From my very first communications everyone was very friendly and helpful. I was given a lift home after I dropped my car off. A really helpful gesture when you live on the tops! When the car was ready... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I can always rely on AJS Autos to help me with my car, and every time I turn up unannounced, they help me and are very efficient. I’ve had a lot of little problems with my car and they are always able... See more
Company replied
Quickly gave a list of garages and price for comparison. Straight forward and easy to book selected garage. Also hassle free when, due to error, I made an incorrect booking and had to make a cancel. I... See more
Company replied
I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more
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Company details
Written by the company
BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom
Contact info
1000 Lakeside, PO6 3EN, Portsmouth, United Kingdom
- 03304 004439
- info@bookmygarage.com
- bookmygarage.com
4.8
Excellent
9K reviews
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Found a very reasonable garage for a…
Found a very reasonable garage for a service and mot for me - very pleased
13 July 2026
Reply from BookMyGarage
We're delighted to hear that you found a garage offering great value for your service and MOT.
Helping drivers compare trusted local garages and find competitive prices is exactly what BookMyGarage is designed to do.
Thank you for taking the time to share your feedback.
We're pleased you had a positive experience and look forward to helping you again in the future.
Warm regards,
BookMyGarage
Kept informed of the booking and they…
Kept informed of the booking and they were quick in responding
16 July 2026
Reply from BookMyGarage
We're pleased to hear that you felt well informed throughout the booking process and that our team responded quickly to any queries.
Keeping our customers updated and providing prompt support are both important parts of the service we aim to deliver.
Thank you for taking the time to share your feedback.
We look forward to helping you again in the future.
Kind regards,
BookMyGarage
Easy to use o use and the recommended garage…
Easy to use and the recommended garage I used was brilliant
13 July 2026
Reply from BookMyGarage
Thank you for your 5-star review!
We're delighted to hear that you found BookMyGarage easy to use and that the garage you chose provided a brilliant service.
We work hard to make it simple for drivers to find and book trusted local garages, so it's fantastic to know you had such a positive experience.
Thank you for taking the time to share your feedback.
We look forward to helping you again in the future.
Best regards,
BookMyGarage
First class
Professional from start to finish from all staff.
Very happy with this service
16 July 2026
Reply from BookMyGarage
We're delighted to hear that you found the service professional from start to finish and that the team made such a positive impression.
Providing a high standard of service at every stage of the booking process is what we strive for, so it's great to know we met your expectations.
Thank you for your feedback, and we're very pleased that you're happy with the service.
We look forward to helping you again in the future.
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your 5-star review!
We're delighted to hear you had such a positive experience and found the service and communication to be excellent.
Providing a smooth booking experience and keeping our customers informed every step of the way is something we strive for.
Thank you for your recommendation – it means a lot to us.
We look forward to helping you again in the future.
Kind regards,
BookMyGarage
Darren at Tech Works delivers a first…
Darren at Tech Works delivers a first class, friendly, knowledgeable, professional and competitive pricing. It’s so nice to find a local garage you can trust to carry out work telling you tire truth & checking everything with you before proceeding
16 July 2026
Unprompted review
Reply from BookMyGarage
Thank you for your 5-star review!
We're delighted to hear about your positive experience with Darren at Tech Works.
It's great to know that you found the service friendly, knowledgeable, professional and competitively priced.
We completely agree that finding a local garage you can trust is invaluable, and we're pleased that Darren kept you informed throughout the process and ensured all work was discussed with you before proceeding.
Thank you for taking the time to share your feedback, and we hope to help you with your motoring needs again in the future.
Best regards,
BookMyGarage
Convenient and easy to compare prices
Convenient and easy to compare prices, locations and reviews.
13 July 2026
Reply from BookMyGarage
Thank you for your 5-star review.
We're pleased to hear that you found BookMyGarage convenient and easy to use. Being able to compare prices, locations and customer reviews all in one place is a key part of helping drivers find the right garage with confidence.
We appreciate your feedback and thank you for choosing BookMyGarage.
We look forward to helping you again in the future.
Kind regards.
Good and simple
Good and simple. Saved a few hundred quid compared to going direct to dealership.
14 March 2026
Reply from BookMyGarage
Thank you for your 5-star review.
We're delighted to hear that you found BookMyGarage simple to use and were able to save money compared to booking directly with a dealership.
Helping drivers compare prices and find great-value vehicle servicing and repairs is exactly what we're here for.
Thank you for your feedback, and we hope to help you save again in the future.
Best regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your 5-star review.
We're delighted to hear that you found our booking service easy to use and that our team was friendly and efficient.
We work hard to make arranging vehicle maintenance as simple and stress-free as possible, so it's great to know we delivered that experience for you.
Thank you for choosing BookMyGarage, and we hope to help you again in the future.
Warm regards,
BookMyGarage
Polite and helpful
14 July 2026
Reply from BookMyGarage
Thank you for your 5-star review.
We're pleased to hear that you found the service polite and helpful. Providing friendly, professional support and making the booking process as easy as possible is always our goal.
