brilliant in helping me secure finance for my new car. The whole process was sorted within just a few hours, he went above and beyond even working out of hours to make sure everything was completed in time. Super efficient, highly professional, and very competitive

I couldn’t be happier with the service and would highly recommend Brocar Finance to anyone looking for fast and reliable car finance. Thanks again, Karel!

8 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your fantastic feedback. We’re thrilled to hear Karel went above and beyond to provide efficient, professional, and reliable support, even outside of regular hours. Making the process smooth and stress free for our customers is always our goal, and we truly appreciate your trust in Brocar Finance and your recommendation.

Rated 5 out of 5 stars

Hi Vitor Ferraz you do good job I am…

Hi Vitor Ferraz you do good job I am very happy you are the best person
Congratulations for everything mate

10 July 2025
Unprompted review
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Reply from Brocar Finance

Thank you for your kind words. We’re delighted to hear Vitor provided such excellent support, and we’ll be sure to pass your congratulations on to him. We truly appreciate your trust in Brocar Finance.

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