Gas Safe Engineer, Anthony, arrived on time. He was polite & courteous. Got straight on with installation of new gas boiler. Job completed quicker than expected. All mess was tidied up, old boiler & b... See more
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Company details
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Gasfitter
- Solar Energy Company
About BOXT
Written by the company
BOXT is proud to be the UK's most trusted installer for new boilers, solar panels, air conditioning systems, heat pumps, home storage batteries, and EV chargers.
We partner with leading manufacturers and over 15,000 registered engineers to install high-quality Which?- and QuietMark-accredited products as soon as the next working day.
Each installation comes with a manufacturer warranty and a one-year workmanship guarantee for your peace of mind. Just answer a few simple questions online to uncover your personalised fixed price today.
✓ Join 250,000+ happy customers
✓ Enjoy our Price Match Promise
✓ Pick an installation date that suits you
✓ Finance options available
✓ Manage your installation and receive expert advice in BOXT's award-winning app
✓ Proud to be backed by HomeServe and Brookfield
Contact info
3320 Century Way, LS15 8ZB, Leeds, United Kingdom
- 0800 193 7777
- customerservice@boxt.co.uk
- boxt.co.uk
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Boiler warranty electrical visit
Agreed date and time, Gas safe engineer Sean H’ kept me updated on his ETA and completed a full inspection of the system promptly.
The boxt engineer was bang on phoned to…
The boxt engineer was bang on phoned to tell me time he was coming had a great chat with him very helpfull hope i have him again 👍
First Class Service
Appointment was easy to make, engineer telephoned before arrival and service was carried out promptly and efficiently as always.
First class service, thank you Ben.
Service carried out efficiently
Service carried out efficiently. Great communication regarding times for visit. Great job.
Two engineers obviously 1 training nice to see .
There was two engineers both very polite and professional, they weren’t here long and every thing was ok
Boiler service carried out efficiently…
Boiler service carried out efficiently and without any issues, the service was carried out by Steve Dove who is friendly and carried out work to a high standard.
Brilliant service as ever.
Excellent service!
The operative arrived on time. He was friendly and efficiently did our annual boiler check thoroughly, and confirmed it was in good order. Many thanks!
Efficient friendly service Good…
Efficient friendly service Good explanation of process of installation Tidy and neat fitting .Communication with process of installation very clear and timely
Can't fault the service
Can't fault the service. It was during the heatwave and our boiler is in the loft. The engineer must enjoy sauna's. He cracked on anyway. Wouldn't hesitate to recommend Boxt for installation and servicing
I had the two most fantastic engineers…
I had the two most fantastic engineers the went over and above their duty to help me with a very difficult fitting of a boiler. I can’t thank them enough
Ordering process straightforward based…
Ordering process straightforward based on unambiguous question and answer online. Ian arrived on time, installation was trouble-free and professionally carried out. He kept us in the picture throughout. Very impressed.
All good as per usual.
All good as per usual.
Steve Dove did my service great comms and job professionally done.
Left clean and tidy afterwards.
Great installation
Very easy to select and build your aircon system on the website. Good finance options and good communications. Plenty of available dates for installation. Matthew and his apprentice did a excellent job of the installation. They communicated every step of the process and answered all my questions. High quality workmanship and work areas were left very clean. Highly recommended
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