We really appreciate your feedback and look forward to helping you again in the future.
Best regards,
BookMyGarage
Helpful information
Garage options were very useful in halping me choose a local garage with almost immediate availability with competitive prices
13 July 2026
Reply from BookMyGarage
Thank you for your review.
We're delighted to hear that our garage options helped you quickly find a local garage with competitive pricing and near-immediate availability.
Making it easy for drivers to compare trusted garages and book conveniently is exactly what we aim to do.
We appreciate your feedback and look forward to helping you again in the future 🚗🔧
Kind regards,
BookMyGarage
Inaccurate Time Slot
The website allowed me to book an afternoon slot. However the garage phoned to request I take the car in at 9am as they didn't have any afternoon slots. I did this, but the work was not completed until 4.20pm. (So I might as well just brought it in , in the afternoon). I spent the whole day wandering around the town.
The oil change completed was fine.
12 July 2026
Reply from BookMyGarage
Thank you for your feedback.
We're pleased to hear that you were happy with the oil change itself, but we're sorry that your booking experience did not meet expectations.
We understand how frustrating it must have been to book an afternoon appointment online, only to be contacted and asked to bring your vehicle in at 9am, and then have to wait until late afternoon for the work to be completed. This is certainly not the level of convenience we aim to provide.
Your comments regarding the accuracy of our online booking slots have been noted and will be shared with Vertu Toyota Chesterfield so they can review their scheduling process and help prevent similar issues in future.
We appreciate you taking the time to leave your feedback and hope we'll have the opportunity to provide a smoother experience next time.
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your kind words!
We're delighted to hear that you had a great experience and found the team helpful.
Your feedback means a lot to us, and we'll be sure to share your comments with the staff.
We look forward to welcoming you again soon 😊
Best regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear that you were very happy with both the service and the price.
Providing great value alongside excellent customer care is something we always strive for, so it's wonderful to know we delivered on both.
We really appreciate your feedback and look forward to helping you again in the future😊
Warm regards,
BookMyGarage
I was able to book my mot at very short…
I was able to book my mot at very short notice, add other things to the job such as full service and even change the appointment last minute.
15 July 2026
Reply from BookMyGarage
Thank you for your fantastic feedback!
We're so pleased that the garage could accommodate your MOT booking at short notice and help with the additional service work. It's great to hear that changing the appointment at the last minute was also a smooth process.
We look forward to helpiing you again in the future 🚗😊
Best regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your kind review!
We're delighted to hear that you found our team friendly, efficient, and professional.
Providing excellent service is always our goal, and it's wonderful to know we met your expectations.
We really appreciate your feedback and look forward to helping you again in the future 😊
Warm regards,
BookMyGarage
Booking process was quick and easy
Booking process was quick and easy, but choice was am or pm chose pm but no time was given, told garage would call with a time. This did not happen so rang garage got an AI receptionist who told be they would get them to call. Still no response so called again and spoke to a staff member who hadnt got a booking for me. The car was booked in there and then by Mark for a re-gas a couple of days later, original price quoted was honored and job was done well. Staff were very friendly and Mark also showed me how to use the aircon. So alls well that ends well
8 July 2026
Reply from BookMyGarage
Thank you for taking the time to leave your review.
Firstly, we'd like to apologise that your booking experience wasn't as smooth as it should have been.
We sent your booking to the garage immediately after it was made on 2nd July at 2:15pm, however, our records show that the email was never opened by the garage, so unfortunately it appears the booking slipped through the net on their side.
We'll be speaking with EAC - Halesfield to ensure this doesn't happen again and to reinforce our expectation that all customers are contacted within 4 working hours of a booking being received.
That said, we're pleased to hear that Mark was able to arrange your air conditioning re-gas, honour the original quoted price, and complete the work to a good standard. It's also great to know that you found the team friendly and appreciated the extra help in showing you how to use the air conditioning system.
Thank you for your patience and understanding throughout the process.
We're glad everything worked out in the end and hope this experience won't deter you from using us again in the future.
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear that everything was completed so quickly. Providing a fast and efficient service is something we strive for, so it's great to know we delivered a positive experience for you.
We appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Best regards,
BookMyGarage
JCC Autofix
JCC Autofix. Came when they said, identified the problem quickly, told me what was needed and picked car up today to hopefully bring it back on Friday all sorted.
Communication from Samuel was excellent.
12 July 2026
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear about your positive experience with JCC Autofix.
It's great to know that the team arrived as promised, diagnosed the issue quickly, and kept you fully informed about the work required.
We're especially pleased to hear that Samuel provided excellent communication throughout the process, as keeping customers updated is such an important part of delivering great service.
Thank you for taking the time to share your feedback.
We hope your vehicle is back with you soon and running perfectly, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage
Great service good price nice staff
15 July 2026
Reply from BookMyGarage
We're pleased to hear that you received great service, found the pricing competitive, and were looked after by the team.
Providing excellent value and a friendly customer experience is something we pride ourselves on, so it's wonderful to know we met your expectations.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage
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