BREEZEDOReviews 

222
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers had a great experience with this company. Many customers are very happy with the product quality, often noting that the collars effectively keep fleas and ticks at bay, providing a chemical-free alternative to other treatments. People appreciate the natural ingredients and the long-lasting effectiveness of the collars, with some observing immediate positive changes in their pets. The customer service is consistently praised for being extremely helpful, courteous, and responsive, with quick turnaround times for inquiries and issue resolution. However, some people were dissatisfied with the product's effectiveness, reporting that the collars did not work for their pets and, in some cases, led to increased scratching or skin irritation. A few other people also felt that tracking orders was difficult, and there were instances where customers did not receive their orders or received the wrong items, leading to frustration.

What people talk about most

Product

Customers had ambiguous experiences with product, with some reviewers praising the effectiveness of the... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction that the collars work well... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, frequently... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as responsive, very... See more

Response time

Reviewers consistently express satisfaction with the promptness of customer service responses. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good product... I've been using Breeźe collars since2022 and found them to be very effective...prompt delivery ... any problems sorted quickly... very nice people to de0al with kind regards S HOL... See more

Company replied

Rated 4 out of 5 stars

I got the collars last week. I put them on the cats. I didn't find the book as indicated. I let you know. The reason I didn't know what to look for. I am electrical challenged. I am please how the ani... See more

Rated 4 out of 5 stars

It was not clear which way the collar went on my cat. Thanks for a quick response. I do appreciate that. Regards, Gerrie

Company replied

Rated 4 out of 5 stars

They didn't work well on my 6 cats, but customer service was extremely helpful in getting my refund!

Company replied


Company details

Written by the company

The Breezeedoo Pet Collar combines comfort, durability, and style for your cats and dogs. Made from soft, high-quality materials, it offers an adjustable fit to accommodate various sizes. With a quick-release buckle for safety, this collar ensures your pets are safe and comfortable. Personalization options are available for added security, making it the perfect accessory for your furry friends.


Contact info

4.1

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(222)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent charges

I was looking at the flea collars that advertised however never once ordered it and all the sudden there was a charge on my card. I caught it in time and reported it as fraudulent. I'm writing a review

30 April 2026
Unprompted review
Rated 2 out of 5 stars

Breeze flea collar for cats. Ibought 4 last year with the…

I bought 4 last year with the instructions saying it was good as long as pkg wasn't open until use. 2 worked. This spring I opened other 2. Cats have them on since April. They are useless. One is scratching and biting like crazy. Going back to monthly topical which I know works. Website doesn't even work anymore for me to ask questions!

25 April 2026
Unprompted review
Rated 2 out of 5 stars

FLEAS ON TOBY

Sent you a message 4 days ago but have had no reply. Would like to hear your response as to why the last 3 collars did not work for my cat.. All previous collars worked great on him, but these last 3 just did not do the same. Would appreciate refund or replacement please.

31 August 2025
Unprompted review
Rated 3 out of 5 stars

Didn't work on my 3 kitties, was hopeful

I was hopeful the product would work on my 3 indoor 😸 kitties. Unfortunately after 30 days there was only more fleas and scratching, even though they smelled great, but my babies were miserable. It’s like there was just the citronella smell no product to interrupt the flea cycle as they stated it would. I was offered a 60% refund which I chose as it would have cost me close to $18 to package and return non-working collars and after everything I just didn't want to do that. Customer service was rrsponsive

15 January 2026
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you for sharing your experience and feedback. We’re truly sorry to hear that the collars didn’t have the effect you were hoping for on your kitties—we understand how frustrating that must have been.

We’re glad that our customer service team was able to assist promptly and offer a resolution, and we appreciate your patience throughout the process. Your feedback about the product’s performance is important to us, and we’ll continue working to improve solutions for all our furry friends.

