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Rated 1 out of 5 stars

Appalling and I am not alone . Booked a room at the Saracens head in Southwell or so I thought .But blue pillow we’re using that hotels image to promote a 2 star hotel 200 miles away in highwor... See more

Rated 4 out of 5 stars

Except that we got the old worn out rooms with the hard unpractical bed, the hotel offers a very good breakfast and the overall feeling is holding a 4 star rating hotel. The price was competitive and... See more

Rated 3 out of 5 stars

this is my edited review after a confrontation about their frivolous posting of our hospitality business in google maps and bluepillow without consultation nor consent. they did not respond to my init... See more

Company replied

Rated 5 out of 5 stars

Great accommodation, airport pickup was the most exciting, friendly staff and the apartment is well kempt with state of art equipment. The beddings were superb, and the Manager Elther kept on checking... See more

Company details

  1. Holiday Accommodation Service

Written by the company

Il motore di ricerca alloggi globale che permette di trovare la miglior soluzione al minor prezzo.Tutti gli alloggi per te in un unico sito semplice da usare, nessuna commissione.


Contact info

3.6

Average

TrustScore 3.5 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cancelled

I booked a hotel in turkey. Moments after booking hotel said they have cancelled my booking.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Hôtel was closed when I arrived…

I booked an hotel in Japan at Hoshino Resorts Kai Nikko on blue pillow’s website.
When I arrived at the hotel it was totally closed and even looked abandoned.
They don’t want to refund me ..
Avoid this website

8 October 2025
Unprompted review
Rated 4 out of 5 stars

Worthwhile for $50/night

Summary:
$50/night for Private room with King bed, Bathtub, and Parking right outside my window.

Context:
It was luxury for me after nearly two weeks on the road, sleeping in tents, or bunk beds in dorms.

But:
* The door was jammed so I had to ask for help, but the front desk guy came over and helped without complaining - at 1:30am in the night.
* The shampoo in the pouch was cheap, insufficient, and gooey like plastic.
(Luckily I had brought my own travel shampoo/conditioner/soap/ lotion etc.)

16 August 2025
Unprompted review
Rated 1 out of 5 stars

this was a cottage advertised through…blue pillow

this was a cottage advertised through blue pillow with 9/10 ratings! it was damp, pokey and from the 1970's - brown, brown and brown. it was in stop and call pembrokeshire at the top of the hill. i could have managed that but i lost a front door key. the owners tried to charge me £150 for one lost key saying they had not others and would have to change the locks! who has one key for a holiday let??? anyway, after weeks of back and fore they wouldnt let up so ive ended up paying £62 quid for key - very poor show.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam site.

Scam site.
They advertise with the lowest price on 'partner websites'. However, when you click on the link to this website these offers don't exist and you get links to 'partner websites' where the prices are much higher.
Hence, this website is a scam and only a trick to link you to other websites.
Hence, be very careful with lowest price offers. Stick with reputable websites and don't be tricked with lowest price offers.

28 July 2025
Unprompted review

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