Booker Cash & Carry Reviews 

Well done Booker Wholesale xxx
As stated in your ‘wholesale’ business name you’re not a supermarket for people to use as one to do their weekly shop for their family and half the street by what we have witnessed recently.
Thank you from the bottom of my retailers heart for stopping customers abusing their card and unless they are in a business selling and making food and drink, or an organisation caring or providing key work, then they for sure should not be allowed to strip the shelves of items to sit and eat themselves. That’s what Asda is for!!!
This week has been lovely and calm in Shrewsbury branch again, we have been able to get everything we need, safely, plenty of distance and time to allow us shops and care homes to get all we need to provide for a community, not just our greedy selves.
Well done for rejecting plumbers buying chicken wings, hair dressers that are closed stocking up on pizza and chips, a window cleaner with dishwasher tablets and ketchup (god knows) and one of every food item out of chilled. All looking lost and confused because they can’t find anything; clearly never been in the store before or Atleast not in 12 months since the new lay out. I could shop there with my eyes closed.

Thank you Shrewsbury staff, management Steve and Gra, have been outstanding in helping everyone and all Key workers. Staff have masks and gloves and all sorts of sanitiser goodies, I’d like some for my staff but as of yet we can’t get sanitizer when we desperately need it, i’ll keep trying. Social distancing highly respected now there’s calm and control.

Top job long may it continue xxx

Dissapointed to have been the only person entering the facility to have been challenged

The employee who greeted me wearing a Hi-Viz jacket stated in his experince "there are lots of people using other peoples cards pretending to be members"

So I needed to see the manager as I may not be granted access

1 - Clear Acts Of Disscrimination
2 - Employees not observing the social distancing guidlines
3 - Manager ignoring basic CoronaVirus spreading protocol by asking to handle my membership card
4 - Even after 8 years membership, being told I looked like someone who might be using someone elses card to gain access

#BookerCashAndCarry High Wycombe .. thank you for the racial profiling & discrimination experience this morning!

#ItsBeenAWhile

Booker Cash & Carry
High Wycombe
Monday 23rd March 2020
07:45am

We visited the Basingstoke branch today. My wife works for the NHS and at the moment we don’t have much time to shop, when we do it’s all gone due to the selfish. because of the virus the branch opened at 0730 for catering only, until 11am. We explained to the girl my wife works for NHS and we don’t have any time at the moment to shop and she let us in without question. It’s the little things........
Thank you Booker Basingstoke X

Staff are fantastic, service is great at Castleford. I'm never left for long before a member of staff jumps on to the tills. People say it's grim up north but I beg to differ. Always a smile from everyone.

Arrived at Booker (Telford branch) waited at the front desk until the female staff member noticed me eventually, once she did I asked her a simple question politely to be given the answer “NO” I then had to ask why? To which then then gave an explanation, I advised her on my previous visits this had not been the case so she then decided to shout another member of staff over with the statement “do you want to tell this chap, because he doesn’t believe me” very unprofessional and will not ever use them again!

I went to Cowes Isle of Wight store this morning ,as I walked through the door I was confronted by a staff member being shouted at,very very loudly,in front of customers.On asking later who was this aggressive man I was told he was the area manager.One of the first rules of management....you never shout at staff in front of customers.The man at the checkout said"he's in a bad mood this morning".Tough,he should be demoted ASAP

don't bother. unless you own a newsagents the branch that i have just been to has the most aggressive, anti-business jobsworth of a manager that i have ever met.

what a moron. ill take my business elsewhere..

On Monday morning a Booker driver kindly wiped off my car wing mirror and did not stop to leave details.

Luckily he is on CCTV so the police are now working with the shop to obtain the reg- bookers have yet to make any effort in helping me.

I have been ringing Bookers all week. No one has apologised to me. No one has called me back and no one is helping me with the fees to fix my car.

Absolutely disgusting company.

Why is your HGV in the 3rd land of the motorway? Illegal cowboy
If I could easily find your proper e-mail address........I would send photos but maybe you are such cowboys you don't want to know
Cowboys the lot of you .

I visited Swindon bookers cash-and-carry for the first time today as due to recently moving to Swindon I have never scene search despicable and racist behaviour until I went to pay for my shopping and was approached by an older man who was working on the Checkout who refused to serve me due to the fact I wear a headscarf I am a white British citizen born in the UK I wear a headscarf due to my own beliefs and for the first time in 6 years of wearing a headscarf I was made to feel so disgusted an unworthy of myself by a member of the staff working there for a young girl to be looked at and judged for wearing something in this day and age is disgusting for him to point out that he will go get someone to serve people like me I can't believe in this day and age we still have people that judge people for their religious beliefs we are all the same and no one should be treated like s***

I recently got a card for theonline station 3 was ago , used it twice , then it got supend , no correspondence .as my partner does a radio broadcast from the house and a number of others as they are housebound , he also set them up

Staff very helpful.....but the prices are way more expensive than that of you're local supermarket. I can't believe it.
I will not be doing our PTAs shopping there again. Really sad as i was under the impression that wholesalers were meant to give bulk buying good discounts. Not so here.
So shop elsewhere folks.

Regular customer four years and now told their delivery service is over subscribed.

Booker Ardwick Manchester. Been a customer of this branch for over 10 years. But this incident has seriously put me off going back again. As i was checking this item (to be specific- J cloth) displayed on the shelf and put it back on the shelf, the staff came over shaking her head looking at me as if i had messed up the whole shelf (which i didn't) and then goes on pretending to put the item back in the right order. I didn't wanted to create a scene as i was with my wife, but the last draw was when we went on to next isle, she was saying something to her colleague about us which we overheard.

As we were on rush, we didn't manage to scan all the items with the handgun, the lady at the till told us to scan it ourselves!!! consequently had to move all the items from one trolley to another ourselves. And we were also fortunate enough on the same day to be trolley checked which in over 10 years never happened to us. Yes i do understand trolley checks is the procedure, but the way they did it -Utterly disappointing!

To the Manager, train your staff some customer skills.

Had a problem with my Booker card. Quickly sorted out by Barry the manager in the Yeovil branch. Very good service. Thank you Barry. Also would like to say how friendly and helpful all the staff are.

Dreadful experience this morning at their Llandudno junction Branch. Their staff are the most miserable, unhelpful that I have come across. I got so frustrated that I left without buying anything.
@Bookers. the unshaven guy who who acting as your receptionist is incredibly unhelpful. I have had an account with you or 17 years. I will not be back.
However, its not all doom and gloom as I managed to buy the items that I wanted cheaper online via Amazon Prime!!

Absolutely appalling customer service!
All of the staff were unprofessional, none of them knew the answers to the most basic of questions, and they all seemed to think it was a social club.
One member of staff pulled the shutter down half way and didn’t warn any customers, so I walked head first in to it and have had a dreadful persistent headache since! Not one member of staff offered to assist me or ask how I was. No mention of an accident book. In fact the second my foot left the store the shutter was closed behind me.

tried staff abuse the customers and manager say thank you informing me, no action taken,
Booker sunbury