All very efficient…I had accidentally ordered the incorrect items but the driver took them away and returned the next day with correct items. Great service, no hassle. Thank you.
Company replied
Location
Switch locationCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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See what reviewers are saying
As always staff are polite and helpful and this is also true of the staff worki g in the yard who are always polite/ helpful.its the main reason that i travel to Bradford even though i can mayby purch... See more
Company replied
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... See more
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, United Kingdom
- 01225 712020
4.5
Excellent
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Great service & great prices!!
Great service and very competitive pricing. Delivery was prompt (earlier than expected) and the driver was superb! Will be using again for future work / projects.
25 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased your service levels were to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Simple to order delivery quick and…
Simple to order delivery quick and friendly helpful delivery driver. Competitive prices. Called me to let me know when delivery would be and let’s you know about an hour before delivery is due! Will definitely use again. Thanks.
25 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kerry,
Thank you for taking the time to leave us a review.
I am glad all of our communications were good and that your driver was helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Trowbridge BBS
Hi Sophie
Thank you for taking the time to leave us a review.
I am pleased to hear our driver represented the company well,
We hope to see you again soon.
Kind Regards,
Joe.
The right materials, on time
The materials were exactly what I needed and arrived in time, delivered by a cheerful and helpful driver
6 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Jeremy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always good to hear our drivers are out there providing good service and are happy to do so.
We hope to see you again soon.
Kind Regards,
Sam
Was easy to order and pay on line
Was easy to order and pay on line. They rang two days after as it was the weekend. To confirm my order. They kept me up to date as to when it would arrive. I received a text in the morning to say it would be with me by 8- 11. 7.45 it arrived. So very happy as my project is now finished. I can sit back and enjoy. 🙂
14 July 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience placing your order online with us and are happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good overall experience so far!
Easy to order, prompt call from local branch for delivery date to suit us, not yet delivered so can't comment but so far a very good experience.
12 July 2023
Reply from Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the branch is on the case with quick communication.
Kind Regards,
Sam
Good price and product
Very pleased with my purchase good quality great price and good customer services will defo use again
9 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Kenneth,
I am pleased to see that you have had a positive experience with us! So glad to see we ticked all the boxes.
We hope to see you again soon.
Kind Regards,
Sam
Great product and price
Great product and price, easy checkout and delivered promptly and safely.
8 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Sue,
Thank you for taking the time to leave us a review.
We are glad everything went well from start to finish,
We hope to see you again soon.
Kind Regards,
Joe.
Great prices and quick turn around for…
Great prices and quick turn around for delivery of sleepers.local depo were great with passing info onto driver.
Amazing will use again.
1 July 2023
Reply from Bradfords - Trowbridge BBS
Good Morning Mr Ball
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon,
Kind Regards,
Katie
Basically the procedure was hassle free
Basically the procedure was hassle free from the moment I ordered. The driver did a fantastic job getting down the narrow lane to our cottage and then placed the concrete blocks in the most convenient place for us to be able to get our cars into the drive.
3 July 2023
Reply from Bradfords - Trowbridge BBS
Hi Mrs Rosie,
Thank you for taking the time to leave us a review.
I am so pleased everything went well on your order,
We hope to see you again soon.
Kind Regards,
Joe.
Great to deal with
The website was very easy to use and find what I wanted. The communication from the company was excellent and delivery was completed as required.
23 June 2023
Reply from Bradfords - Trowbridge BBS
Hi Matt,
Thank you for taking the time to leave us a review.
I am glad your local branch kept you up to date the the progress of your order,
We hope to see you again soon.
Kind Regards,
Joe.
Good and fast service
Good and fast service, my only grip is that they should inform the customer when they are going to deliver. Preferably not an hour before.
11 June 2023
Reply from Bradfords - Trowbridge BBS
Hi Shaun
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for the feedback regarding delivery communication. I will be sure to pass this on.
Kind Regards,
Sam
Ordering was hassle free free
Ordering was hassle free free, only let down was delivery was two days late.
14 June 2023
Reply from Bradfords - Trowbridge BBS
Hi Tony
I am pleased to see that you have had a positive experience with us despite the late delivery.
We hope to see you again soon.
Kind Regards,
Sam
Very efficient service
Very quick service, good communication and my delivery instructions were followed exactly. And the best price!
19 June 2023
Reply from Bradfords - Trowbridge BBS
Hi Juanita,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
we are pleased your service was to a high standard,
Kind Regards,
Joe.
Timber from Bradfords
ordered timber from Bradfords it turned up on time Quality was very good. Service was excellent. Nothing was too much trouble for Bradfords would use them again.
14 June 2023
Reply from Bradfords - Trowbridge BBS
Hi Christopher
Thank you for taking the time to leave us a review.
We are so pleased to here that you are happy with our all round service,
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic from start to finish
Fantastic from start to finish. Great price and follow up call to arrange delivery. Unfortunately, I was running late but the delivery man placed all the timber and post mix in our small front yard very carefully, avoiding all plants. Very grateful.
10 June 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Mr Mundy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Afternoon Sheila
Thank you for taking the time to leave us a review.
I am happy to see that you have had a positive experience with us,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Afternoon Meehan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We look forward to see you again soon.
Kind Regards,
Katie
Helpful staff and prompt delivery.
19 May 2023
Reply from Bradfords - Trowbridge BBS
Good Evening Mr Prosser
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order placed with us,
Thank you for your feedback this has been passed onto all involved in branch with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service
Excellent customer service. Had a small defect in one item which was sorted instantly by the friendly team at Trowbridge.
9 May 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Andy
Thank you for taking the time to leave us a review.
I am happy to hear that you received a high level of customer service from our Trowbridge branch from start to finish with your order and that the item with a defect was sorted out instantly for you.
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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