Pound Wholesale Reviews 1,524

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of products available, noting their quality and the excellent pricing which is often more competitive than other suppliers. The delivery service is frequently highlighted as efficient and fast, with many orders arriving quickly and well-packaged. People also appreciate the seamless ordering process and the helpful, professional customer service. However, some customers also noted occasional issues with delivery, such as missing items or delays, and a few experienced problems with product quality, like damaged goods. A small number of people were dissatisfied with delivery charges, especially for smaller orders, and some mentioned difficulties in receiving full refunds for problematic orders.

What people talk about most

Product

Consumers express satisfaction with the products, highlighting a wide selection across many categories and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Price

People report positive experiences with price. Customers frequently praise the competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

I love the range of products available, which enhance my business. Delivery charges were always rather expensive, which restricted how much I would buy but really happy now that charges have been adj... See more

Rated 5 out of 5 stars

I ordered after a long time because of 20% discount. Your prices are very reasonable but what put me of ordering from you regularly is your delivery charges. Crosswear Trading Ltd delivers fre... See more

Company replied

Rated 5 out of 5 stars

We are fairly new retailers who started buying from Pound Wholesale and the experience is great. Huge order comes with in 2-3 days at your door step without any delivery charge is always a great wh... See more

Rated 5 out of 5 stars

Excellent Service & Products Have ordered a few times from Pound Wholesale small parcel deliveries and pallets never been a problem with the deliveries or products (no damage, no wrong products). Gre... See more

Rated 5 out of 5 stars

Excellent service everytime. I've ordered several times now. Place an order & get updated with whats going on. Always able to track my orders. Will definitely order again for a while yet.

Rated 3 out of 5 stars

No a great experience this time normally very good supplier But this time lack of information on delivery and missing items And feel as I have to reorder I should get free delivery next time

Company replied

Rated 4 out of 5 stars

I ordered a product that I needed for a workshop and then realised the delivery time was past when I needed it, so I called Pound Wholesale and spoke to someone who said they would do what they... See more

Rated 5 out of 5 stars

Pound Wholesale was extremely helpful in not only helping me source a product difficult to find elsewhere but also dispatching so quickly l received the order next day. Hence was able to fulfil a very... See more

Rated 5 out of 5 stars

No complaints, no issues, delivery and products 100% as stated in the website. Minor complaint, payed an extra £2 for next day delivery, only arrived in three days, understandable at this time of y... See more

Rated 5 out of 5 stars

What a fantastic company to deal with. Their range of products is vast. Ordering is easy and the customer service is second to none. Collected from the warehouse and they had the similar service ethic... See more

Rated 4 out of 5 stars

I placed my first order for my new online business and overall the experience was very good. The packing and delivery was extremely quick. The only small issue I had was a pair of the gloves I ordered... See more

Rated 5 out of 5 stars

Have only just started using Pound Wholesale and overall I am really happy with the service I have received and the quality of the items. Did have a little hic-up with my last order, but it was sorte... See more

Rated 1 out of 5 stars

Very poor service I placed my order for 2 items , at he time of purchase it was available . I paid £7.95 for delivery . Only to receive an email that only one of the items would be sent without... See more

Company replied

Rated 5 out of 5 stars

Ordered 5am Tuesday morning and delivered Wednesday lunchtime, can’t get better than that. The right price and exceptional service, that’s how it should be done. Highly recommended.

Rated 5 out of 5 stars

Very friendly and good customer service with right product & fast shipping. Highly recommoded. Pound wholesale is the best so far. Will be regular customer inshaa allah. Said A dualeh

Rated 5 out of 5 stars

Lots of great products to choose from and lots of categories too. Order to delivery process is always seamless and on schedule. Great company to do business with

Rated 5 out of 5 stars

The items that I purchased are great quality, I thought that the delivery would take weeks but instead arrived within 2 days! I will definitely be using Pound Wholesale again in the future!

Rated 5 out of 5 stars

The items that I purchased are great quality, I thought that the delivery would take weeks but instead arrived within 2 days! I will definitely be using Pound Wholesale again in the future!

Rated 5 out of 5 stars

Quick delivery and a great selection of wholesale products to choose from. Staff are always helpful whenever I have any queries, either by phone or online. Really good all round service.

Rated 5 out of 5 stars

I ordered online after opening an account with them. The service was good and the delivery was quick and tracked. They kept me informed on the progress of my order and I will definitely be orderi... See more

Rated 5 out of 5 stars

Great wholesalers with good choice of items and good prices. Speedy delivery often within 48 hours of order and friendly helpful team when issues raised. Recommended!

