I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more
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We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Unit 7, Oro Park, 26 Kiepersol Crescent, Atlas Gardens Business Park, Cape Farms, 7550, Cape Town, South Africa
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I had 2 custom blinds made as they are not a standard size that you can purchase. The blinds are perfectly made and the sizes are on par. The colour that I chose was not the colour I received as per the chart given, but I am so happy with the colour I got, because it was the colour I would have chosen if it was on the chart.

Reply from BlindsDirect.co.za
The guidelines in the website for how to measure are fabulous, I also got some instant on line advice on the best blinds to order for my situation.
We followed your instructions, ordered our blinds, you kept us informed of progress with our order.
They arrived and we put them up.
Super impressed

Reply from BlindsDirect.co.za
Fast and efficient!
Excellent quality. Beat any of the competitor prices without sacrificing on quality

Reply from BlindsDirect.co.za
Correct order and very fast service
Good Quality blinds

Reply from BlindsDirect.co.za
I ordered a white item and expected white. Your system indicates it as white, not white washed. The worst is that it is even a bad white wash and about 95% natural. This is misleading and your customer service is not helping.

Reply from BlindsDirect.co.za
I love working with Blindsdirect ! super efficient service and high quality product, all 4 large blinds were great quality and easy to install

Reply from BlindsDirect.co.za
Easy and smooth process from ordering through to delivery. this is the fourth time we have used BlindsDirect and the result has been excellent each time.

Reply from BlindsDirect.co.za
Always a pleasure dealing with Blinds Direct, ordering process is quick and easy and blinds are always made to the required specifications making them quick and easy to install.
The nail-in anchors provided with the blinds, in my opinion do not offer sufficient holding strength for the Venetian blinds. I always end up using other fasteners when installing.

Reply from BlindsDirect.co.za
Unbelievable quick turn around times. Perfect fit and good quality

Reply from BlindsDirect.co.za
Blinds to forever !
Then when delivered only 1 blind arrived on a friday. Rest delivered on the monday only after complaining
Probably wont use you guys again

Reply from BlindsDirect.co.za
Ordered a single blind online, measurement guide made the process simple and it arrived quickly and fitted perfectly.

Reply from BlindsDirect.co.za
Blinds were perfect and arrived within expected timeframe.

Reply from BlindsDirect.co.za
second time I ordered blind service outstanding as always with fast delivery.

Reply from BlindsDirect.co.za
Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solve any issues & ordering from them is always a breeze. I will definitely always order from them in the future

Reply from BlindsDirect.co.za
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