BookMyGarage Reviews 

9,039
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and efficient booking process, often finding it quick and convenient to arrange services. Many highlight the professional, friendly, and knowledgeable staff who provide excellent service and maintain good communication. People appreciate the competitive and reasonable pricing, often noting significant savings and transparency in costs, leading to a positive overall user experience. However, some customers also noted issues with the booking system, experiencing instances where garages did not have their appointments or cancelled them. A few people mentioned being asked to change their scheduled times or finding that the booked slot was unavailable upon arrival.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as quick, simple, and easy... See more

Price

Consumers find prices to be very positive, often describing them as competitive, reasonable, and affordable.... See more

User experience

Clients share positive opinions on user experience, consistently describing it as simple, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more

Company replied

Rated 5 out of 5 stars

This book my garage is so helpful and offers the best garages with the choice of locations and time and day that works for you, also you know what it will cost once the required job has been done. Sav... See more

Company replied

Rated 5 out of 5 stars

JCC Autofix. Came when they said, identified the problem quickly, told me what was needed and picked car up today to hopefully bring it back on Friday all sorted. Communication from Samuel was excel... See more

Company replied

Rated 5 out of 5 stars

Great experience. Needed air con fixed for holiday travel. The garage I had booked cancelled late afternoon so I had one day to find local garage with reasonable price. Book my garage was great for... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,039)

2,596 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Book my garage is simply brilliant

Book my garage is simply brilliant
Easy to use, found me a garage quickly and the garage was top notch very professional
I iam super impressed
Highly recommend this service
Great price too the coffee was excellent too thankyou

20 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review!

We're thrilled to hear that you found BookMyGarage so easy to use and that we were able to help you quickly find a top-notch, professional garage at a great price. It's wonderful to know that the whole experience left such a positive impression on you.

We're delighted that we were able to connect you with a garage that delivered excellent service, and we'll be sure to pass your kind feedback on to the garage team.

Thank you for your recommendation and for choosing us. We look forward to helping you with your future motoring needs!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent service

The service was quick and easy to use. Found a garage close to my home relatively easy. Managed to get my car booked in for the same day.

17 July 2026
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Reply from BookMyGarage

Thank you for your wonderful review!

We're delighted to hear that the garage owner made you feel comfortable and welcome, and that you received excellent service throughout your visit. It's great to know that your experience was such a positive one and that you'd be happy to use the garage again in the future.

We're pleased that we were able to connect you with the right garage for your needs, and we'll be sure to pass your kind feedback on to the garage team.

Thank you for choosing us, and we look forward to helping you again in the future!

Kind regards,
BookMyGarage

Rated 4 out of 5 stars

Good customer services

Good customer services

20 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!

We're delighted to hear that you had a positive experience with our customer service.

We really appreciate you taking the time to share your feedback.
We hope to assist you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

I love it easy to find garages near me…

I love it easy to find garages near me with prices and appointment bookings availability.

20 July 2026
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Reply from BookMyGarage

Thank you for your fantastic review!

We're thrilled to hear that you love how easy it is to find local garages, compare prices, and view appointment availability all in one place. Making the booking process as simple and transparent as possible is exactly what we aim to do.

We really appreciate you taking the time to share your experience, and we're delighted that we helped you find the right garage quickly and conveniently.

Thank you for choosing us, and we look forward to helping you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!

We're delighted to hear that you received great service and quality workmanship from the garage. Positive feedback like this is always wonderful to receive.

We're pleased that we were able to connect you with the garage, and we'll be sure to pass your kind comments on to their team.

We hope to assist you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy booking process and whole process…

Easy booking process and whole process went smoothly.

17 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review!

We're delighted to hear that you found the booking process easy and that everything went smoothly from start to finish. Making it simple and convenient to book trusted garages is exactly what we strive for.

We really appreciate you taking the time to share your experience and thank you for choosing BookMyGarage.
We look forward to helping you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

The staff were very helpful in…

The staff were very helpful in everything

20 July 2026
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Reply from BookMyGarage

Thank you for your kind review!

We're delighted to hear that the staff were so helpful throughout your experience. Providing excellent customer service is something we greatly value, so it's wonderful to know that the team was able to assist you with everything you needed.

We really appreciate you taking the time to share your feedback and hope to help you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

keep it up lads......

great mechanics....great communication......and most important great job.....will defo use again......keep it up lads......

21 March 2026
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Reply from BookMyGarage

Thank you for your fantastic review!

We're delighted to hear that you received great communication and a great service from the garage, and that the work carried out met your expectations. It's especially rewarding to know that you'd be happy to use them again.

We're pleased that we were able to connect you with the right garage, and we'll be sure to pass your kind comments on to their team.

