Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more
Company replied
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more
Company replied
Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more
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Company details
Written by the company
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contact info
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
- 0330 311 9566
- booking.gatwickholidayparking.com
4.6
Excellent
4K reviews
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Easy to find and lots of space but i…
Easy to find and lots of space but i paid online then when i returned my number plate wouldnt reconise so had to pay a additional £262 to exit the guy on the intercom not very helpful not an ideal situation at 5am i have since had a full refund so at least i got that.
11 July 2026
Reply from Gatwick Holiday Parking
Dear Luke
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged both online and at the car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. It’s disappointing to hear you’ve not been recognised at our barriers and have had to pay for your stay both online and at the car park.
We see you have also contacted us through our official Customer Service Centre and would like to reassure you we will be in contact soon if not already.
Kind regards
Gatwick Customer Services
Close to airport
Close to airport, regular transfers but lacks clear parking zone designation. You seem to have to keep guessing which zone is open or you should be parking at.
25 July 2026
Reply from Gatwick Holiday Parking
Dear Claire
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking close to the airport with regular transfers and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to park with no issues each time…
Easy to park with no issues each time we have used Gatwick Holiday Parking
24 July 2026
Reply from Gatwick Holiday Parking
Dear Chantal
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy with no issues and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Five stars from me every time ⭐⭐⭐⭐⭐
I have used the Gatwick holiday parking website for numerous bookings now and have had an easy and pleasant experience every time, with the code they give you get 15% off the prices which are already cheaper than other websites, I always book the Gatwick long stay car park through them as I like to keep my key with me, you just drive up to the barrier which reads your number plate and automatically opens and the same on exit too, I will always use and recommend this site as it definitely gets five stars from me ⭐⭐⭐⭐⭐
12 June 2026
Unprompted review
Reply from Gatwick Holiday Parking
Dear Stephanie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking experience easy and pleasant and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It would have been stright forward and…
It would have been stright forward and very easy if it was signposted which section C was for passengers. Out may have been the time of night we arrived and didn't see it but the patrol man did remove us from staff parking twice. This WAS helpful
9 July 2026
Reply from Gatwick Holiday Parking
Dear Janet
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Not far from terminals.
8 July 2026
Reply from Gatwick Holiday Parking
Dear Volodymyr
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was not far from the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I called as I had a query with my…
I called as I had a query with my booking and I was dealt with by a very efficient advisor.
She listened to my issue and gave me a solution quickly
8 July 2026
Reply from Gatwick Holiday Parking
Dear Bateman
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the efficient customer service support and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good location
Good location, easy to find. Didn't wait for tge shuttle service. Runs regularly
22 July 2026
Reply from Gatwick Holiday Parking
Dear Eva
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being in a good location, easy to find and with a regular shuttle bus service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great location, prompt service.
Speedy service, very close to North Terminal. Much easier than expected.
7 July 2026
Reply from Gatwick Holiday Parking
Dear Mr Theepan Thiru
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a speedy service and convenient access to the terminal building. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to enter and park
Easy to enter and park. However, most of the sections were closed.
21 July 2026
Reply from Gatwick Holiday Parking
Dear Amma
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you found it easy to enter and park at Gatwick. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Miss Barbara Porter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you found our car park simple to use and providing a stress-free service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service, no complaints at all!
It was a very smooth operation. We didn't have to wait long at all to hand in our keys and then pick them up upon our return. Also the shuttle bus was not long to wait both their and back and they seem to run quite regularly and also not a very long journey to the airport. A pretty decent price too Oh and when we went to collect car it was close to the reception desk where we picked up the keys so didn't have very far to go with suitcases. Big thumbs up!
27 July 2026
Reply from Gatwick Holiday Parking
Dear Mrs Sharon Battle
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to offer good value for money with the drop-off/pick-up process running smoothly, and our shuttle bus providing a reliable service. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Everything is ok
Everything is ok, sometimes the system to get a car park it is too long.
14 July 2026
Reply from Gatwick Holiday Parking
Dear Encarni
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Everything perfect.
Everything perfect.. From arrival, delivery of the keys, transport by bus, round trip.
20 July 2026
Reply from Gatwick Holiday Parking
Dear Gerardo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how everything was perfect with your booking. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Graeme
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how organised our parking is. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how good value the parking is. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Louise
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy our website was to use. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear William
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how regular our buses are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Decent parking experience in early July
After a simple online reservation at a decent price, the parking location was easy to find and close to the Terminal. The bus service was prompt to and from the Terminal and, especially on the return journey, their drivers were very friendly.
6 July 2026
Reply from Gatwick Holiday Parking
Dear Graham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how friendly our drivers are and how prompt they were. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Happy traveler
Quick , efficient service at an affordable rate, busses on time and location easily accessible. We had so many issues with meet&greet decided to use this method and will always use it from now on, highly recommend it
6 July 2026
Reply from Gatwick Holiday Parking
Dear Mr Ricky Tout
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how quick and efficient our service is. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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