Blinds To Go Reviews 4,943

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the excellent service, from initial consultations to efficient installations, noting the care and attention to detail provided by various team members. Reviewers are very happy with the overall user experience, finding it super easy and well-communicated throughout their multiple purchases. However, some customers also noted issues with product quality, such as broken hooks, missing vanes, or blinds that bent or fell apart after a few months. There were also occasional complaints about installation, with some finding it harder than expected or installers leaving debris behind. A few people experienced difficulties with customer service regarding remote deliveries or scheduling, and some felt the company did not stand behind their product.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, efficiency, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the product,... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 4 out of 5 stars

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left sc... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Prices on the spot for every option

We loved working with Tranae Landrum in person at Blinds To Go in Peabody, MA. After struggling to compare roller shade options at various online companies, it was incredibly helpful to have someone who could instantly explain the price differences between materials, valances, and additional options. She told us that Solar 1% is the same as Light Filtering, which gave us a few more options. She provided prices on the spot for every choice I was considering. When I placed my order for the Leyton Swan material, I felt great about both my selection and the value I was getting. Tranae was super knowledgeable and made the entire experience easy and enjoyable. Thank you!

9 June 2026
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Reply from Blinds To Go

Hi Sheila,
Thank you for your kind words! We're so happy Tranae was able to help make the process easy and enjoyable. Enjoy your new shades, and thank you for choosing Blinds To Go!

Rated 5 out of 5 stars

The blind installer was on time

The blind installer was on time. He was very professional. He introduced himself and asked where were the windows that needed the blinds installed. Once I showed him, he got started and was finished in no time at all

2 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our installer was punctual and professional, and that the installation process was quick and efficient. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

great service

everything on time and well done

2 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything was on time and well done with your experience at Blinds To Go. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

It was so easy to deal with Blinds to go in Patchogue

It was so easy to deal with Blinds to go, from being to end it went very easy. Lots to chose from, was given about when they would be installed and they even came in early. I had my verticals and skylight shades in less then a month. Justin installed them and was very neat and professional. I know where my next order will be placed when i need more. Thank you for the great job well done

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful experience with Blinds To Go! We are thrilled to hear that the entire process was smooth and satisfactory for you. It's great to know that our wide range of options and timely service met your expectations. We will certainly pass along your kind words to Justin for his professionalism and neat work.

We look forward to assisting you with your next order and continuing to provide you with excellent service. Thank you once again for your kind review and for choosing Blinds To Go!

Rated 5 out of 5 stars

From Day 1/Purchase to Day 11/Installation

As soon as we walked in, we were greeted by Keylaine Walls who gave us a quick explanation of the store and then gave us time to look. Once we knew where we had questions, Keylaine came to help and explain everything we needed to know. I made my choice of blinds and within a short time Keylaine had my order worked up, a date for someone to come to check measurements and we were done.

9 June 2026
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Reply from Blinds To Go

Thanks so much for sharing your experience Irene ! We’re glad Keylaine was able to help make everything simple and efficient from start to finish. We appreciate your support!

Rated 5 out of 5 stars

Sales & Installation

Sales, service, product and price all great. Installation was great and very satisfied

9 June 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our sales, service, product, and pricing. It's fantastic to know that you are very satisfied with the installation as well. Your feedback means a lot to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent All-round service

Excellent All-round service
Everything from the in-home consultation to the installation was done with a high degree of professionalism and knowledge. Every person we have had contact with in any capacity has been prompt, polite and helpful. I highly recommend Blinds to Go!

8 June 2026
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Reply from Blinds To Go

Hi Susan,
Thank you for your kind feedback. We're so glad to hear everything went smoothly from start to finish. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

This was the third time that I use…

This was the third time that I use Blinds to Go. My experiences with the workers, whether they measured the windows in my house or fitted them were all positive. They are the faces of the company and they have done well.

17 November 2025
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that you have had positive interactions with our team on multiple occasions. Our staff takes great pride in providing excellent service, and it’s wonderful to know that their efforts have made a positive impression on you.

Your feedback is incredibly valuable to us, and your continued trust in our services is greatly appreciated. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

Rated 5 out of 5 stars
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the quick and clean installation of your window treatments. Our team works hard to ensure a seamless experience for our customers, and your feedback is truly appreciated. If you have any more projects in the future or need assistance, please don't hesitate to reach out. We look forward to serving you again!

Rated 4 out of 5 stars

Quality product and service

Quality product
Professionals all around - sales - communication- measurements and installation.

5 June 2026
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Reply from Blinds To Go

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our products to be of quality and appreciated the professionalism of our team. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service.

If there is anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.

Rated 5 out of 5 stars

Exceptional service

From the moment I walked in the store until my blinds were hung on the windows the service was wonderful. The staff were professional, friendly and pleased to answer any of my questions. The sales person helped me choose the blinds I wanted and the person who installed them did so on time, made sure they looked good and explained how to use the remote for my motorised blinds. I am very pleased.

31 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us, Teresa! We are thrilled to hear that you had a wonderful experience from start to finish. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that we met your expectations.

Rated 5 out of 5 stars

Great place to shop but expensive

Great place to shop but expensive, nice blinds etc
To costly for us old folks who try and get better deals with only having fixed income but can't get deals for lower prices this place does not help that way

31 May 2026
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Reply from Blinds To Go

Hi Vic, thank you for the review - we are sorry that you were not able to find something within your budget though - everything is custom made so custom products are typically more expensive than off the shelf or cut-to-size blinds. We are here to help though and would love to try to find something in your price point if possible!

Rated 5 out of 5 stars

Excellent products

I have been using Blinds to Go for years and have always been happy with the quality and shopping experience.

24 May 2026
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Reply from Blinds To Go

Love to hear this, Gail! Thanks for the great review!!

Rated 5 out of 5 stars

Awesome power blinds!

My experience with your company was Awesome! From the customer service at the store to the installer that put up the blinds. Keep up the good work!

31 May 2026
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Reply from Blinds To Go

Thank you for the glowing review, Johnnie!!

Rated 5 out of 5 stars

Great job

The installers were on time, worked efficiently and left the space as they found it. Explained how to operate the motorized blind before leaving.

7 June 2026
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Reply from Blinds To Go

Hi Gillian,
We're glad to hear everything went smoothly and that the team took the time to show you how everything works. We appreciate it.

Rated 5 out of 5 stars

My experience with Blinds To Go

From start to finish, each person that I dealt with was extremely professional and helpful. The sales person, the man who came to measure and the installer, Mohammad, were friendly and very knowledgeable. The blinds were installed in my porch and they just finish the room. Beautiful job!! I am very happy.

19 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful feedback with us, Jean! We are thrilled to hear that you had such a positive experience with everyone involved on our team! We look forward to working with you again in the future!

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