We look forward to helping you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good staff good service

Good staff good service

19 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!

We're delighted to hear that you received good service and found the staff to be friendly. It's always great to know that customers have had a positive experience.

We're also pleased that we were able to connect you with the right garage for your needs. We'll be sure to pass your kind feedback on to the garage.

Thank you for choosing us, and we hope to help you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very good

Very good! Nice and friendly people.

19 July 2026
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Reply from BookMyGarage

Thank you for your kind review!

We're delighted to hear that you had a positive experience and found everyone nice and friendly. Providing a great customer experience is really important to us, so it's wonderful to know our efforts made a difference.

We truly appreciate your feedback and look forward to helping you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Definite 5-Stars

Recently used BookMyGarage to arrange a service and MOT. Well laid out website and the booking process was extremely easy too
Provided the "checklist" for the garage and a copy for myself - Will definitely use again

20 July 2026
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Reply from BookMyGarage

Thank you for your fantastic review!

We're so pleased to hear that you found our website well laid out and the booking process for your service and MOT extremely easy. It's great to know that the checklist was helpful for both you and the garage.

Thanks again for choosing us, we look forward to helping you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use and reliable

Easy to use, cost effective and reliable. Never had issues with any of the garages I've booked through the website. Have used a few times in the past and will use again.

20 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your wonderful review!

We're delighted to hear that you find our service easy to use, cost-effective, and reliable. It's especially great to know that you've had positive experiences with the garages you've booked through our website and that you've chosen to return to us multiple times.

Your continued trust and loyalty mean a lot to us, and we're thrilled that we've been able to help make arranging your vehicle servicing and repairs straightforward and hassle-free.

Thank you for your support, and we look forward to helping you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

It was very quick to find what i needed.

It was quick to find what you want and it given you a number of garages to pick from and what service you needed.

20 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review!

We're delighted to hear that you found it quick and easy to find the service you needed, and that having a choice of garages helped you select the option that was right for you. We work hard to make the booking process as simple and convenient as possible, so it's wonderful to know that this was reflected in your experience.

We really appreciate you taking the time to share your feedback and hope to assist you again in the future!

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

easy booking

easy booking, good communication and the engineer sent was excelent

19 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review!

We're delighted to hear that you found the booking process easy, communication was good throughout, and that the garage provided excellent service.

We're especially pleased that we were able to connect you with the garage and help make the experience a positive one.

We really appreciate you taking the time to share your feedback, and we'll be sure to pass your kind comments on to the garage.

Thank you for choosing us, and we look forward to assisting you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good communication

13 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!

We're delighted to hear that you experienced good communication throughout the process.

We appreciate you taking the time to leave a review and look forward to helping you with your motoring needs again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Nice & easy and way cheaper…

Nice easy BOOKING process much cheaper Booking through my Garage than going direct

16 July 2026
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Reply from BookMyGarage

Thank you for your great review!

We're delighted to hear that you found the booking process nice and easy and that you were able to secure a better price through BookMyGarage.

We appreciate you taking the time to share your feedback and look forward to assisting you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Car MOT

Booking process, price, proximity

16 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!

We're delighted to hear that you were pleased with the booking process, the pricing, and the convenience of finding a garage close to you.

Making it easy for customers to compare local garages, secure competitive prices, and book a convenient option is exactly what we strive for, so it's great to know that we delivered on those key factors for you.

We appreciate you taking the time to leave a review and look forward to helping you with your motoring needs again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Second time usmoting this garage

Second time using this garage. Mot for my car and my son's car, they fitted us in at short notice.
Friendly, knowledgeable and gave some helpful advice.

15 July 2026
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Reply from BookMyGarage

Thank you for your wonderful review!

We're delighted to hear that you've now used this garage for both your car and your son's car, and that they were able to accommodate you at short notice.

It's great to know that you found the team friendly and knowledgeable, and that they took the time to provide helpful advice alongside carrying out the MOTs. Experiences like this are exactly what customers hope for when choosing a garage.

We're glad to have been able to connect you with the garage, and we'll be sure to pass your kind feedback on to them.

Thank you for taking the time to share your feedback, and we look forward to helping you again in the future.

Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Cheaper pricing

19 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We're delighted to hear that you found great value through the competitive pricing on the platform.
We appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Did what it said on the proverbial tin.

Did what it said on the proverbial tin.
Happy to use again.

16 July 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!

We're delighted to hear that the service delivered exactly what you expected and that you were happy with your experience.

We really appreciate your feedback and are pleased to hear that you'd be happy to use our service again.

We look forward to helping you with your motoring needs in the future.

Kind regards,
BookMyGarage

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