East Eatery Reviews 15

TrustScore 4 out of 5

4.0

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Company details

  1. Restaurant
  2. Asian Restaurant
  3. Halal Restaurant
  4. Pakistani Restaurant
  5. Southeast Asian Restaurant

Written by the company

East Eatery is proud to be recognised as one of the best halal food restaurants in Slough and a popular fine dining restaurant in Slough, offering authentic Asian-inspired cuisine with a modern touch. Located in the heart of Slough, our restaurant provides a warm and welcoming atmosphere perfect for family dinners, gatherings, and special occasions. We focus on serving high-quality halal food made with fresh ingredients, bold flavours, and traditional cooking techniques. Our commitment to quality, excellent service, and a comfortable dining environment makes East Eatery a top choice for those searching for a halal restaurant in Slough. Join us for a memorable dining experience and discover why we are known for exceptional halal dining in Slough.


Contact info

4.0

Great

TrustScore 4 out of 5

15 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

East eatery Slough . Nice place

Nice place, beautiful interior for dinners/party
Good customer service .
Food - some 10/10 family platter
Charsi chicken 6/10 this was bit bland different recipe than watan, theirs is amazing. Dhaal makani 5/10 little salt. Papadi chaat and samosa chaat 8/10
Kaabali pilau 10/10
Reasonably good portion sizes.
Prices i felt much higher than southall restaurants. Where we would pay £140 for more food too we paid £200 . Overall good atmosphere and friendly staff. Too pricey to go back !
They have some parking at restaurant. We did get a space thankfully. Otherwise on side roads.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Rude! Customer service needs improving

I called to make a simple enquiry about a reservation and was met with a very rude and dismissive attitude. The way my enquiry was handled was unprofessional and came across as condescending, which immediately put me off the booking. I decided to cancel my reservation as a result. Customer service here needs improvement, as basic politeness was clearly lacking.

16 April 2026
Unprompted review
East Eatery logo

Reply from East Eatery

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience when contacting us. This is certainly not the level of service we aim to provide, and we sincerely apologise for the way your enquiry was handled. We understand how important it is to feel respected and valued, even during a simple phone call, and it’s disappointing to know we fell short on this occasion.

Your comments have been taken seriously and will be addressed with our team to ensure this does not happen again. We are actively working on improving our customer service standards so that every interaction reflects the professionalism and hospitality we stand for.

We would really appreciate the opportunity to make things right and regain your trust. If you’re open to it, please feel free to contact us directly so we can personally assist you with your reservation.

Thank you again for your feedback.

Rated 5 out of 5 stars

Best food

Best food, best place, best hospitality and an outclass ambience. Highly recommended 🫶
5⭐️ for sure.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

The food was decent

The food was decent, but the service completely ruined it. Our waiter ignored us for most of the evening and got our order wrong twice. No apology, no urgency—just poor attitude.

1 April 2026
Unprompted review
East Eatery logo

Reply from East Eatery

Dear Rashda Mir,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the food decent, but we’re truly sorry that your experience was let down by the level of service you received. This is certainly not the standard we strive to deliver, and we sincerely apologise for the inconvenience caused, particularly with the delays and errors in your order.

Your comments have been taken very seriously and will be addressed with our team to ensure improvements are made, especially in attentiveness, accuracy, and overall guest care.

We genuinely value your feedback, as it helps us improve, and we hope you might consider giving us another opportunity to provide you with the high-quality experience we aim to offer.

Kind regards,
East Eatery Team

Rated 5 out of 5 stars

Great customer service and food was…

Great customer service and food was 10/10. Service we received from the staff and from Waseem himself was brilliant. People will put you off but not until you go you will not know and when we went we were very happy. Would recommend and go back again.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Must visit restaurant

Its fantastic place to have small parties.
Ambience are designed to perfection.
Food is fantastic and flavour full.
Would make my permanent spot as it earns me respect at front of my clients
Very good for normal evening dinner with family and small corporate events.
Limited Parking is available but planty on near by sites. I think this brand has alot of potential.
Must visit atleast once.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended !

Went in with my whole family and absolutely enjoyed very minute in the restaurant, the food is very tasty and ambiance is outstanding and the staff delivers an exceptional service. 100 % recommended !

21 March 2026
Unprompted review
Rated 4 out of 5 stars

Lovely ambience

Lovely ambience, free parking and friendly staff

We went for iftar buffet. They had plenty of options. Nihari, biryani, chicken qorma and starters were delicious

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed everything from the food

I enjoyed everything from the food, customer service.

The ambience was on a high level I just felt so comfortable and enjoyed my experience.

The staff all so lovely. I’m planning my visit again soon.

Heeli xx

11 March 2026
Unprompted review

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