On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
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See what reviewers are saying
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Ordered online items ready for…
Ordered online items ready for collection when I arrived staff very helpful
3 August 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
Thank you for feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful staff with a cheerful disposition
I first visited the store where a very helpful chap walked over to the decking planks with me and compared my sample to find the best match. Nothing was too much trouble despite the blazing heat, and no doubt spending his life walking around the yard finding bits and bobs!! I then placed the order online having confirmed with my partner it was what we needed. Also added a dump bag of gravel to top up the drive as the price was competitive. Smooth process all the way through. The driver was equally as helpful and got the goods dropped as near as he could to where we needed it.
1 August 2024
Reply from Bradfords - Yeovil BBS
Hi Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First order. Won’t be the last.
Good quality hardwood ply. Free local delivery. Good price/quality.
22 July 2024
Reply from Bradfords - Yeovil BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
System lost my order so I rung local…
System lost my order so I rung local branch and they brought it out same day
31 July 2024
Reply from Bradfords - Yeovil BBS
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Easy process
Easy order, good communication regarding delivery, Very helpful delivery driver.
A couple of the decking boards were pretty cracked and not in great condition.
All else was good.
30 July 2024
Reply from Bradfords - Yeovil BBS
Hi Lucy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Order process was simple
Order process was simple. Received a phone call to agree delivery date. Text messages received on the day to monitor progres
22 July 2024
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards
Sam
Great choice of products
Great choice of products, keenly priced and delivered at a time that suited me.
13 July 2024
Reply from Bradfords - Yeovil BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great company to use
Easy to order, prompt to deliver, great customer service, friendly staff.
16 July 2024
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Christina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Just great value and great service
Just great value and great service. Delivered on time
27 June 2024
Reply from Bradfords - Yeovil BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you have had a easy and great experience with us,
We hope to see you again soon.
Kind Regards,
Katie
Good communication and driver was very…
Good communication and driver was very helpful and obliging.
24 June 2024
Reply from Bradfords - Yeovil BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
Excellent service, placed order on line , phone call confirming day of delivery, text on day of delivery to confirm time , driver delivered to where I asked even though I was at work *****
29 June 2024
Reply from Bradfords - Yeovil BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback regarding the delivery service received with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good service and price very good…
Very good service and price very good would recommend
27 June 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a good service from start to finish with your order,
Thank you for your recommendation this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Amazing customer service
Amazing customer service. I ordered the wrong size timber online and called my local Bradfords to change the order which they did. Unfortunately they still delivered the original size but one quick call to a friendly and helpful person and the next day it was changed. The customer service I got meant I did not mind the error.
29 May 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Sam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved amazing customer service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
Thank you for your recommendation,
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Hi Jackie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Cam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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