It's very easy to use and charge. I've seen a slight improvement around my eyes, although to be fair, I'm 67 and had really bad under-eye bags. There's been a significant improvement with my neck, th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After 3 months of gentle use, one arm fell off my Revitalize “glasses”. 5 * for customer service as a replacement pair was shipped at no cost. My 4* review is only because the damage should not have o... See more
Company replied
Fast deliveryand great customer service. I have been using my Revital eyes for 3 weeks now and have noticed a big reduction with the dark circles under my eyes and they don't look as tired as they did... See more
Company replied
I’ve been dealing with under eye dark circles for half my lifetime. I am very anxious to see how much improvement can come with this product. It came highly recommended from a nurse practitioner who... See more
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Company details
Written by the company
Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/. We’re currently running our ⚽ WORLD CUP SALE as part of our seasonal promotion ❤️
Contact info
Los Angeles, United States
- support@botaniqueparis.co
- botaniqueparis.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Excellent Customer Service
Cath from the support staff was very quick to respond to everything and was able to provide a solution when I had a typo in the address and the shipper couldn't/wouldn't deliver even after being sent the correct address. It was one of the best customer support experiences that I can remember having. I appreciated it very much. They were very responsive.
16 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! We’re glad to hear that Cath was able to respond quickly and help provide a solution with your delivery concern. We truly appreciate your kind words and are happy that our team could make the process easier for you.
I haven’t been using the product very…
I haven’t been using the product very long but so far I’ve had good results.
16 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! We’re happy to hear that you’re already seeing good results so far. We hope you continue to enjoy the product, and we truly appreciate your support.
Great product!
16 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for your feedback! We’re happy to hear that you’re enjoying the product, and we truly appreciate your support.
Great experience
I dealt with Vern on a couple minor issues we had early on. I have to say it was very refreshing to receive continued. Follow up emails and their ability to see a minor problem through. They offered multiple solutions of which we were very happy with. Definitely appreciate a company when they stand behind the product and their employees take the time to make it right. Thank you, Vern!
16 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! We’re glad to hear that Vern was able to follow up, provide options, and help resolve the issue for you. We truly appreciate your kind words and are happy to know our team was able to make things right.
Reply from Botanique Paris
Thank you so much for your feedback! We’re happy to hear that our team was able to resolve your issue quickly. We truly appreciate your support.
I love the Botanique RevitalEyes- very…
I love the Botanique RevitalEyes- very easy to use and am seeing results after a few weeks of use. You can really feel the micro currents. I would definitely recommend it.
14 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re happy to hear RevitalEyes has been easy to use, that you’re seeing results after a few weeks, and that you can feel the microcurrents during your routine.
It's been 6 months since I have…
It's been 6 months since I have purchased and starting using this device and I must say the results are incredible. My eyes are noticeably less tired looking and bags have decreased significantly. It take dedication to use everyday and easy when you're just sitting around doing nothing. It only take minutes a day to great results
13 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your results! 😊 We’re so happy to hear your eyes look less tired and that your under-eye bags have improved significantly after consistent use. We truly appreciate your dedication and recommendation.
I had some issues trying to locate my…
I had some issues trying to locate my package and I spoke to a lady named Cath who was very helpful with providing me with the information on what to do. I found my parcel! Very helpful and efficient!
12 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re glad Cath was able to provide helpful guidance and that you were able to locate your parcel.
Reply from Botanique Paris
Thank you so much for your feedback! 😊 We’re glad our customer service team was able to assist you quickly and efficiently.
Great for dark circles!
I don't have eye bags, but I do get dark circles. So I gave it a go on RevitalEyes, and after 2 days using it for 10 min. I've noticed a massive improvement. I'll be buying another one for my partner who has eye bags 😬
13 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your results! 😊 We’re so happy to hear you noticed a big improvement with your dark circles after just a few uses, and we truly appreciate you choosing RevitalEyes for your partner too.
Great product that really works!
13 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much! 😊 We’re really happy to hear you’re loving the product and seeing that it works for you.
There is ZERO indication that his very…
There is ZERO indication that his very overpriced product is an automatic subscription when you purchase. I triple checked and there was absolutely nothing written anywhere that explained my one-time purchase was a monthly subscription. No boxes to check or uncheck, nothing in my order confirmation, ZERO. That is predatory business practice and smarmy as hell. Of course there’s also no option to cancel online and you have to email the company-most likely using AI to respond to folks emails. Abhorrent!!!! Do not buy from them!!!
12 June 2026
Unprompted review
Reply from Botanique Paris
We’re very sorry to hear about your experience and understand your frustration regarding the subscription concern. Please contact our support team with your order details so we can review what was selected at checkout, check your subscription status, and assist with cancellation or any billing concern properly.
Timely and effective communication to…
Timely and effective communication to resolve my issue
12 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re glad our team was able to communicate clearly and resolve your issue in a timely and effective way.
They were prompt and courteous
They were prompt and courteous. They truly stand behind there product.
11 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re glad our team was prompt, courteous, and able to show the support behind our product.
RLT and Product inquiries
I ordered the RLT unit for the eyes and had several questions about its use and also the gel used for the eyes when using the RLT. Each time I emailed the team at Boutique Paris, they responded so quickly and helpfully. Normally you get the "thank you for your email, our team will respond in the next 48 hours", these folks responded within an hour every time! So impressed!
10 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re glad our team was able to answer your RLT and eye gel questions quickly and provide helpful support each time you reached out.
The product is effective and has been…
The product is effective and has been useful to me.
11 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for your feedback! 😊 We’re happy to hear the product has been effective and useful for you.
Great product
Great product. I have started to see results after a month. My fine lines around my eyes have started to fade which was a real concern of mine. I would 100% recommend botanique
11 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your results! 😊 We’re so happy to hear you’re seeing improvement after a month and that your fine lines around the eyes are starting to fade. We truly appreciate your recommendation.
I love that it's easy to use and follow…
I love that it's easy to use and follow usage directions. What I don't like is that it isn't consistent with the current distribution to both eyes,as much conducive gel that I put it doesn't give the same current at the same time.
10 June 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your honest feedback! 😊 We’re glad you find it easy to use and follow, but we’re sorry the current does not feel evenly distributed on both sides. Please contact our support team with your order details so we can help troubleshoot this properly and check if your device needs further assistance.
Spa at home
This device truly sorprise me, is so easy to use but give you real results, in the morning helps me to reduce the puffiness and at night I use to treat the dark circles and expressions lines. Love it, feels like a spa at home
10 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re so happy to hear the device feels like a spa at home and that it has been easy to use while helping with puffiness, dark circles, and expression lines.
Customer service team provided A++…
Customer service team provided A++ service. My concern was addressed and resolved within 24 hours!! Thank you!
10 June 2026
Unprompted review
Reply from Botanique Paris
Thank you so much for sharing your experience! 😊 We’re glad our customer service team was able to address and resolve your concern within 24 hours.
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