Brocar Finance  Reviews 314

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often highlighting specific individuals for going above and beyond. Many people found the service to be outstanding, noting its efficiency, speed, and seamless nature, making the process stress-free and easy to navigate. Reviewers frequently commend the excellent customer service, appreciating the personalized attention, clear communication, and constant support throughout their journey. Consumers also had a very positive user experience, describing it as smooth and straightforward. The ease of contact and the consistent updates provided by the company were highly valued, ensuring customers felt informed and supported at every stage.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and dedication.... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and professionalism.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its seamlessness and ease.... See more

Customer communications

People report positive experiences with contact. Customers found the service easy to contact and appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Brocar Finance for helping me realize my dream of buying my first car here in the UK. A very special thank you to the representative Vitor. Thank you very much for your attention... See more

Rated 5 out of 5 stars

I was dealing with a gentleman called Jordan, he helped so much by sending me different car links to my phone, on the phone to me all the time to make sure I got what I was looking for, I would defin... See more

Rated 5 out of 5 stars

From start to finish they have been Fantastic, especially Jordan. From check ins to recommendations, phoning dealers and basically being an all round legend. He is an absolute legend and a credit to B... See more

Company replied

Rated 5 out of 5 stars

Cant thank Karel enough he found me a real cheap refinance deal on my car within 1 hour contacting him It came through substantially cheaper then what i found contacting companies myself Thank... See more

Company replied


Company details

  1. Finance Broker

Written by the company

After 15 years of experience working on behalf of various prestige brand dealerships we have realised that car dealerships are often experts in selling cars, but not necessarily in funding them. At Brocar finance arranging a tailored finance solution to meet your needs is our priority. We leave the car dealerships to supply the car, whilst we supply the finance package. We pride ourselves in an honest, clear and efficient service designed to source the best funding solution for your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I recently purchased a car

I recently purchased a car, my dream first car at that, with Brocar Finance. Such amazing attentive people and would not have found my car without their amazing help, especially Aidan! Very helpful and very communicative through my whole process. Thank you Brocar Finance!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

This company is EPIC

This company is EPIC! If you’re in the market for car finance literally stop your search now!! I can’t recommend Brocar highly enough. From the very first interaction, they were an absolute pleasure to deal with. Their systems are seamless – they always know who you are, and you’re never passed from pillar to post, which makes a huge difference.

What really stands out is how much they genuinely care. The team are incredibly helpful, thoughtful, and reliable – they always call back when they say they will, and at no point do you feel uncertain about your decisions. They give you complete confidence throughout the process.

Getting the initial finance in place was smooth and impressively quick. Then, when it came to finding the right car, they were just as supportive – using their national network to source options and guide me through everything.

Unfortunately, the car I initially purchased had an issue (no fault of Brocar) and had to be returned. This could have been stressful, but Brocar handled the entire situation for me. It was a lengthy process, but they truly had my back the whole way – advising me on my rights, managing the return, and ultimately unwinding the agreement and securing my money back.

We then started again with another dealership, and throughout it all, their attention to detail and support never dropped. It was faultless from start to finish.

I wouldn’t hesitate for a second to recommend them. I won’t go anywhere else again for car finance –
If you need car finance, this is your one-stop shop. 100% recommend – five stars honestly isn’t enough!!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Brocar Finance…

I would like to thank Brocar Finance for helping me realize my dream of buying my first car here in the UK. A very special thank you to the representative Vitor. Thank you very much for your attention, patience, and valuable tips that helped me choose the perfect car. Thank you very much, Vitor, and see you soon for the achievement of my next car. You are a representative I highly recommend. Congratulations and thank you very much.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company! Huge thanks to Jordan!!, for making everything so simple and stressfree. The communication was point on from start to finish, updates kept coming and didn't have to chase up on anything!! Highly recommend!"

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Assistance to buy a car

The personnel whom l dealt with, Victor was very,professional, friendly, patient and went an extra mile to assist me to get the car that l like very much. I felt very comfortable to discuss matters, make choices and make a final decision. The purchase itself was made promptly and with careful guidance. Whenever l made a call the other personnel were also very professional, polite and very helpful.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Brocar finance are a class act

Brocar finance are a class act. Karel and the team were brilliant from start to finish. They not only arranged the finance, they also sourced the vehicle. and arranged collection. All in all, Brocar finance made what can be a stressful event, run very smoothly. I cannot recommend them highly enough. They will be my first call if I ever need to finance a vehicle in the future.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Am so pleased with the whole process…

Am so pleased with the whole process from the beginning to the end with Brocar Finance absolutely fantastic and brilliant. Jordan was so professional and patient with me during the whole process .He assisted me all the way through for me to get the car that I want without any problems. I can recommend Brocar finance to anyone looking for a great deal you’ll find very professional and helpful staff to help you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Jordan was so helpful

I was dealing with a gentleman called Jordan, he helped so much by sending me different car links to my phone, on the phone to me all the time to make sure I got what I was looking for, I would definitely go back to use brocar finance again.
Thank you Jordan for all your help

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Mondeo purchase with Victor

Victor @ Brocar was very good and patient, helping me find the car I needed, kept me informed throughout and the process was smooth. He is a credit to the company and would definitely recommend him personally if you need someone to help you with your next car… A++

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Aiden was excellent!

I was accepted by Brocar for finance for a car when I struggled elsewhere. Aiden was excellent helping to source specific vehicles for me and we finally found one after about 15 attempts. Couldn't fault his help or support and wouldn't have been able to get it sorted without him. Thank you.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Dream car in 72hrs from start to finish!

I recently purchased my Audi Q3 Sportback, and I honestly couldn’t be happier with the entire experience.

I can’t recommend Marcus and his team at BroCar Finance enough. They secured me my dream car in a matter of days, and the whole process was smooth, efficient, and completely stress-free.

Marcus was incredibly reassuring and put me at ease straight away. True to his word, everything moved quickly and simply no complications, no pressure, just excellent service.

What really stood out was how proactive and supportive the team were. They kept me updated regularly, so I never had to chase them for information. That level of communication made a huge difference and made the whole experience feel effortless.

In the end, I got my dream car, and I couldn’t be happier. It was quick, simple, not stressful at all just an amazing experience from start to finish.

31 March 2026
Unprompted review

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