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Bloor Homes & Fitchett by BloorReviews 

6,086
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 888 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the professionalism and genuine care from the team. Many people appreciate the personalized approach and the continuous support received throughout their home-buying journey. However, some customers also noted that despite initial positive experiences, they faced uncertainty due to unexpected delays in completion timelines, primarily caused by external factors.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, with many reviewers expressing appreciation for the helpful,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Location

Customers express high satisfaction with the locations offered, often describing them as amazing residential... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am more than happy with our new home with Bloor homes Banbury Rise development, they have kept us up to date through out the process of our part exchange, nothing was too much trouble. Jenny in th... See more

Company replied

Rated 5 out of 5 stars

Lewis, the Site Manager at Newport Vale, has been brilliant throughout the whole process. He’s always been happy to help with any questions or requests we’ve had and has been incredibly patient with... See more

Rated 5 out of 5 stars

My partner and I had such a great experience buying our beautiful new home at Saxon Park. Christian and Lyndsey have been brilliant from the very beginning and honestly couldn’t have done enough for u... See more

Company replied

Rated 5 out of 5 stars

We first met Dan and Matt in Toddington in January 2026 to express our interest in a property. We then went along to The Manors in Westoning and fell in love with a corner plot. Dan and Matt guided us... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,086)

823 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant staff

From my very first visit Kate and Vanessa from the Sales Team made me feel at home. They were very understanding, helpful, caring and so friendly. Nothing was to much trouble. I often see Kate and Vanessa around the site and they always give a wave or say hello.
I must also praise the Site Manager Paul. He has also been very helpful and happy to sort out any little snags, most of the time the same day. The workman on site are also very polite and helpful and a credit to the company.
The site itself has a nice open feeling about it. The Houses and Bungalows are not crammed on top of each other and they all have nice big gardens. The standard of finish is very good.
Thank you for my lovely new home

27 February 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Janette, thank you for taking the time to share your experience with us. We are so pleased to hear of the service you’ve received at our Priors Meadow development. Our teams work really hard to give you the best possible experience and it’s great to hear we have left a lasting impression on you. We will be sure to share you kind words with Kate, Vanessa and Paul and we wish you all the best in your new home, Laura

Rated 5 out of 5 stars

Delighted with Bloor Homes

Throughout the entire sales process (approximately 9 months from first visit to the sales office to completion), the sales team at Priors Meadow (Kate, Vanessa and Ellie) were always most helpful and obliging and never failed to return telephone calls and emails in the most timely manner. The Sales Team carefully explained the entire sales process to us and we were always kept fully informed of the progress of the house completion. We could not have asked for any better attention or service. The post sales service has also been excellent both on site through Paul and Josh and regular calls from Head Office. So far we’ve had an excellent experience with Bloor Homes and are very pleased with the quality of our home.

10 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi John, thank you for taking the time to leave such a fantastic review! We’re so happy to hear that our Priors Meadow team made your experience such a positive one. We always strive to provide a smooth and supportive experience throughout the entire journey, so it’s wonderful to hear that you felt truly looked after every step of the way. We’ll be sure to pass your kind comments on to Kate, Vanessa, Ellie, Paul and Josh, who will all be delighted to know they made such a positive impact on your experience. Enjoy your beautiful new home, and thank you again for choosing Bloor Homes. Best wishes, Laura

Rated 5 out of 5 stars

Our Priors Meadow Move

We recently moved into our new home on
Priors Meadow development. Our experience
from first visit to view show home until our eventual purchase and move was first class.
All colleagues, Kate, Vanessa and Elly, were very helpful, friendly and knowledgeable. It made our decision to purchase a Bloor Home an easy one.
After care service when we moved into our new home was exceptional as well.

30 September 2025
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi SuzyQ, thank you for taking the time to share your review! We're so pleased to hear that you're enjoying your new home and that our team was there to assist even after the move-in day. Your comments about our after-sales support truly mean a lot and we will make sure your kind words are passed to all of the team. Wishing you all the best, Laura

Rated 5 out of 5 stars

Excellent Sales Team!

