Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & st... See more
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Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Contact info
2141 Internationale Pkwy, 60517, Woodridge, United States
- 866-238-9228
- customerservice@blazzingfire.com
- blazzingfire.com
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Great find…
I was thrilled to find the clean door available on your site. Our neighborhood uses these as doors on our brick mailboxes and one had a broken latch. Happy to know where to find replacements as we need them. O especially loved the personal touch of th thank you note that was included.
I was pleased with my order and its…
I was pleased with my order and its prompt fulfillment.
Blazzing Fire was very professional
Blazzing Fire was very professional. Customer service was exceptional. After ordering, I received a very nice email confirming receipt. I was told approximately the time it would take to ship and receive and they were correct. I also received a thank you note with the shipment! Definitely recommend.
Everything good but poor communication.
Love our new fireplace insert
Love our new fireplace insert. Shipping was fast, very professional packing. Would use this company again.
Product as described delivered on time.
We received exactly what we expected…
We received exactly what we expected and in a timely manner.
Great customer service on the phone and…
Great customer service on the phone and quick shipping. They did great.
Blazzing Fire offers top quality…
Blazzing Fire offers top quality products. My new Dimplex firelog set looks real in my fireplace. The newest technology for electric fireplaces have come a long way and they provide this at really unbeatable prices.
I recommend them any day!
Best Outdoor Fireplace Set-Up For The Price
AS advertised. Great price. Easy Installation. Awesome folks to work with. Buy with confidence. Bought fireplace last fall and just installed (3-11-2026), I am very happy with my purchase and the customer assistance from the good folks at Blazing Fire.
Very impressed with price and customer care.
Blazing Fire is truly customer-centric...very helpful when we were considering the purchase...speedy shipping/delivery...fireplace insert far exceeded expectations...quality purchase at a great price...for sure a great company to consider if you are looking for anything fireplace related.
Blazzing Fire is 100% the go to company for anything fireplace-related. Love my Dimplex product
Love this product and this fine vet-owned company offered the best and most reasonable price, and it shipped fast! I first saw this Dimplex product at someone’s house and it was cozy and realistic. It’s so much betters for a nightly or daily cozy fire without the mess and effort. Blazzing Fire is 100% the go to company for anything fireplace-related.
Great Company and great service
I did a lot of research before buying a new fireplace burner and log set. Blazzing Fire had the Real Fyre G 46 burner at a great price and free shipping. Before ordering I called and spoke with a sales rep. She confirmed it was in stock and it was shipped out immediately. I would have purchased the log set too, but there would have been a two week delay as it was not in stock. Nevertheless, I'm thoroughly impressed with their friendly staff and the customer service. Great company!
The electric log fireplace looks real…
The electric log fireplace looks real and puts out ample heat which can be adjusted. I'm happy with my purchase.
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