Bradfords - Yeovil BBS Reviews 

325
TrustScore 4.5 out of 5

4.6

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB


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See what reviewers are saying

Rated 4 out of 5 stars

On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more

Company replied

Rated 5 out of 5 stars

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more

Company replied

Rated 5 out of 5 stars

I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more

Company replied


Company details

  1. Construction Company
  2. Bricklayer
  3. Carpenter
  4. Insulation Contractor
  5. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom

  • 01935 423311

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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4-star
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2-star
1-star

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This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(325)

794 reviews in the last 12 months

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Rated 4 out of 5 stars

On delivery some items were not…

On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in the afternoon.

23 August 2026
Rated 4 out of 5 stars

Easy to order and efficient service.

Easy to order and efficient service.

13 August 2026
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Derek

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Rated 5 out of 5 stars

Great product and fast and free delivery

Great product and fast and free delivery

23 June 2026
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Mr King,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Sam M

Rated 5 out of 5 stars

Efficient and reasonably priced

Efficient and reasonably priced. No waiting around when it came to collection.

16 June 2026
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Rory,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Sam M

Rated 5 out of 5 stars

Good quality timber and delivery

Good quality timber and delivery

15 June 2026
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Reply from Bradfords - Yeovil BBS

Hi Chris,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Sam M

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ordered a shed on Monday afternoon and was delivered on Wednesday morning. Exceptional service and during the enquiry stage the sales team were extremely helpful and called me back to let me know if it was in stock.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good. Good communication, prompt delivery

28 March 2026
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Reply from Bradfords - Yeovil BBS

Hi Steve

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Just good communication and hence excellent service

Your communication on me ordering on line

25 February 2026
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Reply from Bradfords - Yeovil BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Potentially prevented some serious injury

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and gave me the number to call Velux on. I made the call and sure enough Velux confirmed that the unit and 4 others in the house needed to be replaced as they could spontaneously smash.

Bradfords cancelled and refunded my order without hesitation.

In my opinion, they could have just taken my money and I'd have been none the wiser. Instead, I've now been able to eliminate the possibility of someone or something getting seriously hurt by an exploding glazed unit.

Can't say thanks loudly enough to Bradfords for their dilligence and efficiency

2 January 2026
Unprompted review
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Reply from Bradfords - Yeovil BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us! Always happy to help in anyway we can.

We hope to see you again soon.

Kind Regards,
Sam

Rated 3 out of 5 stars

Didn't have the total stock i needed…

Didn't have the total stock i needed for the job. Only two packs instead of three, believe order was from sub contractor

1 December 2025
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Reply from Bradfords - Yeovil BBS

Good Morning Steven,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

Rated 1 out of 5 stars

Rudest driver

I recently had a delivery from Bradfords and unfortunately the experience was very disappointing. The driver was extremely rude and dismissive – he didn’t listen to what I was saying, even after I repeated myself twice. He came across as uninterested and unprofessional, and didn’t even acknowledge me when leaving, no goodbye or anything.

The only positive part of the delivery was the apprentice who was with him – he was polite, helpful, and actually took the time to listen. It’s a real shame the main driver let the whole experience down so badly.

26 September 2025
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Reply from Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the conduct of the driver carrying out your delivery.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Rated 5 out of 5 stars

Competitive prices on bulk gravel

Competitive prices on bulk gravel. Timely delivery. Delightful delivery driver.

1 September 2025
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Reply from Bradfords - Yeovil BBS

Hi Nigel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at…

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information at her fingertips, she couldn’t have been more helpful, it was an absolute relief and delighted to talk to her. I would have absolutely no hesitation in contacting Mel if I ever needed a new kitchen or parts.

13 August 2025
Unprompted review
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Joyce

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

excellent

Good service and a good price for the paint

31 July 2025
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Reply from Bradfords - Yeovil BBS

Hi Simon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

I was looked after well

I was looked after well, even if it was a smallish project.

29 July 2025
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Good Morning Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with the Yeovil Branch,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Came on time,

Came on time,
Put garden materials in front garden as requested.
Polite friendly service

28 April 2025
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Jennifer

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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