Communication from the sales team at Bloor Homes, Avon Rise, Malmesbury has been excellent. The sales team have been exceptionally helpful throughout the process from the moment we reserved our new home! Nothing has been too much trouble. They have been kind and considerate and made us feel at ease every time we have visited the site.

1 April 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Sue, thank you for sharing your 5* review. We're so happy to hear that your experience has been a positive one. Our teams are passionate about guiding each homeowner through every detail with care, and it’s always great to hear when that shines through. Wishing you all the best, Laura

Rated 5 out of 5 stars

Lovely team and development at Priors Meadow



Kate and Vanessa at Priors Meadow, Southbourne, were exceptionally friendly and helpful during the whole buying process, answering any questions we had and keeping us updated with build progress. We had quite a long chain which caused delays but the team were patient and understood there were things that were out of our control. The site managed to finish our property faster than anticipated which was much appreciated and which in my experience, was a first with buying a new build. The development feels spacious and peaceful despite building works still going on, and site team is respectful. We’re very happy in our new home.

30 April 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Emma, thank you so much for taking the time to share your wonderful review with us. We’re delighted to hear that Kate and Vanessa made your home-buying journey such a positive experience. It’s also fantastic to know that their communication and support helped guide you through each stage with confidence. We’ll be sure to pass on your kind words to both of them and the wider team. Wishing you all the very best as you settle into your new home, and please don’t hesitate to get in touch if there’s anything further we can do to help. Thanks again, Laura

Rated 5 out of 5 stars

I’ve had a great experience with Bloor…

I’ve had a great experience with Bloor Homes at Avon Rise so far. Jane, Chloe and Rachel have all been friendly, helpful and supportive throughout the buying process, making everything feel smooth and stress-free. Thank you all!

10 May 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Gemma, thanks so much for your lovely review. We're so happy to hear that you have had such a positive experience. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

Outstanding Support From the Sales Advisors

We’ve had a great experience throughout the process of buying our new build. From the very beginning, our sales advisors at Priors Meadow Southbourne have been professional, knowledgeable, and extremely helpful, making the whole experience smooth and straightforward.

We are so grateful to have had Kate and Vanessa whose friendly and approachable manner made a real difference, and nothing felt like too much trouble. Communication was excellent throughout, with the team always available to answer questions, provide updates, and offer guidance whenever needed.

The level of customer service and support we received gave us confidence every step of the way, and we really appreciated the attention to detail and commitment shown throughout the process.

A big thank you to Kate and Vanessa for all their hard work and support!

10 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Sophie, thank you for your wonderful feedback. We’re delighted to hear that your experience at Priors Meadow Southbourne was smooth and positive from start to finish, and that Kate and Vanessa were able to provide the support and guidance you needed throughout the process. We truly appreciate your kind words and will be sure to pass your thanks on to Kate and Vanessa. Wishing you all the best, Laura

Rated 5 out of 5 stars

Actually 5 stars is not enough for Julie

Actually 5 stars is not enough for Julie and Damon at Thorston Fields. They go above and beyond a true asset to Bloor Homes

10 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Joanne, thank you so much for your amazing feedback. We’re thrilled to hear that Julie and Damon made such a positive impression and went above and beyond throughout your experience at Thorsten Fields. Thanks for your support and we wish you all the best, Laura.

Rated 5 out of 5 stars

Met with kate in Chippenham on multiple…

Met with kate in Chippenham on multiple occasions. Herself and colleague were very informative and made Bloor the stand out of the new builds in the area due to their professional and friendly manner. Would definitely recommend.

