Blinds To Go Reviews 4,936

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the excellent service, from initial consultations to efficient installations, noting the care and attention to detail provided by various team members. Reviewers are very happy with the overall user experience, finding it super easy and well-communicated throughout their multiple purchases. However, some customers also noted issues with product quality, such as broken hooks, missing vanes, or blinds that bent or fell apart after a few months. There were also occasional complaints about installation, with some finding it harder than expected or installers leaving debris behind. A few people experienced difficulties with customer service regarding remote deliveries or scheduling, and some felt the company did not stand behind their product.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, efficiency, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the product,... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 4 out of 5 stars

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left sc... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Xxxx

The experience was good but this survey stuff would lead me to not ever use you again.

3 June 2026
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Reply from Blinds To Go

Hi John,
Thank you for your feedback. We're glad the experience was good, and we understand your concern about the survey. We still appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Staff overall was friendly and helpful

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left screws and other little bits behind on the floors and I almost stepped on screws in bare feet couple of times in the days following.

2 June 2026
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Reply from Blinds To Go

Hi Rosemarie,
We appreciate you sharing this , we're happy the in-store team took great care of you. We're sorry about the screws left behind after installation, that shouldn’t have happened. We’ve passed this feedback along to be addressed.

Rated 5 out of 5 stars

The whole experience was great

The whole experience was great
Installation was tremendous
I am very satisfied and would highly recommend them

10 June 2026
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Reply from Blinds To Go

Thanks for sharing this Gerald ! We’re happy to hear everything went smoothly and appreciate your recommendation.

Rated 5 out of 5 stars

Exception quality & service!

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It was such a pleasure to deal with her and Juan who measured and installed my blinds did a fabulous job!!

8 June 2026
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Reply from Blinds To Go

Hello Gina,

Thank you for sharing this! Peggy and Juan will appreciate your kind words. We’re happy everything worked out well for you.

Rated 1 out of 5 stars

I spent a couple of thousand dollars at…

I spent a couple of thousand dollars at this store in Deptford, New Jersey. For one the manager or whoever she is is very rude and obnoxious. For 2 I keep having problems with one of the mini blinds I purchased. It bent after having the blind a few months. They do not stand behind their product. They said if it bends thats basically on me. So I ordered a new blind. The second one literally fell when I was pulling it down and bent as it fell. They re-did the blind but are basically blaming us that we did not put it in correctly. The first time they installed it and we still had a problem. So this is the second time now that i had a problem. Now they want to charge me for coming to install it themself. I originally went there in July of 2024 because they were supposedly good. That is a joke

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy With My Purchase

Great quality and price, the staff very helpful and friendly. I like the way they manufactured their own products and their showroom in Lakewood open 7 days a week. Overall I am happy with the great service, highly recommended. Thank you

9 June 2026
Unprompted review
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Reply from Blinds To Go

Thank you for your feedback Yang ! We're happy to hear you’re pleased with the service and your experience in Lakewood. We appreciate your recommendation!

Rated 5 out of 5 stars

Very helpful

Very helpful, and great instillation.

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service very helpful and that you are pleased with the installation. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars
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Reply from Blinds To Go

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a great experience with both our product and service. Your satisfaction is our top priority, and your kind words truly mean a lot to our team.

Rated 5 out of 5 stars

GREAT and VERY easy to deal with

GREAT and VERY easy to deal with. Not very common nowadays

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service great and easy to deal with. Providing a seamless experience for our customers is something we strive for every day, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Prices on the spot for every option

We loved working with Tranae Landrum in person at Blinds To Go in Peabody, MA. After struggling to compare roller shade options at various online companies, it was incredibly helpful to have someone who could instantly explain the price differences between materials, valances, and additional options. She told us that Solar 1% is the same as Light Filtering, which gave us a few more options. She provided prices on the spot for every choice I was considering. When I placed my order for the Leyton Swan material, I felt great about both my selection and the value I was getting. Tranae was super knowledgeable and made the entire experience easy and enjoyable. Thank you!

9 June 2026
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Reply from Blinds To Go

Hi Sheila,
Thank you for your kind words! We're so happy Tranae was able to help make the process easy and enjoyable. Enjoy your new shades, and thank you for choosing Blinds To Go!

Rated 5 out of 5 stars

The blind installer was on time

The blind installer was on time. He was very professional. He introduced himself and asked where were the windows that needed the blinds installed. Once I showed him, he got started and was finished in no time at all

2 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our installer was punctual and professional, and that the installation process was quick and efficient. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

great service

everything on time and well done

2 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything was on time and well done with your experience at Blinds To Go. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

It was so easy to deal with Blinds to go in Patchogue

It was so easy to deal with Blinds to go, from being to end it went very easy. Lots to chose from, was given about when they would be installed and they even came in early. I had my verticals and skylight shades in less then a month. Justin installed them and was very neat and professional. I know where my next order will be placed when i need more. Thank you for the great job well done

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful experience with Blinds To Go! We are thrilled to hear that the entire process was smooth and satisfactory for you. It's great to know that our wide range of options and timely service met your expectations. We will certainly pass along your kind words to Justin for his professionalism and neat work.

We look forward to assisting you with your next order and continuing to provide you with excellent service. Thank you once again for your kind review and for choosing Blinds To Go!

Rated 5 out of 5 stars

From Day 1/Purchase to Day 11/Installation

As soon as we walked in, we were greeted by Keylaine Walls who gave us a quick explanation of the store and then gave us time to look. Once we knew where we had questions, Keylaine came to help and explain everything we needed to know. I made my choice of blinds and within a short time Keylaine had my order worked up, a date for someone to come to check measurements and we were done.

9 June 2026
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Reply from Blinds To Go

Thanks so much for sharing your experience Irene ! We’re glad Keylaine was able to help make everything simple and efficient from start to finish. We appreciate your support!

Rated 5 out of 5 stars

Sales & Installation

Sales, service, product and price all great. Installation was great and very satisfied

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our sales, service, product, and pricing. It's fantastic to know that you are very satisfied with the installation as well. Your feedback means a lot to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

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