Rated 1 out of 5 stars

Keep your expectations very LOW

If you order these collars keep your expectations very very low. I received three in the old style which makes me think I got their old stock. They insisted I didn’t however my collars do not resemble the ones in the ad. They’re a dismal failure. I was conned by the great reviews (obviously bots or paid) and my cats paid that price.

I approached customer service asking was I supposed to activate these collars in some way, warm water, microwave? I received a cut and paste response for a dog. I don’t have a dog. Extremely disappointed in myself for being so conned. They prey on people who are desperate to help their animals. Caveat Emptor.

And yes I’ve vacuumed to within an inch of my life and wash sheets in hot water every single day. I’ve sprayed. These fleas cling to the cats and the worst bites are under the collar and behind the ears, tail and rump.

If you read this and still decide to buy you’ll soon be writing a review like mine.

Update: I didn’t bother to get hold of Breezedo customer service. There’s zero point. The product is a dismal failure. I discovered diatomaceous earth powder and within four hours cats stopped scratching and excessive grooming stopped. It’s a process but a week along the improvement is incredible. Ditch the Breezedo collars like I did. Complete scam.

7 November 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Jacqueline! We’re very sorry to hear about your experience and the frustration this has caused for both you and your cats. Your feedback is important, and we want to ensure every customer feels supported.

We apologize if the initial response you received wasn’t tailored to your situation — our goal is always to provide clear guidance for the correct pet type. We’d like to make this right and better understand what happened with your order. Please reach out to us directly at support@getbreeze.com
so we can review your case and offer a resolution.

Thank you for taking the time to share your experience — it helps us improve both our product guidance and customer service.

Rated 5 out of 5 stars

Quick response

Haven't used product yet, just opened it and was confused about application. I appreciate that I got a response that resolved the problem very fast---within an hour or two.

29 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you for your review! We’re happy to hear our team could resolve your question quickly and get you started with your product. Your feedback means a lot, and we’re always here to help if you have any other questions.

Rated 4 out of 5 stars

Breeze didn't work for my cat but

Breeze didn't work for my cat but, Customer service took care of my situation and offered a partial refund. I truly appreciate what they did because others just don't give a refund. Thanks so much @

5 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you for sharing your experience! We’re glad our team could assist and provide a solution that worked for you. Your kind words mean a lot — we always strive to support our customers, even when a product isn’t the perfect fit.

We truly appreciate your feedback and hope to continue providing helpful solutions in the future!

Rated 5 out of 5 stars

Breeze flea collars

These collars are a game changer . My dog had a twitchy episode using chemical drops . Never seen a flea or tick with these collars and cheaper as they last 8 mths . They work . Prompt delivery and good communication from the company throughout

5 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for sharing your experience!

We’re thrilled to hear that the Breeze collars have made such a positive difference for your dog — especially after your previous experience with chemical drops. It’s great to know they’ve kept fleas and ticks away, last for 8 months, and offer good value.

We also appreciate your kind words about our delivery and communication — providing prompt support is always a priority for us. Thank you for trusting Breeze to keep your pup safe and comfortable!

Rated 5 out of 5 stars

Great products for my Husky and cat…

Great products for my Husky and cat combined with excellent service, you can’t go wrong.

Jack, Indiana

4 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for your kind words!

We’re thrilled to hear that both your Husky and cat are benefiting from our products, and that our service met your expectations. Your support and trust mean a lot to us!

Rated 5 out of 5 stars

A brilliant collar!

My 12 yr old cat has long hair which traps fleas, causing her to constantly scratch, except with this brilliant collar! ❤️❤️

1 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for sharing!

We’re thrilled to hear that the Breezedo collar is helping your 12-year-old long-haired cat stay flea-free and comfortable. Knowing she’s finally able to enjoy relief from scratching means the world to us!

Rated 5 out of 5 stars

I have used BREEZE for almost 2 years…

I have used BREEZE for almost 2 years on all three of my fur babies! It has worked wonderfully....no fleas, ticks, etc! I love ❤️ using natural products not toxic chemicals! In addition to all the money we saved! I just ordered more! Thank you for making your products!

