Baseball Lifestyle 101 Reviews 186

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made and durable. Many consumers highlight the outstanding customer service, describing it as top-notch, responsive, and extremely helpful. People appreciate the quick response times and the ease with which issues are resolved, often mentioning that the company goes above and beyond to ensure satisfaction. However, some customers were dissatisfied with aspects of their orders, particularly regarding sizing inconsistencies where items ran larger or smaller than expected. A few other people also felt that the quality of some products, like shirts, had decreased, becoming thin or see-through. Additionally, some reviewers experienced significant delays in receiving their orders, with some reporting unfulfilled orders and a lack of communication or responsiveness to their inquiries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality of... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, responsiveness,... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process and... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the quick and immediate... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting top-notch clothing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Grandson loves the designs and we have ordered about 5 sets (shorts + tee) The last order for the limited edition NERF set the sizing was not the same as the prior sets. Shorts ran larger even t... See more

Company replied

Rated 5 out of 5 stars

The items I ordered were all as advertised and extremely high quality. I had one small issue with one of the tmitems and emailed the company late on a Friday. They got back to me within a few hours ov... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I accidentally ordered adult medium instead of youth medium on a couple of items. When I tried to exchange them, I couldn’t select the youth sizes, so I contacted customer service. They w... See more

Company replied

Rated 5 out of 5 stars

My sons love every item they have ever gotten from baseball lifestyle. From bathing suit shorts, shorts and short outfits and hoodies. Customer service is top notch. The response is always fast and t... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. You cannot cancel an order before shipping because the code WELCOME20 didn't work and it charged your credit card. There is no phone number to call to get someone to help you. They charge your credit card but you can't cancel an order because of their company's mistake. It is AI generated so it doesn't solve your problem. This company is the worst! I cannot stress enough not to order from this company. They want you to buy and they want to make money but not make their customers happy. I wish I would have read the reviews before I placed the order for my grandson's birthday. Lesson learned.

25 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear that you had an issue with your order. We regret the delay, but if this was not resolved in full, please reach out to us for assistance.

Rated 4 out of 5 stars

It is absolutely impossible to get a…

It is absolutely impossible to get a hold of anyone at this company! Ordered items a
Month ago and to date I have only received two out of 8 items with zero response on the delay! It took some time but the company did deliver all missing items

27 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Spent hundreds of dollars over a month…

Spent hundreds of dollars over a month ago and they still haven’t sent my products or responded to my emails.

31 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

It took over 4 weeks to receive my order

It took over 4 weeks to receive my order. No responses to 3 emails sent to BL101.  Finally, the order was delivered and received a follow up email from BL101 saying "it appears that your order is delivered and here is the tracking..." Nothing else in the email. No accountability for the delay and unresponsiveness, nothing!  BL101 probably made millions of dollars during their back-to-school promotion and could care less if everyone's order was delayed due to not being able to handle the increase in orders. Greedy, just like their prices 

26 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Stay far away

I, as well as others, ordered during a back to school sale on 7/25. After not receiving my order or any real responses, just AI, I tried to cancel. They didn’t respond and shipped out items a week later that I no longer needed now. Still haven’t received refund on items now out of stock a month later.

25 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

DONT ORDER!!!

DONT ORDER! big huge mistake if you do. I have been trying to get a refund. I put in for a refund but at the last window they switches over to an exchange and then you’re stuck. (With the same item!!)

They say they give you 60 minutes to cancel your order. That’s not true either because I sent an email because their phone numbers don’t work. It takes 48 to 72 hours for a response from them via AI, It’s not a real person a blanket email. And they charge you $6.99 for shipping PER ORDER when their shipping fee is already $8.50. They are extremely expense kids shorts $60.00! The only thing else I can say is just don’t do it do not order from them.

24 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any confusion. Customers can cancel their own order from their account page for the first 60 minutes after placing it. We are not able to guarantee that we will receive an email request in time to do so. This information is shared on our website FAQ.

Rated 1 out of 5 stars

I placed an order for one item on…

I placed an order for one item on August 8th. Emailed company after the 7-10 window only to get AI reply. I did ask for live agent and never had the opportunity to speak with or get response from one. Fast forward to August 22nd … an email finally comes in saying my order has been fulfilled. I will not order from this company again. I am not a fan of AI customer service and being inundated with their emails about their products all while waiting on my purchase. I wish I would have read reviews before placing order .. lesson learned !

22 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear that you had an issue with your order. We regret the delay, but if this was not resolved in full, please reach out to us for assistance.

Rated 1 out of 5 stars

Worst company experience ever

Worst company experience ever. I’ve been waiting over a month for my order, with no updates and no communication that items are out of stock. At this point, I don’t expect the products to ever arrive and will need to dispute the charge with my bank to get my money back. Avoid this company at all costs — outdated designs, terrible service, and hopefully retailers stop stocking their products.

