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blackhawkjapan.com Reviews 336

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their authenticity, excellent condition, and how well they fit. Many people also highlight the competitive pricing and the speed and care taken with delivery, often receiving items faster than expected and securely packaged. However, some customers also noted issues with their orders, specifically regarding missing hardware or unexpected import fees and duties. A few people experienced delays in dispatch or delivery and felt there was a lack of communication regarding these delays or the potential for additional costs.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Price

Users describe positive interactions with price, consistently finding that parts are cheaper than elsewhere,... See more

Order

Consumers have mixed experiences with ordering. While some reviewers praise the ease of ordering, quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of parts, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st order was delivered super fast and with 0 issues (ordered exhaust manifold with overpipe and front to UK. Overpipe and front pipe looks amazing, good welding quality in and out, but manifold looks... See more

Rated 5 out of 5 stars

The Endless brake pads were delivered following the promised timelines. Answers to my questions via emails were valuable and quick. The customs procedures for import to Europe were pretty straightforw... See more

Rated 5 out of 5 stars

Amazing experience with everything. It starts with product choice. If they don’t have it, they will order it for you and you will get communication and old fashioned service something laking in Aust... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

336 reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

BLACKHAWKJAPAN THE BEST

BlackhawkJapan is the best in customer service and experience. All communication channels they respond lightning fast and very assisitive and friendly. All they do is to make you happy with your purchase. Special shoutout to "April and Whatsapp" for always helping out the best way possible. BHJ SIMPLY THE BEST IN THE BUSINESS.

24 April 2025
Rated 5 out of 5 stars

Great service

Ordered a J's Racing part and it was delivered to my place in Canada within a few days (I expected to wait a few weeks!)

25 March 2025
Rated 5 out of 5 stars

I recently had the pleasure of shopping…

I recently had the pleasure of shopping at BlackHawkJapan, and I couldn’t be more impressed with my experience.

The website was easy to navigate, and I found a wide range of high-quality Japanese car parts that I was looking for. My order arrived on time, and the packaging was secure, ensuring everything arrived in perfect condition.

Overall, I’m very satisfied with the products and service, and I’ll definitely be coming back for more. Highly recommend for anyone looking for genuine Japanese car parts!

25 March 2025

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