I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product... See more
Company replied
From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself.... See more
Company replied
Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solv... See more
Company replied
Company details
Written by the company
We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Contact info
Unit 7, Oro Park, 26 Kiepersol Crescent, Atlas Gardens Business Park, Cape Farms, 7550, Cape Town, South Africa
- 0870125007
- Info@BlindsDirect.co.za
- blindsdirect.co.za
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BlindsDirect.co.za
Hi Annelie
Thank you for the great review and your continued support! We trust your new blinds are looking beautiful .
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi Tim
Thank you for taking a moment to leave us with this lovely review, it is much appreciated!
Blinds Direct Team
Quick and easy ordering
Quick and easy ordering
Quick response and delivery
Delivered exact product
4 April 2026
Reply from BlindsDirect.co.za
Hi Mattheus
Thank you for the wonderful review, we sincerely appreciate it!
Blinds Direct Team
The online process of placing the order…
The online process of placing the order is so easy, clear and smooth.
27 March 2026
Reply from BlindsDirect.co.za
Hi Dumisile
Thank you for the great review, we sincerely appreciate it!
Blinds Direct Team
This is the second time I have used…
This is the second time I have used Blinds Direct and on both occasions I got excellent service and a great product. Highly recommended!
2 April 2026
Reply from BlindsDirect.co.za
Hi Phil
Thank you for the great review, it is much appreciated!
Blinds Direct Team
From selection of blinds
From selection of blinds, ordering, payment and receipt, everything went smoothly.
What we expected after installing the blinds is what we envisaged.
Thank you for a great experience
2 April 2026
Reply from BlindsDirect.co.za
Hi Anthony
We appreciate you taking a moment to leave us with this stunning review , thank you!
Blinds Direct Team
Ordering process is so easy
Ordering process is so easy, the products are of good quality and delivery pretty quick. No complaints at all.
23 March 2026
Reply from BlindsDirect.co.za
Hi Caryn
We appreciate this wonderful review, thank you! We trust your roller blind is looking great.
Blinds Direct Team
Blind replaced
Always good service from Blinds Direct. I did have an unfortunate situation where I received my package but the courier company did not handle it with care. After informing Blinds Direct they immediately rectified the situation and replaced the damaged blind. Thank you Blinds Direct.
9 April 2026
Reply from BlindsDirect.co.za
Hi Jill
We're terribly sorry about the damages incurred during transport with the courier. The blind was made in the 2 working days as per our express terms but unfortunately due to your area being classified as a remote area and the Easter public holidays, it did delay the delivery and then the pick up to rectify the damages. Our team members have since confirmed that your blind is all sorted and on its way to you.
Once again, we apologise for the inconvenience and trust all will now be in order.
Blinds Direct Team
Thank you very much ,this is the 3rd…
Thank you very much ,this is the 3rd time purchasing from blinds direct and everytime the quality and sizes were perfect.
Just the handling of the courier needs a bit of attention as one piece had a slight crack due to mishandeling.
30 March 2026
Reply from BlindsDirect.co.za
Hi Alistair
Thank you for the continued support and for bringing this to our attention. We are looking at alternative couriers and packaging solutions at the moment to hopefully this shouldn't be an issue going forward.
One of our team members will reach out to you regarding the crack to get this rectified
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi Serina,
Thank you for the superb review!
Blinds Direct Team
Great product and great price
Great product and great price.
I am very happy and will be ordering from BlindDirect again.
25 March 2026
Reply from BlindsDirect.co.za
Hi Jacobus
Thank you for the lovely review! We look forward to assisting you with your next order.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi Mercia,
We appreciate the wonderful feedback - thank you!
Blinds Direct Team
Great and friendly service
Great and friendly service. Very helpful with blind problems.
22 March 2026
Reply from BlindsDirect.co.za
Hi Alida
Thank you for taking a moment to leave us with this lovely review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Peter
Thank you for the great review - it's truly appreciated!
Blinds Direct Team
Received my blinds within a week😁
Received my blinds within a week😁. Great quality and very easy to install..
20 March 2026
Reply from BlindsDirect.co.za
Hi Chumani
We sincerely appreciate this wonderful review!
Blinds Direct Team
Website was very intuitive
Website was very intuitive. Quick and easy. Payment was slick. Got feedback confirming order. Courier was easy to track. Delivered within time allocated.
19 March 2026
Reply from BlindsDirect.co.za
Hi Terence
Thank you the fantastic review!
Blinds DIrect Team
Reply from BlindsDirect.co.za
Hi Madelane
Thank you for the great review! We trust your blind looks great.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi Glenn,
We appreciate this lovely 5-star review, thank you!
Blinds Direct Team
It's a pleasure doing business with you…
It's a pleasure doing business with you as I can be sure that my order will arrive correct and in no time.
10 March 2026
Reply from BlindsDirect.co.za
Hi, Janine
Thank you for the stunning review and your continued support, it's much appreciated!
Blinds Direct Team
The blinds do not hold at the top when…
The blinds do not hold at the top when lifted. the locking mechanism does not engage
16 March 2026
Reply from BlindsDirect.co.za
Hi Peter
We're sorry to hear this, one of our team members has reached out to see how we can get this sorted ASAP.
Blinds Direct Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.