BREEZEDOReviews 

222
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers had a great experience with this company. Many customers are very happy with the product quality, often noting that the collars effectively keep fleas and ticks at bay, providing a chemical-free alternative to other treatments. People appreciate the natural ingredients and the long-lasting effectiveness of the collars, with some observing immediate positive changes in their pets. The customer service is consistently praised for being extremely helpful, courteous, and responsive, with quick turnaround times for inquiries and issue resolution. However, some people were dissatisfied with the product's effectiveness, reporting that the collars did not work for their pets and, in some cases, led to increased scratching or skin irritation. A few other people also felt that tracking orders was difficult, and there were instances where customers did not receive their orders or received the wrong items, leading to frustration.

What people talk about most

Product

Customers had ambiguous experiences with product, with some reviewers praising the effectiveness of the... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction that the collars work well... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, frequently... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as responsive, very... See more

Response time

Reviewers consistently express satisfaction with the promptness of customer service responses. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good product... I've been using Breeźe collars since2022 and found them to be very effective...prompt delivery ... any problems sorted quickly... very nice people to de0al with kind regards S HOL... See more

Company replied

Rated 4 out of 5 stars

I got the collars last week. I put them on the cats. I didn't find the book as indicated. I let you know. The reason I didn't know what to look for. I am electrical challenged. I am please how the ani... See more

Rated 4 out of 5 stars

It was not clear which way the collar went on my cat. Thanks for a quick response. I do appreciate that. Regards, Gerrie

Company replied

Rated 4 out of 5 stars

They didn't work well on my 6 cats, but customer service was extremely helpful in getting my refund!

Company replied


Company details

Written by the company

The Breezeedoo Pet Collar combines comfort, durability, and style for your cats and dogs. Made from soft, high-quality materials, it offers an adjustable fit to accommodate various sizes. With a quick-release buckle for safety, this collar ensures your pets are safe and comfortable. Personalization options are available for added security, making it the perfect accessory for your furry friends.


Contact info

4.1

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(222)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had previously purchased 3 Breeze…

I had previously purchased 3 Breeze collars and been pleased. I reordered the same items, but received a completely different style collar that will not fasten. I ask for a replacement, but was told to donate these to a local shelter and purchase 3 more! This is NOT a quality company and their customer service is non-existent! I would give them 0 stars, if possible!!!

20 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Liz,

I'm truly sorry to hear about your experience with the Breeze collars and the frustration it has caused you. We understand how disappointing it can be to receive a product that doesn't meet your expectations, especially after having a positive experience previously.

Your satisfaction is our top priority, and we are committed to resolving this issue for you. Our customer support team will be reaching out to you shortly to offer a solution that works best for you.

Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

Yes, they really DO work!

We started using Breeze collars in March of this year. I read so many positive comments but was still concerned they wouldn't work on our two dogs. We were using an all-natural spray but wanted something we didn't have to spray on them. Now, six months later, I can tell you they work great!! We are so happy with the protection the Breeze collars provide our dogs. Thank you so much for creating this wonderful product!

13 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Margaret,

Thank you for sharing your experience with Breeze collars! It's wonderful to know that they worked so well for your dogs.

Your feedback means a lot to us, and we're delighted that our product has made such a positive difference for your pets. Thank you for trusting Breeze to keep your dogs safe and happy!

Warm regards,
Allan from Breeze

Rated 1 out of 5 stars

Still waiting for my order

Still waiting for my order. Website shows an order # and Tracking # for US Postal Service. When I enter Tracking number it states they (USPS) hasn’t received package as of yet. It’s been 6 days. Can’t get a response from them no phone # either.

8 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Elayne,

Thank you for reaching out, and I'm sorry to hear about the concerns with your order's tracking. I understand how frustrating it can be to wait without clear updates.

Typically, our deliveries are completed within 7 business days. Upon reviewing your case, I noticed that our team has been actively responding to your inquiries, but it's possible our messages may have landed in your spam or junk folders. If you haven't seen our replies, please take a moment to check those folders.

I'm happy to share that your package is now on its way and is scheduled for delivery today. You can track its journey using the details we've provided in the email.

Thank you for your patience and for choosing us. If you have any further questions, feel free to reach out to our Customer Support Team at support@breezeedoo.com so we can assist you further!