1 December 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

ChatGPT said:

Thank you so much for sharing your experience! 💙🐾

We’re thrilled to hear that Breeze has kept all three of your fur babies free from fleas and ticks for almost two years. Using natural, non-toxic products while saving money is exactly what we hope to provide.

Thank you for your continued trust and for ordering more — your support truly means the world to us!

Rated 4 out of 5 stars

They didn't work well on my 6 cats

They didn't work well on my 6 cats, but customer service was extremely helpful in getting my refund!

19 November 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for sharing your experience! 💛
We’re sorry to hear that it didn’t work as expected for your cats, but we’re really glad our customer support team was able to assist you quickly and make the refund process smooth. If you ever have questions or need help in the future, we’re always here for you!

Rated 5 out of 5 stars

I first bought this for a dog I…

I first bought this for a dog I previously had. She had a bad reaction to the seresto flea collar so I was on Facebook and this came up on my news feed. I figured it was worth a shot so i took a chance and my dog skin cleared up and was normal again. Now I have a yorkie and going to put her on it now that she is almost a year old cause to keep going to the vet every month is not convenient for me.

14 August 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for sharing your experience with us! We’re truly glad to hear that our product helped your previous dog’s skin recover after that reaction — stories like yours mean a lot to us. 💛

It’s wonderful that you’re planning to start your Yorkie on it as well. Many pet parents use it proactively for ongoing support, and we’re here if you have any questions as you get her started.

If you ever need guidance or have concerns along the way, please don’t hesitate to reach out. We’re always happy to help!

Rated 5 out of 5 stars

Even though I ended up receiving a…

Even though I ended up receiving a partial refund because I contacted customer service about an issue , I gotta say that their customer service is great, prompt responses, polite, throughout.

10 November 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Thank you so much for sharing your experience! We’re glad to hear that our customer service team was able to assist you promptly and politely, even though the situation required a partial refund. Your understanding means a lot to us.

We’re always here to support you and make sure you’re taken care of every step of the way. If you ever need anything else, please don’t hesitate to reach out.

Rated 5 out of 5 stars

First of all

First of all, I'm not paid by this company to write a review! I'm really happy with the product I ordered and today I placed another order! This company offers the best customer service and to me it means the world! I'm giving them 5 stars because they respond to me immediately! Thank you BREEZE

2 November 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Ellen,

Thank you so much for this wonderful review! We truly appreciate you taking the time to share your experience — and it means even more knowing it comes straight from the heart.

We’re thrilled to hear that you’re happy with your order and that you placed another one. Providing fast, reliable, and caring customer service is something we take great pride in, so your kind words really mean the world to our team.

Thank you again for the 5 stars and for being such an amazing customer. If you ever need anything at all, we’re always here to help!

Rated 5 out of 5 stars

I made a mistake on my order and…

I made a mistake on my order and emailed customer services. I received a response from Joanne almost immediately. The matter was resolved the same day.

This company provides me the option to NOT use insecticides to treat my Dog for fleas and ticks.  I will be a customer of theirs for a very long time. The exemplary customer service is always a plus.

31 October 2025
Unprompted review
BREEZEDO logo

Reply from BREEZEDO

Hi Terry,

Thank you so much for your kind words! We're truly happy to hear that Joanne was able to assist you right away and get everything resolved the same day — we always aim to make things smooth and stress-free for our customers.

It means a lot to know that our products give you a safe, non-insecticide option for protecting your dog. Your trust and loyalty are incredibly appreciated, and we’re grateful to be part of your pet’s care routine.

If you ever need anything, whether it’s help with an order or questions about our products, we’re always here for you.

Rated 4 out of 5 stars

flea collars

I got the collars last week. I put them on the cats. I didn't find the book as indicated. I let you know. The reason I didn't know what to look for. I am electrical challenged. I am please how the animals have calmed down.

13 October 2025
Unprompted review

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