Rated 5 out of 5 stars

Great customer service & my order arrived on time, equally packed with care as there were breakables in my order These guys support my online business & I would highly recommend 👍

Rated 5 out of 5 stars

I have only just started using Pound Wholesale and so far, I am extremely impressed with the service received. My orders have arrived next day and the products have been great. I highly recommend Poun... See more

Rated 5 out of 5 stars

The team are always quick to respond to questions and their delivery is always generally quick. They hold a huge range, which makes it an ideal company to 'one-stop-shop'

Rated 1 out of 5 stars

Customer service is terrible im missing items and I get no response from my ticket request.

Company replied

Rated 5 out of 5 stars

Easy to navigate website and friendly and efficient service. Well packed and delivered safely every time. Quality products and smooth service. We buy from them with confidence

Rated 5 out of 5 stars

it was my first order with this store and i am so impressed with quick delivery and excellent customer service! very helpful and polite. looking forwad to do more business with Pound Wholesale.

Rated 5 out of 5 stars

Hi, came across you on an online search, just about to place our 3rd and 4th order, so far the service and products have been great and selling well.

Rated 5 out of 5 stars

This is a great company, I have brought goods from them more than 4 times and they never disappointed me. They are always available on phone to help whenever you need help. I highly recommend them. T... See more

Rated 5 out of 5 stars

Great supplier with a wide range of products. Extremely easy to deal with and provides excellent service with prompt delivery. Perfect for urgent needs.

Rated 5 out of 5 stars

Brilliant, efficient service as per usual. I always collect my order which the guys always carry to my van. Just those little extra bits of customer service matter

Rated 5 out of 5 stars

My experience with Pound Wholesale has been fantastic. The website is simple to navigate, they offer a wide variety of products, and their customer service is outstanding. Overall, it’s been a smooth... See more

Rated 5 out of 5 stars

My experience so far has been great. The website is easy to navigate, they have a large range of products to choose from, their customer service is excellent. Overall, an excellent trouble-free experi... See more

Rated 5 out of 5 stars

Easy to use web shop with clear pricing and quantities, prompt dispatch and great customer service if there's any missing, faulty or damaged in transit items ( which is rare!)

Rated 5 out of 5 stars

Used this company a few times now excellent service got my order together quickly the quality of products is excellent will use again and highly recommend.mandy lambert.

Rated 5 out of 5 stars

I have used this company before and each time I have been impressed. The website is easy to navigate, even for a tech thicko like me. The range of goods for sale is great with good discounts for bulk... See more

Rated 5 out of 5 stars

First order Items sent fast postage costs fair will defo be ordering again awesome choice of products

Rated 5 out of 5 stars

Great wholesaler with an amazing choice of products! First time order and very pleased with the speed in which delivery was received from ordering.

Rated 5 out of 5 stars

Always Friendly & Keen To Help. Good company to deal with , i was quite impressed with how welcoming they are. Thank You Pound Wholesale. Kerhoot Online Ltd

Rated 5 out of 5 stars

A huge selection , and i mean huge ! The prices are much cheaper than the suppliers i was using , which means better pricing for my customers ! Excellent packing and delivery , highly recommend .

Rated 5 out of 5 stars

I ordered my first product i highly recommended. It was very fast and very good customer service no issues at all I got the tracking details on time.

Rated 5 out of 5 stars

Great company have been using for a very long time, only one thing the standard delivery should be a little faster.

Rated 5 out of 5 stars

I recently placed an order with Pound Wholesale and I was impressed with the exceptional customer service I received. From the initial inquiry to the delivery of my order, the team at Pound Wholesale... See more

Rated 5 out of 5 stars

Easy website to order online, clear when the delivery is being picked and dispatched. Good range for us as a camping park.

Rated 5 out of 5 stars

They are always so helpful whenever I drive over to collect my order. someone always carries mu order to my van. Such Gents!

Rated 5 out of 5 stars

great range, good prices, very quick delivery, easy to use website , i regularly purchase goods from this wholesaler and do recommend them

Rated 4 out of 5 stars

I am happy with my products that came just a shame they didn’t have all I ordered in stock. So got a refund for those bits. It hasn’t put me off so will be back again soon

Rated 5 out of 5 stars

I've been working with Pound Wholesale for the past 7 weeks and have been thoroughly impressed by their outstanding service and professionalism. A special shout-out to Tom, who has been incredibly hel... See more


Company details

  1. Wholesaler
  2. FMCG Goods Wholesaler
  3. Import Export Company

About Pound Wholesale

Written by the company

Pound Wholesale is the leading online UK wholesaler, with bulk prices on over 8,000 product lines. We provide delivered wholesale to over 20,000 customers worldwide.