Best regards,
Allan from Breeze

Rated 1 out of 5 stars

New style doesn't clasp

After having great success with these flea collars, we ordered 10 more (we needed to replace one of the originals due to we accidentally grabbed our whippet mix by the flea collar to get her away from an ant pile and it broke). Unfortunately the design has changed and the new style doesn't stay on. I have already contacted Breezedo and their response made me feel as if I wasn't putting it on correctly. I even opened a new one and was extremely gentle trying to clasp it but the nub on the end is so flimsy it either folds over or if you are lucky enough to get it into the hole, it pops right out. The new design is not staying on and we are constantly having to hunt them down and put them back on. I don't mind spending the $$$ on something that works but it can't work if it doesn't stay on. I will be iniating a request for refund of the 7 unopened collars but am not hopeful due to some of the reviews I have come across about the difficulty of obtaining it.

8 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Mary,

I’m truly sorry to hear about the trouble you’ve had with the new version of our collars and how the previous response made you feel. That’s definitely not the experience we want for you.

Please know that we’re here to make things right. We’ve just sent you an email with a proposed resolution, and we’d love for you to reach out to us again so we can ensure this gets resolved to your satisfaction. Your trust means a lot to us, and we’re committed to turning this around for you.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

The collars work!!

The collars work!!! I have 2 dogs and 3 cats and they are inside/outside spoiled babies 😁 First order was spring and to my pleasant surprise my zoo is all flea and tick free! By this time every year I’m normally battling fleas but not this year 😎 I ordered again to catch the sale and be prepared . Thanks for a great product ❣️😎🙌

25 April 2024
Unprompted review
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Reply from BREEZEDO

Hi Belinda,

That’s fantastic to hear! I’m thrilled that the collars are working so well for your pets and keeping them flea and tick free. It sounds like you’ve found a great solution for your fur babies.

Thank you for sharing your positive experience! If you need any further assistance or have more questions, feel free to reach out.

Best regards,
Allan from Breeze

Rated 1 out of 5 stars

4 dogs and 3 are as active as bump on…

4 dogs and 3 are as active as bump on the log and all of the collars fell off and lost in the yard! This collar is a damn joke they won't stay on! Making the collar garbage!

Marvin Gage or maybe under Hazel Gage

Order #Breeze41588

7 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Marvin,

I’m really sorry to hear about the trouble you’ve had with the collars. It sounds frustrating to have them not stay on your active dogs. Your satisfaction is very important to us, and we want to make sure we address this issue properly.

Unfortunately, we were unable to locate your transaction using just your first name. To help resolve this, please reach out to our support team with your order details. We’ll do our best to find a solution for you.

Thank you for bringing this to our attention. We look forward to helping you get this sorted out.

Best regards,
Allan from Breeze

Rated 1 out of 5 stars

I bought 6 breeze flea n tick collars…

I bought 6 breeze flea n tick collars once i received these collars . I put them on my dogs only to find out that there new design clasp are worthless . The flaud clasp does not work as a clasp should . The clasp doesnt keep collars on my dogs because there clasp is flaud .

1 August 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello David,

I’m sorry to hear about the issues with the clasp on your Breeze flea and tick collars. We understand how important it is for the collar to stay securely on your dogs.

Unfortunately, we couldn't locate your transaction with just your first name. Please contact our support team at support@breezedo.com with your order number, and we’ll ensure your concern is addressed promptly. Your satisfaction is our priority.

For proper use, ensure the collar is snug but not too tight, and gently secure the clasp in place. If the problem persists, we can offer a replacement or process a return and refund based on your preference.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

Comfort All Year Round

Year-round, itch-free comfort for our pets. we can't be more thankful

16 July 2024
BREEZEDO logo

Reply from BREEZEDO

Hi Charles,

Thank you for the wonderful feedback! We're so glad to hear that the Breeze collars have provided comfort for your pets. Your satisfaction means a lot to us.

If you need any further assistance or have any questions, don't hesitate to reach out. We’re here to help!

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

Integrity & Customer Service

It is truly refreshing to engage with a company that values integrity and customer service!
I ordered a collar for my 7.5 year old cat after previously using drops. Although I had to remove it after a couple of weeks due to an allergy I feel like this would have been a great choice overall!
The collar smells nice & he didn't object to wearing it at all!

9 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Debra,

Thank you for your kind words! We're glad to hear that the collar was a good fit for your cat and that he adjusted well to wearing it. We’re sorry to hear about the allergy and appreciate you sharing your experience.

If you need any further assistance or have any more questions, feel free to reach out. Your satisfaction is important to us!

