The panels that arrived are currently looking excellent! Yet to weather them, but really happy with how they look and feel for the price I paid for them. They kindly changed the delivery date when I... See more
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Website is very easy. Prices are very good. Items were delivered quickly. Driver Mo was very friendly and helpful. A very good experience.

Reply from Britishhomesdirect
Had 5 acoustic panels delivered yesterday neatly packed colour Is outstanding goes really well in the room I wil be ordering again I did reorder 1 more as I was short I’m so happy with the customer service kept me up to date with my order no problems what so ever quick and fast delivery too. Great company 🙌👍 happy customer 😁

Reply from Britishhomesdirect
Fast delievry, friendly delievry driver. Highly recommend

Reply from Britishhomesdirect
Ordered a set of the teak style panels. Love the finish, exactly as I wanted.
Took a few days to deliver, but came exactly when they said they would and I was in no particular rush.
Would definitely recommend

Reply from Britishhomesdirect
We have used British homes before and were very happy with the quality of the panels so we used them again for our next project this time the they delivered the wrong panels but were very helpful in rectifying the mistake I would recommend them as they are good quality and very reasonably priced.

Reply from Britishhomesdirect
Great purchase price! And delivery in 7 days for large panels was great and worked for us!

Reply from Britishhomesdirect
Nice quality part with loss cost , good for home decor

Reply from Britishhomesdirect
Amazing panels ordered for my garden, cheaper than anywhere Ive seen! The quality is great too!
Delivery was swift!

Reply from Britishhomesdirect
Fantastic prompt delivery and were very flexible with timings and requirements. We were kept informed throughout. The panels were beautiful and just as pictured. Very high quality, unlike some seen in a local diy store which looked cheap and nasty and were double the price!

Reply from Britishhomesdirect
Purchased to add value pending sale of my home Unbelievable quality! B&Q charge £75 for the same panels!! Easy to cut, easy to install, will be purchasing again once I move in to my new home!

Reply from Britishhomesdirect
Just amazing and beautiful panels, was not expecting them looking this good, well chuffed and glad bought them from here

Reply from Britishhomesdirect
Brilliant product came today on time and looks great 👍

Reply from Britishhomesdirect
Overall good experience, tracking on the day is a bit vague, could be updated better however panels are great and we are very happy.

Reply from Britishhomesdirect
Brilliant quality product, quick delivery.i had message when it will be delivered, and on the day I was,able to track it and they also sent me a text message just before they arrived, that i am a next stop.will order again for other rooms

Reply from Britishhomesdirect

Reply from Britishhomesdirect

Reply from Britishhomesdirect
Great product (composite panels). Quick delivery. This would have been a 5* review, but some of the items were missing, HOWEVER, upon notification they instantly arranged for the missing pieces to be delivered. So they get 4*, good customer service and product.

Reply from Britishhomesdirect
Amazing service, very helpful staff and the panels are perfect. Thank you again will be returning

Reply from Britishhomesdirect
Great service and panels delivered quickly, amazing quality at the best price you will find!

Reply from Britishhomesdirect
Fabulous company to deal with but k just want to say the driver that delivered my order was a such a lover y gentleman helped me put in garage and open and lock garage very very nice man credit where credit is due and very polite wish all delivery drivers where like him 😊

Reply from Britishhomesdirect
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