Excellent service from start to finish. My global knives are better than new. I can’t recommend highly enough. Will use again without hesitation
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, had some vintage good quality knives I inherited from my Italian grandmothers house, been in storage for years, so pleased I found this site. Very easy process with Blade & Butler,... See more
My knives - 2 Globals, 2 Zwillingen and A.N. Other - came back like new; not only sharpened but polished, reshaped, and - in the case of the Global - with the black hot-knives stain removed (thanks, t... See more
Liked: quick turnaround, good delivery process, knives are nicely sharpened It was my Bad luck that I chose to use service just as they shut down for summer holidays! Slightly disappointed that... See more
Company replied
Company details
Written by the company
Knife sharpening by courier to foodies, home makers and households across the UK. Over 100 years of heritage. Fast, easy, affordable. Join the ever growing Blade & Butler family today!
Contact info
Unit 46, Endwell Rd, se4 2pd, london, United Kingdom
- 08009991477
- hello@bladeandbutler.co.uk
- bladeandbutler.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish. So easy. I’d forgotten how sharp my knives should be. Had three knives done initially but going to have more done now.

Reply from Bladeandbutler
Really simple process
Really simple process - the mail out box arrived quickly, sending them back was easy and they were returned in good time and well sharped
Excellent service and very quick…
Excellent service and very quick turnaround.
Excellent service and great job
Excellent service and great job. Knives were turned around in 72 hours when shipped on a Saturday. Great edges
Superb service from start to finish
Really great service. We had been wanting to get our Globe Steel knives sharpened for ages. Then I came across this fantastic service. It all seemed so simple. Select how many knives you would like sharpened, await the delivery of the packing box and send it straight back. Literally, a few days later our knives were couriered back all as sharp as anything and looking great. Brilliant service. 👏
New life for my favourite knives...
New life for my favourite knives at a reasonable price. Fast service too.
My favourite chefs knife had been sharpend to a bad curve and the tip was missing. As it was around 40 years old I did consider replacing it but saw B&B so thought I'd give it a try. The blade profile and tip have been restored and the hilt ground to a pleasing shape. I also had a Global knife and a commercial salmon slicing knife sharpened, both with great results. These knives should now see me out.
A very good service
This worked well. My knives were returned very sharp. I upgraded the delivery option after I received the initial box and worried that they had not asked for my name/ order number etc. However, I received an acknowledgement and everything matched up, so their systems seem to be good. I will use them again.
Very good service from Blade & Butler
Very pleased with service provided by Blade & Butler. Good communication and box arrived quickly. Once returned, my order was soon back out for delivery. very pleased with my knives, some were very old and they have come back like new, Would definitely use them again.
Swift service and super sharp knives
What an excellent service.
What an excellent service.
So easy to do, and very quick to turnaround.
My Global knives had some damage which has now been repaired and they look like new.
I will not leave it so long to get them professionally sharpened. Expensive knives deserve the Blade & Butler treatment.
Brilliant
Brilliant. Knives came back as good as new.
Only fault would be the delay in the delivery. Seems the courier had the knives for 5 days before I got them back.
I was hoping for a quick service.
Still very happy with the knives.
Incredibly easy process for getting…
Incredibly easy process for getting knives too and from blade and butler. They came back extremely sharp and we are very happy.
Positive experience
My second time using B&B service. Knives and a pair of kitchen scissors were well sharpened. The courier system and packaging system worked well. Speedy turnaround. All in all, a positive experience.
I sent five Global knives that I have…
I sent five Global knives that I have struggled to keep sharp over the years. They have arrived back sharper than they have ever been. Our serrated bread knife just glided through a loaf with hardly any effort, struggling to eat the bread fast enough it’s so enjoyable to use 😉. Will definitely use B&B again.
The serrated knives we sent were blunt…
The serrated knives we sent were blunt and are now wonderfully sharp and a japanese knife we received as a wedding present that had a nick out if it and a broken tip has been beautifully sharpened polished and reshaped. This was an excellent service and very easy to use. Thank you
Excellent service
Excellent service. I used them for the first time, the process was smooth and efficient, knives returned promptly, impeccably sharp and they even took out a couple of notches. I will use the again for certain.
A first class service
The process worked exactly as described on the website and our knives were back in perfect condition i. Five days including a weekend.
A great service
A great service
The provided packaging for the knives was excellent, and the resultant service was fantastic, the knives are sharper than they've ever been. A little more transparency around the timings of the process would have made it perfect, but I would highly recommend it.

Reply from Bladeandbutler
Superb service
Superb service ! Box received to send knives back very secure with sleeves for the knives and stickers to keep secure. Quick turnaround and the joy of drawing each knife through a tomatoe to show how sharp they are.. Superb service and my Global knives are factory sharp once more and I’d forgotten just what that was like !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







