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Blazzing Fire Reviews 765

•
TrustScore 5 out of 5

4.8

Fireplace Store
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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff's helpfulness, accurate answers, and courteous approach throughout the purchase process. People are consistently satisfied with the product quality, noting the realistic appearance of items and their effectiveness, with many appreciating the advanced technology and design. Reviewers also frequently mention the competitive pricing, often finding the best deals compared to other retailers, and appreciate the fast and well-packaged delivery of their orders. However, some customers also noted issues with packaging, with boxes arriving damaged or open, though the contents were often unharmed. A few other people also felt that the heat output of certain products was disappointing, not meeting their expectations for warmth.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers highlighting the realistic appearance and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and speedy... See more

Price

People report positive experiences with pricing, often finding great and unbeatable prices for products, with... See more

Customer service

Consumers find customer service to be exceptional, with many reviewers highlighting the friendly, helpful,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the top-quality products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company. Great communication getting this little heater to me despite my PO Box address. Good buy on hard to find electric fire place space heater, The last Dimplex one I had lasted over te... See more

Rated 5 out of 5 stars

Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & st... See more

Rated 5 out of 5 stars

Blazzing Fire customer service Awesome! First, Blazzing Fire's prices were the best I could find on the internet and much better than local companies. Second, I got a discount coupon. When it did... See more

Rated 5 out of 5 stars

World class customer service! Michelle was absolutely amazing. She was courteous and patient with me and worked with me throughout the entire purchase. She had accurate answers for every questio... See more

Company details

  1. Fireplace Store
  2. Furniture Store

Written by the company

Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.

Contact info

4.8

Excellent

TrustScore 5 out of 5

765 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fabulous purchase!

Website was super easy to navigate, prices are amazing, and the log set is fabulous!!! Thus far, I am SUPER happy with my purchase!

27 December 2025
Rated 5 out of 5 stars

I was looking for a quality US-made…

I was looking for a quality US-made fireplace toolset for a gift to my Son. Most of the stuff on the market is Chinese junk. The Pilgrim set I bought was made for a lifetime of use. I think my Son will enjoy using it the set for years to come.

13 December 2025
Rated 5 out of 5 stars

Awesome

Great customer service from sizing and sales to fast delivery. Very realistic and quiet blower heats up the room as represented!

19 December 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, great product, and great price. I’m very satisfied with my purchase and would highly recommend this company.

12 December 2025
Rated 5 out of 5 stars

Great Experience

Great Experience. Great price, great communication. I bought a large linear fireplace and it was packaged well for shipping. I've purchased the same fireplace from another online retailer, and it wasn't packaged well and arrived with the glass shattered. Much better experience with Blazzing Fire.

29 November 2025

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