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

within 24 hours the fleas were falling off the dogs

Never been a fan of flea collars because of the horror stories I hear about them. A friend had one on her dog and we decided to give it a try because nothing else has worked that we have tried. Within 24 hours the fleas were falling off the dogs. While it is pricey, it's definitely worth the price because it works and has had no harsh effects on the dogs for the few months they have had it on

29 July 2024
BREEZEDO logo

Reply from BREEZEDO

Hi Sam,

Thank you for sharing your experience! We’re thrilled to hear that our collar made a difference for your dogs and that you’ve seen such positive results. It’s great to know that it worked well for you despite your initial reservations.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

I am amazed how flea-less my two dogs…

I am amazed how flea-less my two dogs have been while using your collars! I have told all my friends about your collar. This morning I saw ONE FLEA on only ONE of my dogs. Last year, without your collar it was a real challenge as there were multiple fleas on both my pups even after bathing and spraying other natural products. I was very hesitant to buy this. Last year I invested in a natural device which was supposed to emit a specific non-audible wavelength to deter fleas and ticks. It did absolutely nothing to protect my dogs. I really wanted something natural but had been utterly disappointed with every product that I tried. So I was doubtful that your claim could be true. Your collar has no scent that I could determine. So, again, I was super skeptical. We travel a lot with our dogs. With your collar on they have remained flea and tick free whether we have been in the mountains or camping at the beach. My two dogs have worn the collar since May. I take it off for bathing. I am a true believer now! It really works! Thank you, Barbara

31 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Barbara,

Thank you so much for your wonderful feedback, Barbara!

We’re thrilled to hear that our collar has made such a positive difference for your dogs. Your experience with other products and the skepticism you had makes your satisfaction even more meaningful to us.

We appreciate you spreading the word to your friends and are grateful for your trust in our product. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

FINALLY, I have flea free dogs

I just purchased the awesome collars for my 2 dogs that you sell and I am very grateful for them! After using the horrible chemicals to combat fleas for many years there is finally a safe and natural alternative. I no longer worry about the deadly toxic side effects and actually ineffective flea prevention of those awful spot on treatments. Breeze collars are not only TOTALLY SAFE, as they employ only natural, safe herbal ingredients but Breeze collars are WAY more effective at keeping the awful bugs off my fur babies. Breeze collars are also cheaper because one collar lasts way longer than any other method I have used. My dogs are very allergic to flea bites. Using the other methods the fleas would still bite and my babies would ALWAYS be chewing and scratching at those bites. With Breeze they NEVER itch, scratch or chew because the fleas don't even get the chance to bite! I highly recommend them for all of your fur babies, cats and dogs.

28 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Wilson,

Thank you for your wonderful feedback! We're delighted that our Breeze collars have provided a safe and effective solution for your dogs, keeping them flea-free and comfortable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

So this is a strange review

So this is a strange review. I have not yet received my product. My review is for the customer service. I was considering purchasing collars for my cats. I was offered a 50% discount but as I worked thru the purchase my total was not reduced. I left the website. Breeze sent an email about my cart not being finished up and I responded letting them know about the lack of a 50% discount. They stayed in contact with me and eventually fixed the problem and reduced my total by 50%. I hope the product is as helpful as their customer service...I will be back to let you know.

26 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Lynette,

Thank you for your feedback and patience while we addressed the issue with the discount. We're delighted to hear that our customer service met your expectations and was able to resolve the problem efficiently. We strive to provide the best service and support to all our customers.

We hope you find our product as helpful as our service has been. Please feel free to reach out if you have any further questions or need assistance once you receive your collars. We're looking forward to hearing about your experience with the product.

Warm regards,
Allan from Breeze

Rated 5 out of 5 stars

First

First, it took three days to get my cat used to a collar (Ms. Cat thinks she's a rebel). I would put it closer to her, sprayed pheromones around it and finally just put it on her. She pawed at it, which I expected. She did adjust to it.

Second. I clean surfaces and wash towels each day. She lays on these. The eggs actually come off. Each day is less and less.

Third. Within a day, I could tell a difference in her personality. She was starting to go back to her personality, which is usually sweet. She is sleeping better.

Wish I would have found you sooner. Thank you.

18 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Jennifer,

Thank you for sharing your experience! We’re glad to hear that Ms. Cat has adjusted well to the collar and that you’re already seeing positive changes in her behavior and comfort. It’s great that the collar is making a difference and that you’re noticing a reduction in flea eggs on the surfaces she frequents.

We’re happy that our product is helping. If you have any more questions or need further assistance, feel free to reach out to us. Thank you for choosing Breeze!

Warm regards,
Allan from Breeze

Rated 4 out of 5 stars

These collars don’t work

The company did give me a partial refund which is why I’m writing another review. I appreciate it and I’m sorry this product didn’t work for my dogs.

These collars don’t work! My dogs were infested with fleas while wearing the collars. I felt good buying these because they were supposed to be made without harmful chemicals. I contacted support at Breezedo way before 30 days to get a refund. I sent request after request only to get a reply after a couple of months stating they have a 30 day refund policy. I never received one response from them before that. They’ve refused to issue me a refund so I’m going to dispute it with my bank. Don’t buy the collars they don't work and the customer service after they get your money is even more useless. My name is Kolleen Wallace and I’m a very unsatisfied customer of yours that I’m sure you’re fully aware of. I want a refund I filled out 3 customer contact forms on your website before the 30day policy was up, so you all were notified that these collars are junk and I want a refund. Unfortunately I don’t get a copy of my submission.