21 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Product never arrived

I ordered the Navy pinstripe shorts and a Navy pennant tee for my son's birthday which was in July. The order wasn't "track able." I couldn't tell what the order status was when I checked periodically.
Fast forward to today, August, 21st, 2025 and I received an email stating I will receive a full refund with no answer as to why.
I don't want a refund. I want those 2 items for my son. I sent an email asking as to why? I received an AI response (the email actually stated that information) that the company is busy and can't answer my email right now.
Not happy. Their customer service and communication needs a lot of work.

21 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear that you had an issue with your order. We regret the delay, but if this was not resolved in full, please reach out to us for assistance.

Rated 1 out of 5 stars

BL101 gone MIA

4 orders placed in July are still unfulfilled. No responses to messages or emails. Cannot contact the company. They have gone silent on all their Facebook groups as well. Long time purchaser but the company has failed customers. Even their quality on shirts has gone down to a thin see through material.

20 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Complete disappointment

I ordered all of my son's school gear from here 2 weeks before school started, which should have been plenty of time since they were promising 7-10 business day delivery.

It's been 15 days, school started last week, and it hasn't even shipped yet. Seems like this is happening to everyone. The CEO posted something about taking accountability and fixing it by end of week - except that was a week ago, and my stuff still has no status.

There are a lot of bummed kids going back to school in last year's too-small clothes because of you. You should be ashamed, clearly greed got the best of you and all you cared about was growing - not about fulfilling the promises you'd already made.

You should have stopped taking orders the minute that you realized you had a problem and couldn't fulfill them.

I'm so angry and disappointed, but not nearly as disappointed as my kiddo.

3 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Placed an order on 7-25 and while they…

Placed an order on 7-25 and while they were happy to charge my credit card and take my money I have received none of my items. Customer service is non existent I emailed 3 times over the past 2 weeks with no one ever getting back to me. I’ve tried going on to their Facebook page and everything is just ignored. I have no problem waiting for items but to be completely ignored is extremely aggravating. This is not a trustworthy company ! There are plenty of other baseball brands that are much better. Ive placed orders with Bat wrapz, baseballism and Diamond district and I’ve received all of those orders and the products are all good quality

25 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Stay away

I would give zero stars if I could. I placed a large order on 7/25 for back-to-school items for my children and have received nothing. Customer service is a complete farce—responses are clearly AI-generated, and no one can provide a real answer.

Meanwhile, the company bombards me with daily marketing emails about new “drops” and immediately pressures me to shop more whenever I check my order status. Weeks later, the owner finally emails, offering excuses instead of taking responsibility.

This company is incompetent, disrespectful, and unprofessional. They clearly prioritize marketing over fulfilling orders or supporting paying customers. I will never shop here again, and I strongly advise anyone with a shred of common sense to avoid this company at all costs.

25 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Terrible customer service…

I ordered in mid July for a birthday gift for August 5. I didn’t hear anything from this company for a few weeks then I tried to contact them. I sent an email which received an AI response. Then I just received an email saying my order was cancelled. I wish I had read the reviews before I order because there were hundreds and hundreds of bad reviews on shipping and customer service. Don’t waste time ordering. There are plenty of other places to order cute baseball clothes.

13 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

They do not fulfill the entire order…

They do not fulfill the entire order and also do not notify you and did not issue a refund.

I had to reach out, and then some of my order was then out of stock. Do not buy directly from them, unless you want to be frustrated and disappointed with horrible customer service.

5 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear that you had an issue with your order. We regret the delay, but if this was not resolved in full, please reach out to us for assistance.

Rated 1 out of 5 stars

ITEMS NOT RECEIVED

I HAVE ORDERED APPROX. 1 MONTH AGO WITH NO UPDATE ON ITEMS AND NO RESPONSE FROM THE EMAIL SENT. COMMUNICATION IS HORRIBLE AND MY CHILDREN WILL NEED BOOKBAGS SINCE SCHOOL STARTS THIS WEEK AND WE HAVE YET TO RECEIVE THEIRS.

12 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Poor communication

Poor communication, lack of customer service. They are likely selling items they do not have in stock. I spent over $300 on an order from July 25 and only received 4 of the 11 items I paid for. No updates were provided and they are not responding to my emails. I’ll be filing a complaint with the BBB as well as disputing the charges for fraud with my bank.

25 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Terrible company

Terrible company. They only shipped half of my order and my entire order says delivery completed. They won’t answer my inquiries appropriately other than an AI generated response. They are fraudulent and criminal

10 August 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

Rated 1 out of 5 stars

Horrible customer service, and shipping

They have not shipped my order in not answering any email response or phone calls. This company horrible!

18 July 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for any frustration this may have caused. We were overwhelmed with customer service issues during this time due to an issue with our inventory management system. We have since corrected all of these issues and look forward to doing better for you in the future.

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