I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product... See more
Company replied
From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself.... See more
Company replied
Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solv... See more
Company replied
Company details
Written by the company
We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Contact info
Unit 7, Oro Park, 26 Kiepersol Crescent, Atlas Gardens Business Park, Cape Farms, 7550, Cape Town, South Africa
- 0870125007
- Info@BlindsDirect.co.za
- blindsdirect.co.za
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love this product.Great service
9 March 2026
Reply from BlindsDirect.co.za
Hi Francois
We appreciate this lovely review, thank you!
Blinds Direct Team
It was easy to order
It was easy to order, quick for delivery and easy for installation. Product exactly as is on website
9 March 2026
Reply from BlindsDirect.co.za
Hi Anelda
Thank you for the wonderful review!
Blinds Direct Team
Great service as always..
Great service as always... Nice quality, speedy delivery... Highly recommended
11 March 2026
Reply from BlindsDirect.co.za
Hi Kevin
We appreciate the great review and recommendation - thank you!
Blinds Direct Team
This is my 3rd set of blinds ordered
This is my 3rd set of blinds ordered. Just as beautiful as ever.
11 March 2026
Reply from BlindsDirect.co.za
Hi Mandy
Thank you for the fantastic review and your continued support!
Blinds Direct Team
Great service and a quality product
10 March 2026
Reply from BlindsDirect.co.za
Hi Colin,
Thank you for the 5-star review, we appreciate it!
Blinds Direct Team
Quick service, prompt responses
2 March 2026
Reply from BlindsDirect.co.za
Hi, Natassja
We appreciate you taking the time to leave us with this great re!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi Jenny
Thank you for the stunning review, we look forward to assisting you with your next order!
Blinds Direct Team
Follow up was prompt.
6 March 2026
Reply from BlindsDirect.co.za
Hi Russell
Thank you for the great review, we truly appreciate it!
Blinds Direct Team
Efficient and professional service
Efficient and professional service. Excellent quality, superb fittings and fast delivery. Will return for more orders. Best by far!
5 March 2026
Reply from BlindsDirect.co.za
Hi, Elmarie
We appreciate this superb review, it's truly appreciated!
Blinds Direct Team
Good quality
The website is very user friendly and make sure you order the correct size
26 February 2026
Reply from BlindsDirect.co.za
Hi, Jacob
Thank you for the great review!
Blinds Direct Team
EFFICIENT AND GOOD SERVICE
Ordering from BlindsDirect is easy, professional and they are very helpful. I would highly recommend this company.
26 February 2026
Reply from BlindsDirect.co.za
Hi, Kim
We appreciate you taking a moment to leave us with this lovely review - thank you!
Blinds Direct Tea,
Reply from BlindsDirect.co.za
Hi, Marlize
Thank you for the wonderful review!
Blinds Direct Team
Excellent service received the correct…
Excellent service received the correct items and promptly
19 February 2026
Reply from BlindsDirect.co.za
Hi
Thank you for taking a minute to leave us with this lovely review!
Blinds Direct Team
Order was misplaced but blinds now…
Order was misplaced but blinds now delivered. Haven't had time to put them up.
19 February 2026
Reply from BlindsDirect.co.za
Hi, Daniel
We sincerely apologize for the delay caused by the blinds being in the wrong dispatch section and we hope your blinds are now up and looking great!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Uli
Thank you for the great 5-star review!
Blinds Direct Team
Perfect blinds
My third, maybe fourth order. Fantastic service, quick delivery and perfect blinds. Would recommend Blinds Direct without any hesitation.
25 February 2026
Reply from BlindsDirect.co.za
Hi, Marlene
Thank you for your lovely feedback and continued support of Blinds Direct, we truly appreciate it!
Blinds Direct Team
Returning customer
I’m a returning blinds direct customer. The product works well, is easy to install and is of a high quality - you must just make sure your measurements are accurate!
25 February 2026
Reply from BlindsDirect.co.za
Hi, Kay
We appreciate you taking a moment to leave us with this great review and for the continued support- thank you!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Adrian
Thank you for the lovely 5-star review!
Blinds Direct Team
The blinds fitted perfectly
The blinds fitted perfectly. I am very pleased. Thank You
13 February 2026
Reply from BlindsDirect.co.za
Hi, Lesley
Thank you for the wonderful review, much appreciated!
Blinds Direct Team
The blinds are lovely
The blinds are lovely. Delivery was easy.
My measurements were just wrong. But that's a Tania problem....
13 February 2026
Reply from BlindsDirect.co.za
Hi, Tania
Thank you for the lovely review! One of our team members have reached out to see if we can assist with the sizing issue.
Blinds Direct Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.