25 April 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Kolleen,

We’re truly sorry to hear about your experience. We understand how frustrating it must be to deal with a flea infestation despite using our collars, especially when you were hoping for a safer alternative. Customer satisfaction is our top priority, and we deeply regret that we fell short in your case.

Unfortunately, we are unable to locate a transaction with just your first name. Please reach out to our support team with your order number and mention this message. We will do our best to find a fair resolution for you. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.

Sincerely,
Allan from Breeze

Rated 3 out of 5 stars

This product works well, but it broke and won't stay on my little dog.

I need somebody to contact me because my dog has only been wearing the flea collar since April (this is near the end of July) and it broke. I would like a replacement for free please. It is supposed to last 8 months and I have only gotten use of it for 3.

21 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Leigh,

Sorry to hear about the issue with your collar and thank you for reaching out. We couldn’t find a transaction from April under your name, but we’re here to help! Please email us at support@breezedo.com with your order number or any additional details so we can assist you more effectively. We’re committed to resolving this for you and ensuring you’re satisfied with our product. Thank you for your patience!

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

No more fleas, no more constant scratching, rashes or hair loss from this collar

Our little pug was plagued with fleas most of the year. The only thing that seemed to work were the injections from the veterinarian that were supposed to last for 3 months. Unfortunately the shots would wear off after a month & half which left us trying to supplement with flea baths, collars, & stinky sprays in the interim, but they never worked & we just didn't feel comfortable exposing our pug to all those chemicals. We tried many natural remedies as well, but Puggles couldn't seem to stop scratching. In some extreme cases, our pug developed rashes & hair loss with scabbing & sores. It was heartbreaking. Then we saw an ad on FB with people describing the same issues & conditions that our poor pug had been through with other flea meds & how with Breeze dog collars, the fleas & itching all went away with NO SIDE-AFFECTS. So, being skeptical, I must have gone to their website & saved it to my shopping cart about 10-12 times before actually ordering the Breeze flea collar. I summoned up the courage after a few weeks & ordered the collar & am I ever glad that I did!!! Within less than a day of putting the collar on, we noticed a change for the better. Our pug stopped scratching & eventually the rashes from the other products even cleared up & his hair grew back ...& the collar protected him for 4 months! We will never use anything else on our pug. Thank you Breeze for such a great product!

2 February 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Annie,

Thank you for sharing your story about your pug and Breeze flea collars! It's heartwarming to hear how our product has made such a positive difference for your furry friend. We're glad the collar provided relief and helped clear up the rashes, allowing your pug's hair to grow back. Your experience highlights the importance of finding effective and safe solutions for our pets. If you need any further assistance or have questions, please don't hesitate to reach out. Thank you for choosing Breeze!

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

I have ordered your products previously…

I have ordered your products previously and been very pleased. I have recommended Breeze to quite a number of people. It's safe, reliable and a great company to deal with.

22 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Sheelagh,

Thank you for your continued support and for recommending Breeze to others! We're delighted to hear that you've been pleased with our products and find them safe and reliable. If you ever need assistance or have any questions, please feel free to reach out.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

To be honest

To be honest, I was shocked at how effective this collar was! Originally, I had tried Soresto but it was so expensive and full of chemicals. The Breeze collar is all natural (I believe) and so good at ridding Brutus of fleas and ticks. In Florida, we have a serious flea problem so it was imperative to find a product that worked and didn't upset the dog. And, with Breeze, I found it!!!

16 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hello Roger,

Thank you for your wonderful feedback on the Breeze collar! We're delighted to hear how effective it has been for Brutus, especially given the challenging flea conditions in Florida. It's great to know that our natural solution has provided the relief you were looking for without causing any distress to your dog. Your satisfaction is our priority, and we're thrilled that Breeze has made such a positive impact.

Best regards,
Allan from Breeze

Rated 5 out of 5 stars

Unreal

I had to try something my cat was losing all his hair from inching and scratching. the first time i noticed was about 3 hours later he wasnt scratching no more. i said wow and he started growing his hair back in about 2 weeks time and still scratch free.Thank you, thank you thank you.

11 July 2024
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Ron,

It's wonderful to hear about the positive changes in your cat's health! If you have any more insights or updates to share about how the product continues to benefit your cat, we'd love to hear more. Feel free to reach out if you have any questions or need further assistance.

Best regards,
Allan from Breeze

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