Swiftly delivered, safely packaged and with free postage as well. I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direc... See more
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Review summary
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The very excellent local Norfolk bookstore. Excellent choice of books, fast shipment. I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal pap... See more
I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternb... See more
The fact my postman colin went and retreved my package that had been delivered in correctly again by a post person that clearly did not read the delivery address ! Colin was very apologectic about i... See more
Company details
Written by the company
Distributor and wholesaler of local interest books and maps for the East of England
Contact info
Unit 35D Scottow Enterprise Park, Badersfield, NR10 5FB, Norwich, United Kingdom
- 01603739635
- office@bitternbooks.co.uk
- bitternbooks.co.uk
4.9
Excellent
810 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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arrived as promised
11 February 2025
When searching for item on web found…
When searching for item on web found Bittern Books. They had the item I was looking for and description of book was way better than other sellers. Very well priced. Postage was fast. Item was new and well packaged. Would use the store again.
10 February 2025
Our order was processed very…
Our order was processed very efficiently and arrived promptly. All the books arrived beautifully wrapped and in excellent condition. I will definitely be ordering again!
31 January 2025
I was after information
I was after information - books on areas around Great Yarmouth to help with my family research and came across titles what I wanted. Packaged with care and delivered in good time. The two books purchased have helped with some information.
27 January 2025
Helpful with my enquiry
Helpful with my enquiry. The books I wanted were
quickly despatched to my home. They were priced
lower than the same in Jarrolds!
4 February 2025
The booklet was on time and has the…
The booklet was on time and has the information I needed so am very happy thank you
27 January 2025
It all worked as advertised.
20 January 2025
Well packed, execellent condition
You sent the book in good time. When it arrived is was very carefully packed so in excellent condition.
20 January 2025
The service provided by this company is…
The service provided by this company is really excellent as is the selection of books relating to the two Counties that I find are both very interesting to explore.
13 January 2025
Excellent service
The books came virtually by return of post packed superbly. Website so easy to use.
13 January 2025
Very professional and helpful advice…
Very professional and helpful advice was given when I phoned up with questions about other maps available. They were also very generous with the time they give to supporting me. Many thanks for that.
13 January 2025
Mostimportant thing is rapid delivery…
Mostimportant thing is rapid delivery to us, a very small customer.
6 January 2025
very efficient and competitive pricing-…
very efficient and competitive pricing- even with delivery i saved £5 on jarolds price
2 January 2025
Very happy
I received great attention even though I had ordered during the holiday period. The delivery was exceedingly fast and I received the book early NewYear. It was my least expensive option on a book that was out of print and even with the quite expensive postage to Australia it was a bargain. The book, fortunately, didn’t disappoint. Very efficient staff.
27 December 2024
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