4 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Andy, thank you for your lovely recommendation. Here at Bloor we strive for 100% satisfaction so it is great to hear of your positive experience. We hope to welcome you back again soon. Best wishes, Laura

Rated 5 out of 5 stars

Our Bloor Homes experience at Southbourne

From 1st contact by phone on 20th January to date, Kate (Boon) and Vanessa in the Southbourne site office have been welcoming, helpful, supportive and encouraging and been a credit to Bloor Homes. Joshua Nicklin & Paul Wells of the construction team have similarly been very helpful and positive. We would certainly recommend them (and therefore Bloor Homes!) to anyone. Sadly, the website design to enable me to complete and submit this review has, in my view (an 80 year old!) been difficult to follow and I have only been able finish this with the help of my grandson.

8 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you very much for taking the time to share such detailed feedback. It’s wonderful to hear that Kate and Vanessa at our Southbourne development, along with Josh and Paul provided you with such a helpful and supportive experience. We’ll make sure your kind words are passed on to all of them. Thank you again for recommending us, it’s greatly appreciated. Best wishes, Laura

Rated 5 out of 5 stars

Very helpful and great customer service…

Very helpful and great customer service from start to finish from the Evesham Gate team.

7 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Chris, thank you for sharing your 5* review! We are so pleased to hear our Evesham Gate team have help support you from start to finish. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

Fantastic customer service and personalised support

Fantastic customer service and personalised support at Shottery view Bloor by Olivia and Emma. Couldn’t fault them. Unfortunately my mortgage fell through so couldn’t obtain a property with Bloor but I’d definitely consider Bloor in the future

1 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you so much for your kind words about Olivia and Emma. We’re really pleased to hear you received such fantastic support at our Shottery view development. We’re sorry to hear your mortgage didn’t come through this time, but we truly appreciate you considering a Bloor home for the future. If there’s anything we can do to help down the line or support you in exploring options again, we’d be very happy to assist. Wishing you all the best, Laura

Rated 5 out of 5 stars

Outstanding team at Cottage Farm, Oadby

Outstanding service from start to finish from the team at Bloor Cottage Farm.

At the beginning, Sheila showed me around and was incredibly knowledgeable, helpful, and welcoming. Sandy then stepped in and between them both, I always felt looked after throughout the whole process. They were always friendly, approachable, and genuinely made me feel like I mattered as a customer. They made every stage feel exciting rather than stressful.

After completion, Carl took over supporting the aftercare side and was brilliant. He was always quick to answer questions and get any minor issues resolved efficiently. Even after completion, I still feel well supported and confident that any help or advice I need will be there.

The house itself has been built to an outstanding standard, and I couldn't fault it. You can tell a lot of care, and attention has gone into the build and finish throughout the property.

I genuinely couldn’t fault anything. The whole process was made easy, smooth, and stress free from beginning to end. Sandy, Sheila, and Carl are a real credit to Bloor Homes and I would definitely recommend them to anyone buying a home. Thanks to you all :)

6 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Manpreet, thank you so much for your kind feedback. We’re delighted to hear you had such a positive experience at Cottage Farm from start to finish. Sheila, Sandy and Carl will be thrilled to hear your comments. It’s also great to know you felt supported throughout the whole journey and that our aftercare service has continued to give you confidence after completion. Your recommendation truly means a lot! Thank you for choosing us . All the best, Laura

Rated 5 out of 5 stars

Right from the start Joanna has been a…

Right from the start Joanna has been a pleasure to deal with. She extended a warm welcome when we first went into the sales office and listened carefully to our needs for our new home. When showing us around she pointed out the various features of the two properties we were interested in, and this helped tremendously with our decision to reserve one of them.

Really impressed with the team at Bloor Homes and I’m sure this will continue as we move to our new home and the after sales team.

3 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Bryn and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Joanna and wish you all the best with the move! Thanks again, Laura

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful! Tracy and India were amazing!

3 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Bradley, thank you for sharing your 5* review! We really appreciate your support. Best wishes, Laura

Rated 1 out of 5 stars

I’m extremely disappointed with Bloor…

I’m extremely disappointed with Bloor Homes and how they’ve handled an ongoing issue with my garden wall foundation.