With B2B trade prices, Pound Wholesale work with all types of businesses, traders and online sellers, local and governmental organisations, retailers, pound shops and much more. From toys, cleaning, pet and baby supplies to stationery, DIY, electronic accessories and kitchenware, we regularly conduct thorough market research to add the most popular, fastest selling lines to drive your enterprise forward.

Get started in minutes at Pound Wholesale with our quick and easy registration form.


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Written by the company

The UK's Leading Online Wholesaler
Pound Wholesale are the UK's leading wholesalers, having supported over 20,000 business worldwide. Bulk buy over 8,000 products from leading brands at Pound Wholesale!

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The UK's Leading Online Wholesaler!

Shop over 8,000 products, delivered to your business.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service

So far, I have got a good experience with the Pound Wholesale- Excellent customer service and quick delivery service. I haven’t got any complaints about their products and services.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

First order

First order
Items sent fast postage costs fair will defo be ordering again awesome choice of products

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Stay well away from this wholesaler

Stay well away from this wholesaler. Charged us over £500 for some products and didnt send us the right quantity. We returned them in person and they won't refund us anymore that £324. Reporting them to trading standards and small claims.

4 March 2026
Unprompted review
Pound Wholesale logo

Reply from Pound Wholesale

Hi Chris,

We’re sorry to see this review and would like to clarify the circumstances for transparency.

This review appears to relate to the same order and transaction that has been referenced in several other recent reviews, and as such our response remains consistent in explaining the situation clearly.

The product ordered (FS606 – Mummy’s Mug / Daddy’s Mug) is supplied as a mixed wholesale case, which is standard practice within the industry. Each case contains two design variations (12 of each) and the product listing clearly states that the price shown is per individual mug. The product image simply displays the variations included within the case.

The goods supplied matched the quantity and description listed. The return was requested due to a misunderstanding of the mixed-case product variations rather than an issue with the quantity supplied.

Following your contact with us, a return request was raised through our RMA system. At that stage our team provided a link to our Returns Policy and advised reviewing the applicable terms before proceeding. When an RMA is approved, the system clearly outlines any applicable return charges so customers can make an informed decision before returning goods.

As the goods supplied matched the listing description and the return was not due to any fault with the products, the refund was processed in accordance with our published Terms & Conditions, which include a restocking and handling charge for non-fault returns.

We always aim to operate transparently and fairly, and we encourage customers who are unsure about case quantities, pack formats or product variations to contact our team before placing wholesale orders so we can clarify any details.

If you would like to discuss this further, our customer care team remains happy to assist.

Kind regards,
Pound Wholesale Customer Care Team

Rated 3 out of 5 stars

Usually pound wholesale are very good…

Usually pound wholesale are very good but just recently their is items s not in stock and on the website it says in stock they need to update the website more frequently

3 March 2026
Unprompted review
Pound Wholesale logo

Reply from Pound Wholesale

Hi Andrew,

Thank you for taking the time to leave a review and for your continued support. We’re really pleased to hear that you’ve generally had very good experiences with us that means a lot to the team.

You’ve raised a fair point regarding stock availability. January and February can be particularly challenging months in wholesale. Demand remains high following the Christmas trading period, while global supply chains are still recovering from Chinese New Year, which temporarily slows manufacturing and shipping. This often creates short periods where stock moves extremely quickly and certain lines sell out faster than anticipated.

We also acknowledge that there are occasions where stock may appear available on the website but is committed to another order during the checkout process. Once a customer has progressed to the payment stage, the stock is effectively allocated in the system, which can sometimes result in shortfalls for orders placed moments later. While we are working to improve this, it is an industry challenge and something we continue to review internally.

The good news is that stock replenishment generally improves as we move through March and into April, when supply chains begin to stabilise and availability increases again.

As a business we always strive for the highest standards, even though in a fast-moving wholesale environment we know we won’t always achieve perfection. What we can promise is that we continue to invest in systems, forecasting, and fulfilment processes to improve accuracy and availability for our customers.

Thank you again for your feedback and for continuing to shop with Pound Wholesale.

Kind regards,
Pound Wholesale

Rated 5 out of 5 stars

We’ve had a consistently positive…

We’ve had a consistently positive experience with Pound Wholesale. Competitive pricing, strong product availability, and efficient order handling make them a dependable wholesale partner. Communication is clear and delivery is prompt. We look forward to continuing to work with them.

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Poundwholesale is my favourite go to…

Poundwholesale is my favourite go to supplier when I need to restock for my business. I see my business growing over time with the large range of products I am able to choose from poundwholesale to enhance my business.

13 February 2026
Unprompted review

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