On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
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See what reviewers are saying
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Polite, helpful and placed exactly as requested
Ordering was very easy, guy was very polite and helpful. 3 x bulk bags placed exactly where I had asked
11 March 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a polite and helpful service from start finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Afternoon Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Vinnie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved excellent service and great communication with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered Marshalls paving slabs from…
Ordered Marshalls paving slabs from this company at the same price as Marshalls direct,exact same product but with free delivery,slabs arrived within 3 days on a pallet which was pump trucked into my garage for security,amazing service at an unbeatable price,recommend to all
12 March 2024
Reply from Bradfords - Yeovil BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Not the best this time !!
Although we always have 5 star service from Bradfords, this time we were disappointed with the delivery.
Bradfords always ring and arrange a date for delivery to suit.
They rang us this time and we arranged the day.
Imagine our shock when we went outside the day before our expected delivery date, only to find the order had been delivered and left in the mud, not even a knock to tell us it was there!
Not great service this time Bradfords…
3 March 2024
Reply from Bradfords - Yeovil BBS
Good Morning Gill
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor delivery service on this occasion.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Absolute and utter disaster
Absolute and utter disaster. Delivery driver very rude and just "dumped" damaged delivery on my doorstep and expected me to sign for it. Not a chance.
I could hardly understand what he was saying because his english was so bad.
He "tried" to say that the broken item and the three parts that had come off the delivery "didn't matter". I would have accepted it but no way was I going to sign for it. So he took it away.
Item was 2 days later than advertised and now 3 days after the failed delivery I'm still waiting for a delivery date.
Unless something happens soon, and properly, I shall be cancelling the order and going elsewhere.
7 March 2024
Reply from Bradfords - Yeovil BBS
Good Morning Nicky
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I can see that my colleague has been looking into this with our supplier and will be in contact shortly with an update,
If we can be of further help in the meantime please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Delerie
Thank you for your feedback
I am happy to see that you have had a positive experience with us,
We hope to see you again soon.
Kind Regards,
Katie
V easy and v helpful staff.
1 March 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Thomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a easy and helpful service with your order at our Yeovil Branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service great driver thanks
20 February 2024
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a great delivery service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with you order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind regards
Kati
A great change.
A great change to go to builders merchant and get such a helpful and informative service. The staff in all areas of both the yard and the shop area were very helpful. Definitely a good experience.
3 February 2024
Reply from Bradfords - Yeovil BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Easy to order
Easy to order, delivered on time free of charge by a polite and friendly person
2 February 2024
Reply from Bradfords - Yeovil BBS
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service - but not the best price.
Excellent service - but disappointed I wasn't offered a discount on some large heavy STS fire proof boards that I loaded onto my trailer and collected myself - thus saving on the cost of carriage and transportation for an eligible free delivery by Bradford's to a location address where you lorries would have had difficult access.
2 February 2024
Reply from Bradfords - Yeovil BBS
Hi Mr Sketchley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us despite not receiving the desired discount.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Morning Mr Cook
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the service provided from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Mr Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good service an friendly helpful staff
28 January 2024
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great all round service
24 January 2024
Reply from Bradfords - Yeovil BBS
Hi Los
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great people and decking.
Great people, really helpful in my DIY project. Fed up with the constant email asking how my experience was though. I've made several purchases as the project went on so now seem to get three emails a day. Would have been 5* if it wasnt for the constant 'youve got stuff in your basket' and 'rate your experience'.
8 January 2024
Reply from Bradfords - Yeovil BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We apologise for all of the emails that have been sent to your regarding your orders and asking to review the service. I will feed this back to the web team to look into.
Kind Regards,
Sam
Fast delivery.
I placed 2 separate orders online on Saturday and Sunday but they delivered them both on the Tuesday morning which was good. I received a phone call on the Monday morning to verify both orders and to check when I required delivery. I like the fact there's no delivery charge for small orders and I didn't have to bulk buy anything. The delivery was carried out quickly and respectfully and all the items were good quality.I will definitely use Bradford's again for building materials i require.
6 January 2024
Reply from Bradfords - Yeovil BBS
Good Morning Sharon
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from start to finish with your order,
Thank you for your recommendation and feedback this has been passed onto all involved with your order
We look forward to seeing you again soon
Kind Regards,
Katie
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