Despite NHBC setting a clear deadline for the foundation to be brought up to standard, nothing meaningful has been done. The foundation currently sits at just 1.25m, when it should be over 2.5m to comply with NHBC requirements. This isn’t a minor detail—it’s a fundamental structural issue that should never have been overlooked in the first place.

It’s frustrating to be left chasing this, especially when there are clear guidelines and deadlines in place. Homeowners shouldn’t have to push this hard just to get basic standards met.

I expected better accountability and professionalism. Right now, it feels like being ignored rather than supported.

If anyone else has dealt with similar issues, I’d be interested to hear how you got them resolved.

1 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Anette, thank you for your feedback. This is currently with our customer care team. Kind regards, Laura

Rated 5 out of 5 stars

A great experience with Bloor

From the very start, our experience with Bloor homes in Shrivenham has been amazing. Our sales advisor Joanna Lang has been helpful and friendly, answering our many questions and guiding us through the journey of buying our home.
We are very impressive with the home we have chosen ( Morris) and the price and incentives we were given. I cannot recommend Bloor highly enough in this our first experience of them. We are very much looking forward to more from the team as we move forward with our sale.

3 May 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Sally. Wow – thank you so much for your kind and thoughtful review! It has truly made our day to hear how much you have enjoyed your experience with our Shrivenham team so far. We're incredibly grateful and wish you all the best as you prepare to move into your beautiful new home. Kindest regards, Laura

Rated 5 out of 5 stars

Excellent experience

Excellent experience. India and Tracey (sales, Brize Meadow) made reserving a property easy and provided weekly construction updates. They were patient, professional, and personable during difficult personal circumstances. Ash (site manager) was thorough, and the snagger confirmed the house was built to a very high standard. Thank you!

18 March 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Thomas, thank you for your fantastic feedback! We’re delighted to hear how much you’re enjoying your new home. Our teams are committed to building homes that are not only beautiful but also built to last and it’s incredibly rewarding to hear that we delivered on that promise. We’ll be sure to share your comments with the whole team. They’ll be just as thrilled as we are! All the best, Laura

Rated 5 out of 5 stars

We are both really pleased with the…

We are both really pleased with the service we have received so far from bloor homes. Alexis has been extremely helpful and made everything so far really easy and stress free. We can’t wait to move into our new home!

2 May 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Jake, thank you for sharing your review. We're thrilled to hear of the excellent service you've received from Alexis and we look forward to welcoming you to your beautiful new home soon. Best wishes, Laura

Rated 1 out of 5 stars

No accountability from Bloor

Genuinely awful experience from start to finish.

We raised issues with the garden at the home demonstration, uneven ground and holes everywhere, and were told it would be sorted. Nearly a year later, it still hasn’t been.

The lawn was never properly done. It was just reseeded, and badly. The contractors did the absolute bare minimum. No proper levelling, no rolling, no real ground preparation, and the seed was not even raked in properly. The result is exactly what you would expect, patchy grass, large bare areas, and a garden that is still completely unusable.

Months of going back and forth and nothing has actually been fixed. Every time there is another excuse, usually blaming the weather, instead of anyone taking responsibility.

Communication has been poor throughout. We have had to chase constantly and still get no clear answers or proper plan. We have already asked for the lawn to be re-turfed properly because reseeding is clearly not working, but this is just being ignored.

We have effectively been left without a usable garden for the best part of a year. That is completely unacceptable.

Once they have your money, the attitude changes. The whole “family owned” image means nothing when the aftercare is this poor.

I have seen how other developers handle issues and this is nowhere near that standard. There is no urgency and no accountability.

At this point we just want it fixed properly.

Based on our experience, I would strongly advise anyone to think twice before buying from Bloor Homes.

21 April 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Anna and thank you for taking the time to share your experience. This isn’t the type of feedback we hope to receive, and we would like to pass your comments along to our divisional team to review. We have requested some additional information via Trustpilot, if you could kindly respond. Kind regards, Laura

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